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“2nd Time's A Charm!!!” 4 of 5 stars
Review of BEST WESTERN Carib Beach Resort

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BEST WESTERN Carib Beach Resort
3.5 of 5 Resort   |   70-C Lindbergh Bay, Charlotte Amalie 00802, St. Thomas   |  
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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“2nd Time's A Charm!!!”
4 of 5 stars Reviewed August 18, 2012

This was my 2nd time staying at this hotel. My first time I had the worst experience, due to staff and maintenance. But let me say this time...... They made up for it and I definitely appreciated it. Kanema and her staff were extremely nice, the way it should be. We were greeted with smiles, positive attitudes and friendly staff. As soon as we entered the hotel we felt welcomed. It was a totally different experience than our first time around. They made sure we had everything we needed and wanted, even called us to tell us goodnight. The expensive hotels don't even offer that type of service.

This review is mainly to say thank you for making up for our horrible time the first time around. I will definitely stay here again. Walking distance from the airport, free shuttle to and from the beach, happy hour parties and most importantly, friendly staff.

  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCaribBeach, Director of Sales at BEST WESTERN Carib Beach Resort, responded to this review, August 31, 2012
Thank you for your return visit to Carib Beach and especially for giving us a 2nd chance to make your stay the experience you expect.
I appreciate you taking the time to write a follow up review and for commending the friendliness of our staff.
All of us at Carib Beach look forward to welcoming you back on your next visit to St. Thomas. ,
Sincerely,
Debi Gerson-Locke
Director of Sales and Marketing
sales_marketing@caribbeachresort.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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360 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
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English first
Tampa
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 9, 2012

Vacation on a budget ! We stayed for 3nights ..walked from airport to hotel..very quiet ..rooms are renovated from the 80's to 2012!! nice rooms ..traveled with my family. Had to sit by entrance door to get internet. The money we saved from staying at more expensive hotels we used for feery ride and rental car. Driving on the left side ..is odd but renting a car is a must. the best beaches have no hotels anyway...so no matter were you stay ..you have to drive or pay to be driven! the view from hotel room is amazing ..unless you are a picky person ..and is bothered by the "sounds of the waves" . If traveling with small children I would Not stay in the detached building. in the far right. The second floor ..that really is the 3rd floor ..has unsafe hallways ...big gap in the railways...extremely dangerous for 6 or under age ! Will stay again ....had no time to use pool..all we did was beach Hop!!! Hotel MUST update pool towel ..that we requested for beach...very old towels....ups forgot to mention ..great beds ..hated pillows..very big and cheap!

Room Tip: all rooms are ocean view ..but the detached building is truely ocean front ..!!! it was worth the 15...
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCaribBeach, Director of Sales at BEST WESTERN Carib Beach Resort, responded to this review, August 11, 2012
Thank you for taking the time to review your recent stay at Carib Beach. Thank you for the nice comments about our property being a good value andf that you would stay with us again.

Sincerely,
Debi Gerson-Locke
Director of Sales and Marketing
Carib Beach Resort
sales_marketing@caribbeach.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beverly Hills, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 8, 2012 via mobile

Had a great night following my three week stay in St. Thomas. So close to the airport made it a snap to get my early flight. Both dinner and breakfast were great, and happy hour drinks were priced right. If I were to return, would definitely choose this property!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCaribBeach, Director of Sales at BEST WESTERN Carib Beach Resort, responded to this review, August 11, 2012
Thank you for taking the time to write about your stay with us. Your nice comments about Carib beach are greatly appreciated.
I am happy to know we succeeded in meeting your expectations and look forward to welcoming you back to Carib beach Resort the next time you visit St. Thomas
Sincerely,
Debi Gerson-Locke
Director of Sales and Marketing
Carib Beach Resort
sales_marketing@caribbeachresort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spring/Houston, TX
Top Contributor
93 reviews 93 reviews
45 hotel reviews
Reviews in 46 cities Reviews in 46 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed July 31, 2012

Stayed here on our last night, due to flight issues. Having come from the Marriott Frenchman'sReef and the Westin St John, this place felt like a dump.
The hotel is what it needs to be, clean and basic, but that was it. While the room was very clean, it had the smell of mold because they leave the AC off when the rooms aren't rented out. Once the AC was on for awhile, it wasn't as bad.
You can actually walk to the airport from the hotel, which was nice for our issue.
The hotels restaurant, Fajitas, is to be avoided. The food and service were terrible and slow, and forget about getting a drink refill!

  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCaribBeach, Director of Sales at BEST WESTERN Carib Beach Resort, responded to this review, August 9, 2012
Thank you for taking the time to review your recent stay at Carib Beach. We know we are not the Westin and don't profess to be, but we do strive to make all our guests comfortable and happy I am disappointed we failed to meet your expectations regarding our restaurant and accomodations but hope you will stay with us the next time you visit St. Thomas. I can assure you we will do everything we can to make your stay a comfortable and happy one.
Sincerely,
Debi Gerson-Locke
Director of Sales and Marketing
sales_marketing@caribbeachresort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. John
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed July 30, 2012

