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“A little gem.” 4 of 5 stars
Review of Mafolie Hotel

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Mafolie Hotel
3.0 of 5 Hotel   |   7091 Estate Mafolie | Mafolie Hill, Charlotte Amalie 00802, St. Thomas   |  
Hotel amenities
Toronto
Top Contributor
417 reviews 417 reviews
87 hotel reviews
Reviews in 126 cities Reviews in 126 cities
202 helpful votes 202 helpful votes
“A little gem.”
4 of 5 stars Reviewed March 17, 2013

We stayed here for one night on our way from a charter boat vacation. Located high on the hills above the harbour, the views are absolutely stunning. Our rooms were simple, but comfortable and spacious. The whole property could use a little polish, but the rates are so reasonable one can happily overlook the cosmetics in places. The continental breakfast was good. The pool was clean and lovely. The on-site restaurant provided the best meal we experienced in our three nights in St. Thomas. Overall this place is a find.

Room Tip: Ensure you get a room overlooking the harbour.
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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340 reviews from our community

Traveler rating
    130
    109
    58
    16
    27
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
Auburn, Maine, United States
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed March 17, 2013

On a hillttop overlooking Charlotte Amalie.Patio with best view--day and night. Friendly helpful service. Excellent restaurant also with great view. Nice pool and bar. Reasonably priced. Early check in most appreciated.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laudat
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 8, 2013 via mobile

we stayed so we could catch our early fligh the next morning. room was comfortable and had a great view of the bay where the cruise ships dock. we enjoyed a wonderful mahi dinner overlooking a beautiful sea view.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Coast, Florida
Top Contributor
69 reviews 69 reviews
12 hotel reviews
Reviews in 31 cities Reviews in 31 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed March 4, 2013

Our room was clean, the people there were very nice. We sat at the bar for the sunset view. One of the best views on the island. We ate at the bar, instead of the dining room the food was very good. Limited TV channel choices, but for a one night stay, it did not matter. Breakfast was included, coffee was great, numerous choices including, toast,cereal, muffins, hard boiled eggs, etc.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Kisco
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed March 3, 2013

We stayed here the night before our cruise ship sailed and it was a great location. The setting is spectacular, the view unbeatable and the restaurant, a great place for dinner. BUT. The deluxe room is nothing special, the amenities are minimal and the air-conditioning puts out tepid air that gets blown around by a ceiling fan. The room was so hot and airless we couldn't sleep. The included breakfast is made by someone other than the excellent chef whose dinner we enjoyed the night before. An English muffin and a very old hardboiled egg were all I could manage. The price is right -- $168 for the room with breakfast -- and if you're just passing through, it would be fine if they fixed the air-conditioning.

Room Tip: Our room with the ocean view would have been great if the A/C worked.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, Missouri
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 12, 2013

I stayed here with my husband, parents and 2 other couples we were traveling with in late December 2012. We did a weeklong bareboat and needed a place to stay the night before we could pick up the boat at the marina. When we made the reservation in the fall, we were only able to get 3 deluxe rooms and 1 regular. By chance, my husband and I ended up in the regular room. It was clean, fairly spacious but nothing special. The deluxe rooms were much nicer. This place is 100% about the view- safe to say one of the best views in st.thomas. We had drinks at the bar when we arrived, which were tasty & a nice welcome. The staff was very helpful with everything we needed. We were only here for about 16 hours, so I can't say much about the pool or food but the view was amazing. It was perfect for what we did, a night before our bareboat, but if I were staying for longer I would have probably wanted something a little more.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Wisconsin
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 7, 2013

We arrived on Sunday night, exhausted after traveling 12 hours to reach our destination. We arrived just before the office closed (which is only open 8a-8p). After dinner, we looked forward to showering only to find we were left with no paper products, soap and shampoo. The office was closed so we waited until morning.
We stayed in a mini suite, room 110, which has a beautiful view. The room itself is aged, missing screens, no luxury bedding, no coffee pot, a broken 10' window blind propped up in the corner and the pillows are the worst. It was very clean though.
To get into town, the complimentary shuttles stopped a week before our arrival which they did not tell us. They did offer to provide a cab, however, once we left the hotel, we had to pay for our return. You cannot walk into town. The roads are steep, busy and no shoulders to walk safely on. A taxi into downtown is $6 p/p one-way, to Red Hook, $10 p/p.
The pool bar hasn't been open the past 3 days. We spent time at the pool and if you were thirsty, you needed to walk up to the main office to purchase soda, water or beer. Disappointing since the pool area is the highlight of the hotel.
The staff has treated us very well, most were very polite and accommodated us as best as they could.
The reviews and awards for this hotel date back to 2008. I should have paid closer attention to this when booking. It is apparent this hotel needs quite a bit of TLC including bringing back the advertised amenities we count on when traveling away from home.
We travel quite a bit and have stayed at hotel chains such as The Hampton Inn to luxury resorts domestically and internationally. We choose The Mafolie because of the services offered, the description of the amenities and ease of getting into town.
All and all, it wasn't a bad experience, just a big disappointment as what we were expecting was very different than described.

Room Tip: Room 110 has a beautiful view....we are quite certain all the website photos were shot from this roo...
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  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mafolie Hotel

Address: 7091 Estate Mafolie | Mafolie Hill, Charlotte Amalie 00802, St. Thomas
Location: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Amenities:
Free Breakfast Restaurant Suites Swimming Pool
Hotel Style:
Ranked #2 of 7 Hotels in Charlotte Amalie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mafolie Hotel 3*
Number of rooms: 22
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Also Known As:
Mafolie Hotel Charlotte Amalie
Mafolie Charlotte Amalie
Mafolie Hotel St. Thomas, U.S. Virgin Islands

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