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“Very convenient - good value” 3 of 5 stars
Review of BEST WESTERN Carib Beach Resort

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BEST WESTERN Carib Beach Resort
3.0 of 5 Resort   |   70-C Lindbergh Bay, Charlotte Amalie 00802, St. Thomas   |  
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Very convenient - good value”
3 of 5 stars Reviewed July 10, 2013

I was stuck in St Thomas while waiting for a flight. The Best Western Carib Beach is a good value and is very close to the airport. I stayed 2 separate times. The first time, I had a smaller single bed room. It was a basic, small room. The shower was so small, there was no room to move around. Essentially I had to rotate in order to wash myself. Dont try to bend over to wash your feet or you'll bump your head on the wall. Almost as small as many European hotel bathrooms. But I was glad for the hotel and happy about the value. This place has some of the best wifi on the island! Which was very important since I had to get some work done.
After being bumped from a flight, I had to stay once more. I was glad to come back for the value. This time I got a King size room. much more spacious, but the bathroom was almost the same. One big annoyance is the shallow toilet! I dont know if it is just in this room but I cant stand those things! I dont know who invented them, but they must have never sat on one! I guess having poreclain surfaces or water roughly 2" from the top of the toilet saves water, but it severely annoys anyone trying to actually use the toilet.

Room Tip: Eat before you get here. They have a restaurant, but I'd rather eat downtown - which is a taxi...
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  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCaribBeach, General Manager at BEST WESTERN Carib Beach Resort, responded to this review, July 12, 2013
Ern1 206,

Thank you for your cooperation in taking the time to give a review on your recent stay at the Best Western Carib Beach Resort following your visit.

I am disappointed that we failed to provide a comfortable setting in accommodations during your stay regarding the bathroom size. Please know that your comments are very valuable and to let you know our efforts are on going as we are still renovating and making the necessary improvements to ensure all guests are comfortable and have an enjoyable stay while with us.

We appreciate your comments and hope you will return to see some of the new improvements
we have planned for the Fall and Winter Seasons.

Sincerely,
Kanema Ayala- Abraham
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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340 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Danish first
  • English first
  • German first
  • Norwegian first
  • Polish first
  • Spanish first
  • Any
English first
Springerville, Arizona
2 reviews
4 of 5 stars Reviewed June 20, 2013

After we landed in St. Thomas at 9 p.m. we walked to the hotel which was very convenient..only took about three minutes to get there. The room was nice, although not as clean as we would have expected (there was dried urine at the bottom of the toilet). The bed was nice and comfortable and the view was nice. We enjoyed their man made beach they had just a few steps from the front doors of the hotel.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 14, 2013

We only stayed two nights on St Thomas before going to a villa on St John, and since our plan was to explore St Thomas, we only needed a place to sleep. The hotel is on the water, right by the airport, but doesn't have a beach. The coast there is rocky, there is a sandy spot at the water for chairs and umbrellas, and more chairs by the nice pool. Great views of Lindbergh bay. The restaurant (we didn't eat there so can't offer a review) is also right on the water.
Our room was clean and comfortable, nothing special but $50 a night cheaper than the BW Emerald Beach, which Carib guests can use, and there is a shuttle between the hotels (it is a 0.7 mile walk).
The people at the front desk were very friendly and helpful
For breakfast in St Thomas we like the Frenchtown deli

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCaribBeach, General Manager at BEST WESTERN Carib Beach Resort, responded to this review, June 21, 2013
Sunburn Snorkeler,

I want to thank you for using the facilities at the Best Western Carib Beach Resort. We were delighted to have the occasion to provide our service to you and your family.

We thank you for your comments and observations and know we appreciate each comment this helps us to better our service in all departments. Know that we are continuously improving on our service and product for present and future guests. We appreciate you taking the time and wish you a great summer.

We hope to see you again on your next trip to St. Thomas.

Sincerely,
Kanema Ayala- Abraham
General Manager
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Orlando, Florida
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 12, 2013

This location is right next to the airport and was convenient when we needed it on a recent stay when there were issues with our flight. The rooms are small but neat and clean. The hotel, however, does not have a real beach and the pool was closed. The staff told us about a free shuttle to the "other" Best Western on the other side of the bay but they neglected to tell us we could have used their pool and amenities as well. We didn't find that out until much later after dinner at the other location. The staff did, however, provide us a voucher for 2 free drinks after they realized that they had handed us towels for a pool that was closed. Sadly, floating in the water off the wall of their "man made beach" we saw quite a bit of trash, some of it too gross to mention.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 4, 2013

We chose Carib for the the price and convenience to the airport. We walked over, with heavy bags, not so much fun, but doable.
The gentleman behind the front counter was very professional, polite, and helpful. Our room wasn't quite ready so we went to the bar, and happy hour was still going on! Whoo hoo.
The room had a king bed, nice and hard & comfortable pillows. The room was larger than expected, #116. Large closet, with safe inside. Plenty of hangers.
The pool is small but was nice for a quick dip. Some wear around the edges. There are a few lounge chairs around it. The beach is nothing special,especially after seeing the white sand beaches around the islands. Very small, with a few loungers. Fine for sunning and watching the water, but don't expect lovely sand.
The restaurant/bar were much better than expected. Four of us had dinner and all enjoyed what we had. Good prices and portions.
A good choice to stay at for getting to the airport early in the am.
I would stay again based on the service, price and location.