We live on St John, a neighboring island but had to stay overnight on St Thomas while photographing a wedding recently. It was our first time at the Carib Beach Resort and we were pleasantly surprised with our experience there. We asked for a room with few steps to access and close to a parking space - not caring about the view bur thinking about the equipment we were hauling. Our room was located in the main building just down a hallway from the front desk and it was very convenient. While an older place as we expected, the room was clean and well maintained. The bed was comfortable, the a/c worked fine and we got a well-needed good night's sleep. There was a patio, but we didn't get a chance to check it out. The only negative was the bath mat for the shower which was threadbare - not a big deal. We expected to hear planes in the early morning hours, but realized later we hadn't been bothered with any noise there. The front desk staff was pleasant. We had occasion to visit another room in another building that our bridal party had booked. Their room was larger and a bit more upscale than ours with a sweet water view overlooking the bay. Nice! During our short say, we visited the pool area briefly and wished we had more time to hang arount the resort. It's not the Ritz, but we didn't pay those kind of prices either. The hotel was a great value for the money and we can see why it was recommended to us by locals. We will not hesitate to stay here again for work or pleasure. In fact, we're about to schedule another stay for next month.

Room Tip: Building #2 had nice views and seemed convenient to the parking area.
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCaribBeach, Director of Sales at BEST WESTERN Carib Beach Resort, responded to this review, August 9, 2012
Thank you for your review of Carib Beach Resort. I am happy to have assisted in making sure your room location request was honered and will be passing on your request for your return visit at the end of the month.
I am glad everyhting including your wedding shoot went well.
Kind regards,
Debi Gerson-Locke
Director of Sales and Marketing
sales_marketing@caribbeachresort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Cayman
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed July 30, 2012

Upon arrival (and getting ripped off at the airport by the taxi drivers-they charge for bags in the cab), we arrived to find that a guest had her wedding ring and other items stolen by housekeeping. The front desk clerk was clearly unconcerned and did nothing. The room was very expensive, and so was the bar and restaurant. We enjoyed the bartender (from the mainland), and that was our only pleasant part.

Room Tip: There are plenty of stairs going down to the pool and restaurant so be mindful.
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  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stevensville, Maryland
Top Contributor
74 reviews 74 reviews
46 hotel reviews
Reviews in 36 cities Reviews in 36 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed July 21, 2012

We stayed here twice on our boat charter trip in the BVIs. We found it well managed and friendly (I lived on STT and SJ for years and these can be hard attributes to find in customer service). You cannot beat the location,you can literally walk from the airport in about 5 mins. The staff were very nice and accomodating, curiously though we were always initially given the "wrong kind of key" each time we stayed but it was quickly remedied so no big deal. First we stayed on the ground floor past reception, no problems comfy room. Second stay we were upstairs over reception and it was quite loud at night, not sure if it was guests or employees (i think the unmarked rooms upstairs may be for employees?) but it was lots of door slamming and yelling off and on.
Fajitas is great, the kids loved the pool close by. Food was good, Dominique and Esprit were brilliant bartenders who took care of us and provided wonderful conversation.
A nice touch is the free shuttle (when it can be found) to the sister resort down the road which has a nice beach and beach bar. Or you can walk (1/2 mile/) and get some good local food at the truck along the way if its not too hot.
Overall, for the price it can't be beat on STT. I would find it a bit remote if staying longer than a day or two. Will absolutely stay again and recommend highly.

Room Tip: Opt for the rooms on the left of the reception due to possible noise
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCaribBeach, Director of Sales at BEST WESTERN Carib Beach Resort, responded to this review, July 27, 2012
Thank you for taking the time to review Carib Beach. Yours review is espehank you for the cially important because having lived here you knew all the options and chose us!
I will be happy to print out your review and give a copy to Espirit and Dominique.
Glad you and your family had a fun and relaxing stay.
We look forward towelcoming you back on your next visit to St.Thomas. Let me know in advance and I will be happy to assist in making sure you get a room in the area you prefer.
Kind regards,
Debi Gerson-Locke
Director of Sales and Marketing
sales_marketing@caribbeachresort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Carib Beach Resort

Address: 70-C Lindbergh Bay, Charlotte Amalie 00802, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Charlotte Amalie
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN Carib Beach Resort 3.5*
Number of rooms: 51
Official Description (provided by the hotel):
THE BEST WESTERN CARIB BEACH RESORT offers you the best value and the closest location to the airport in St. Thomas. Newly renovated, Carib Beach is just steps away from the airport,a few minutes walk to the breathtaking turquoise waters of Lindbergh Bay Beach and 2.5 miles from downtown and duty-free shopping. Known as one of St.Thomas's landmarks, Carib Beach offers you a variety of newly renovated non-smoking rooms to choose from all with private patios or balconies,flat screen T.V.'s,premium channels, coffeemaker,in room safes, iron and ironing boards, A/C and complimentary WIFI. Resort amenities include a freshwater pool overlooking the Caribbean, beach area,complimentary parking, game room, meeting facilities, tour desk, cyber corner in the lobby and a Monday Night Managers Cocktail Party. Our beach side restaurant and bar Fajita's offers you a panoramic view of Lindbergh Bay and serves up breakfast and dinner 7 days a week. Enjoy our scrumptious breakfast buffet or our made to order breakfast menu. Come sun setting with us and sip on the best Margarita's on the island as well as the best Mexican food rated by locals and visitors alike!Carib Beach; secluded, peaceful and overlooking the Caribbean Sea is your home away from home in paradise. ... more   less 
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Also Known As:
Best Western Carib Beach Hotel St. Thomas
St Thomas Best Western
BEST WESTERN Carib Beach Resort St. Thomas, U.S. Virgin Islands

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