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BEST WESTERN PLUS Emerald Beach: Traveler Reviews

3.5 of 5
8070 Lindbergh Bay | West, Charlotte Amalie 00802, St. Thomas
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628 reviews from our community

Traveler rating
    182
    229
    107
    64
    46
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Families
115
 
Couples
228
 
Solo
24
 
Business
42
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Miami
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“Great option for a quick visit”
3 of 5 stars Reviewed November 2, 2012

This hotel doesn't look like much from the roadside, however open your balcony drapes and all of that is forgotten. You're virtually on the sand of a beautiful beach. Very close to the airport, and town is a few miles away (traffic can make that still longer than it should)

Rooms are a little tired but maintained, bathrooms are clean and well kept, and the staff is very approachable and friendly.

Too bad this was all work and no play.

Room Tip: No elevators so 2nd floor is best compromise of no-noise but few stairs.
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Roland R about BEST WESTERN PLUS Emerald Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPlusEmeraldBeach, Manager at BEST WESTERN PLUS Emerald Beach, responded to this review
December 1, 2012
Thank you for taking the time to write your review of Emerald Beach Resort. We do take the time to read and respond to the reviews that our customers write. We are always working to improve our property and our customer service and your feedback helps to do just that. Thank you again and we hope that you will come back and visit us next time your travels bring you to St. Thomas!

Linda Mason
Sales Manager
Emerald Beach Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
campton, nh
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Best option for a 1-nighter in St. Thomas”
4 of 5 stars Reviewed October 29, 2012

We've stayed at Emerald Beach a couple times as a stopover on the way to the BVI. We did the same on our way to rent a sailboat in October and then tried Bolongo Beach on our way back and have decided that we won't stay elsewhere again.

The rooms at Emerald Beach are fine although nothing spectacular but the views are very nice. Now having experienced another beach on St. Thomas, I realize just how nice Emerald Beach is. It's a nice long beach with great swimming and plenty of room to play. The pool is gorgeous with a waterfall and a nearby bar. The restaurant, though a bit pricey, is also nice and the food is good. I wouldn't go to Emerald Beach for a vacation as there are still nicer places in the Caribbean but if you fly into St. Thomas and can't get a ferry until the next day, Emerald Beach is pretty perfect. It's walking distance from the airport though you'll want to get a cab if you have heavy luggage and it's a short cab ride to the ferry.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask tamia about BEST WESTERN PLUS Emerald Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Got stuck on the island and stayed here.”
4 of 5 stars Reviewed October 25, 2012 via mobile

Hotel was nice but this review is about their restaurant, The Palm. If you want a well cooked, big, juicy, tasty steak, well the Palm has it! Bartenders were good, and they had a great pancake breakfast! But the steak there is, by far, the star.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask tdear666 about BEST WESTERN PLUS Emerald Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Yuck!”
2 of 5 stars Reviewed October 20, 2012

We stayed here in order to avoid an early ferry ride over from St. John. So happy we were stranded on St. John for one of the two nights that we were supposed to be here. We arrived and read through the security measures...holy cow! Don't answer your door to hotel service without calling the front desk first to verify...on and on. We couldn't get our safe to work, so the front desk said that they would send someone. No one came, so we carried our valuables around the hotel. We also asked for more towels as there were only two in the room for 4 people. Had to go up to the front desk a couple of times before getting more towels. The bathroom had been remodeled in earth tones which hid some of the dirt. The outlets, etc. were all dirty. The worst part was finding a hair ball on the floor of the bathroom along with some scattered hairs. The linens were worn and stained. The beds uncomfortable. So happy to leave the next morning.

Room Tip: Get an upper floor.
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  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask divingmommy11 about BEST WESTERN PLUS Emerald Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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4 of 5 stars Reviewed October 20, 2012

Back home and missing our Carribean get away St. Thomas is beautiful and the people were great. At the BW Emerald Beach Resort we want to let you know you're gonna love it, especially the following great staff; Front desk Sharene is a joy everytime you need anything, at the beach side bar you're in good hands with Tony, Andy, & Zac (great tunes to chill and have a burger, etc...The Monday night Rum Punch social was a lot of fun and we met lots of great people from all over. Note: Water pressure maybe an issue, we used the half flush on the toilet and it helped prime your shower or sink. Speak up if you need more towels or something extra and the staff will accomadate remember common courtesy goes a long way.
Best Regards,
Your Friends from Memphis!

Room Tip: Third building & third floor request no obstructed view to avoid the Palm trees blocking the inc...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask HoundDog1963 about BEST WESTERN PLUS Emerald Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPlusEmeraldBeach, Manager at BEST WESTERN PLUS Emerald Beach, responded to this review
November 13, 2012
We are thrilled that you enjoyed your stay with us at Emerald Beach. We truly appreciate your time and effort in writing your review about Emerald Beach Resort. We are always striving to make our guests feel welcome and have a memorable stay. Your reviews help us to improve our customer service and guest relations. We look forward to your next visit with us in St, Thomas at Emerald Beach Resort!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about BEST WESTERN PLUS Emerald Beach

Also Known As:
Best Western Emerald Beach Hotel
Best Western Emerald Beach Hotel Charlotte Amalie
Best Western St Thomas
St Thomas Best Western
Best Western Emerald Beach Resort
Best Western St. Thomas
St. Thomas Best Western
BEST WESTERN PLUS Emerald Beach St. Thomas, U.S. Virgin Islands
Address: 8070 Lindbergh Bay | West, Charlotte Amalie 00802, St. Thomas
Phone Number:
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotels in Charlotte Amalie
#3 Family Hotels in Charlotte Amalie
#3 Romantic Hotels in Charlotte Amalie
#3 Top resorts Hotels in Charlotte Amalie
Price Range: $$$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The only 100% beachfront resort on St. Thomas, US Virgin Islands! Tucked into sun-splashed Lindbergh Bay on the Island of St. Thomas, the beautifully appointed Best Western Emerald Beach Resort welcomes guests with the gracious look, style and service of the Virgin Islands' rich heritage. BIG King Size Beds and Spectacular Views from EVERY ROOM! FREE High Speed Internet Access. Flat Screen TVs with Cable TV, 100% Beachfront Views with Balcony and Adjustable air-conditioning. Surrounded by landscaped gardens, cascading waterfalls and lush tropical settings, the Emerald Beach Resort offers a central, convenient location close to the airport, shopping, championship golf and all of St. Thomas's great activities and adventures. With the bounty of land and sea captured in stunning views, it's the perfect place for a memorable vacation. Or an unforgettable wedding, meeting or corporate event. ... more   less 
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