Room Tip: Room 116 is closest to the restaurant and bar. Very spacious room
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCaribBeach, General Manager at BEST WESTERN Carib Beach Resort, responded to this review, June 10, 2013
Christine,

Thank you for taking the time out to write such a complimentary letter. We thank you for your comments which is valuable feedback that assist us each day on striving to exceed each guests expectations by providing excellent customer service and accommodations.

We appreciate your patronage and hope you consider staying with us at the Best Western Carib Beach Resort the next time you are in St. Thomas on your return. We look forward to serving you again and your family.

Again we thank you for choosing the BW Carib Beach Resort have a great summer !!

Sincerely,

Kanema Ayala- Abraham
General Manager
BW Carib Beach Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2013 via mobile

We enjoyed our 5 night stay at this hotel. It was conveniently located next to the airport. The staff was consistently super helpful and friendly. For the price we paid, we were able to get the full resort experience using the facilities of the sister hotel a short walk away (they even offer free shuttles). The atmosphere and food was great at both hotels. You can choose to explore the neighboring towns or have a quiet vacation and relax on the beach. I highly recommend going on a jet ski and snorkel 2 hour tour with the guys on the beach outside of the hotel. I definitely recommend getting the This Week magazine from the hotel to help guide your experience on the island. Enjoy!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCaribBeach, General Manager at BEST WESTERN Carib Beach Resort, responded to this review, May 23, 2013
Lele120,

On behalf of our entire team at the Best Western Carib Beach Resort, I would like to thank you for allowing us the opportunity to host your recent stay with us while vacationing in St. Thomas. It was a pleasure meeting you and sharing some of your great experiences and adventurous excursions you took part in while in St. Thomas.

We try in every way possible to offer each guests the finest in service, forever mindful that our guests deserve the very best treatment. We appreciate your kind comments and pointers to other guests on the tips and the know how's in St. Thomas.

We thank you again and hope to see you in the near future enjoy your summer see you soon !

Sincerely,
Kanema Ayala- Abraham
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 15, 2013 via mobile

Great hotel for the price you're paying. I definetly suggest it. Clean rooms and helpful staff. Really liked it here. Just don't expect to be in a place like Ritz. Rooms need renovation but if they renovate with new furnitures and everything the price will increase!

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCaribBeach, General Manager at BEST WESTERN Carib Beach Resort, responded to this review, May 23, 2013
Islandmonk,

Thank you for taking the time out to write such a complimentary review on your recent stay at the Best Western Carib Beach Resort. I am passing on your comments on our service and your satisfaction with your stay with us.

We appreciate your patronage and hope you will choose us again on your next trip to St. Thomas. I am grateful you took the time to let us know of your satisfaction.

Sincerely,
Kanema Ayala- Abraham
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Carib Beach Resort

Address: 70-C Lindbergh Bay, Charlotte Amalie 00802, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 hotels in Charlotte Amalie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Carib Beach Resort 3*
Official Description (provided by the hotel):
THE BEST WESTERN CARIB BEACH RESORT offers you the best value and the closest location to the airport in St. Thomas. Newly renovated, Carib Beach is just steps away from the airport,a few minutes walk to the breathtaking turquoise waters of Lindbergh Bay Beach and 2.5 miles from downtown and duty-free shopping. Known as one of St.Thomas's landmarks, Carib Beach offers you a variety of newly renovated non-smoking rooms to choose from all with private patios or balconies,flat screen T.V.'s,premium channels, coffeemaker,in room safes, iron and ironing boards, A/C and complimentary WIFI. Resort amenities include a freshwater pool overlooking the Caribbean, beach area,complimentary parking, game room, meeting facilities, tour desk, cyber corner in the lobby and a Monday Night Managers Cocktail Party. Our beach side restaurant and bar Fajita's offers you a panoramic view of Lindbergh Bay and serves up breakfast and dinner 7 days a week. Enjoy our scrumptious breakfast buffet or our made to order breakfast menu. Come sun setting with us and sip on the best Margarita's on the island as well as the best Mexican food rated by locals and visitors alike!Carib Beach; secluded, peaceful and overlooking the Caribbean Sea is your home away from home in paradise. ... more   less 
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Also Known As:
Best Western Carib Beach Hotel St. Thomas
St Thomas Best Western
BEST WESTERN Carib Beach Resort St. Thomas, U.S. Virgin Islands

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