My friend and I were moving to st. Thomas and found the Bunker Hill Hotel on Trip Advisor. We heard stories about the neighborhood but found it to be a lovely place. The staff were awesome! They helped us in every aspect from keeping our room open ended in case we couldn't find an apartment right away to directions and useful advice about the island. the price was great comaratively during the high season. They also warned us about the nature of the neighborhood but it was much less dangerous than anyone said. We made friends right away and were very comfortable. The breakfast was fabulous and we met the nicest people at the adjacent tables! Highly recommend!!

We needed an overnight stay in Charlotte Amalie on our way to St. John the next day. Bunker Hill is an interesting little hotel squeezed in to the hillside on Commandant Gade. Great views from our balcony, and A/C felt great! Comfy bed, clean. Nothing fancy but convenient. Free simple breakfast the next morning from their cool breakfast balcony with great views of the harbor. Very nice staff. You will have to walk down to the harbor to find dinner, not many restaurants were open the night we were there. Overall deserves slight better than "average," the cheap rate makes it a "very good."

A local business suggested two different hotels but I came over to TA to see what other options I could find + check reviews on suggested properties. Based on reviews, responses by Hotel Mgt and mixed responses to initial inquires by other possibilities, Bunker Hill became the best choice. I planned to stay 3 nights but had to extend to 5.
My positive review is based on room quality, staff support & friendliness and convenient location.
My room(21) was clean, attractive, functional and without any crawling company.
Alaphia (hope that is correct spelling) was charming, helpful and professional whether it was serving breakfast, at reception or just answering questions. Angela & Carla were also welcoming and helpful.
The hotel does have a number of stairs (so do others in the area) but guests seem to manage. I just separated by bags and made a couple of trips.
The hotel is a couple of blocks up from main shopping street + one more to waterfront. Add one block to the park area adjacent to the Post Office where the taxis/tour operators gather.
There are restaurants/food shop within easy walking distances - even found a vegetarian/vegan - Natural Livity which is a juice bar, take out food shop, the ferry (to BVI) terminal is also walkable. I'm not a shopper & was there for "personal business" so can't comment other than to say I passed lots of them wandering in & out of the stores which are plentiful. A well stocked supermarket is down toward Crown Bay/Sub Base that is walkable (1/2 hr) or take the $1 shared taxi/buses.
Watch out for vehicles (look right) when walking as pedestrians seemed to be invisible to some drivers

Bunker Hill Hotel was convenient for my three day stay on St. Thomas. I will definitely be staying there again. The location is right in the middle of all the shopping areas and it was a fun experience.