Good: View from mountaintop, the banana dalquiri, the expert narration and available water and soft drinks. The talk at mountain top showing us all the islands was really good and it was a polite and very professional service by the 2nd driver. Good shopping place to stop and pick up the bus in town and a clean bus. The company on the bus was great fun and we all had a good laugh.
Poor: late picking up at the dock and not where he said he would be. Godfrey collected us and by the time we had found him and he took calls from other people looking for him and then went to collect a cooler of drinks we were 30 minutes late leaving. He then cut short the 3 hours shopping to 2 and told us he would not be taking us but another driver would and to find the other bus.
A couple of the stops were in private land, The francis drake seat was pointed at from the bus and blackbeards castle was pointed at from the hilltop (it was down by the beach next to the market in town) and had actually been next to the bus at the start of the trip but missed. Some of the passengers decided to ignore the 'be back in 15 minutes' and we waited double to time for them so missed a little part of the tour to get back on track.
It said that if not stopping at the beach we would be given some time to take a walk on the beach but this did not happen.
We also noticed that the narration had stopped because we all chatted amongst ourselves. Although we were all sat down, a group of 4 were late arriving for the tour so the driver then started telling people they had to move seats so the the 4 could sit together in a row rather than the 2 seats with 2 behind that were left for them. We all refused to move as they were late and we had been sat waiting almost 20 minutes for them to arrive - yes they were the same people that extended their shopping trip so we missed part of the trip.
We enjoyed what we saw and my husband felt the trip up to mountaintop was worth the money alone and for $25 it wasn't too bad a trip. It could really do with a little more finesse but for a quick trip around and to see the main points, it is worth the money.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.