I stayed at the Holiday Inn when I was living on St. Croix, another one of the U.S. Virgin Islands. I was only staying there for a day and checked out the next afternoon since it was a short trip. It wasn't that bad when I went there. I haven't been to the Holiday Inn hotels in the states or in Puerto Rico, which I believe, without even stepping foot in there, are way better than the one on St. Thomas. I wasn't looking for a great experience anyway. But, if I was, it would not be at the Holiday Inn. For short trips alone or with a friend, it's great. With a family, don't go there. It's definitely not a spot to kick back and relax, just an affordable spot to rest your head and experience much better and more enjoyable parts of St. Thomas.

This was a miserable experience. Our rooms overlooked a shanty with chickens and roosters...a lovely way to wake up on vacation I might say.

I found the staff extremely rude aside from the restaurant staff. It was almost as if we were bothering them. One front desk employee got in a personal fight with another guest while were we waiting in the lobby.

The water stopped running twice while we were there. When I called down to the front desk mid-shower the person on the other end seems aggrivated with me!

Lastly--it took seveal calls down to the desk and about 24 hours to get a crib for my son so he winded up sleeping in the bed with us for the 1st night.

Stay away from this place if you want to relax and unwind. I came home more stressed out than when I left. Not only will I not go to this hotel again--I will not return to St. Thomas!

Hard to believe it is a Holiday Inn!
Stayed here twice due to reservations already booked.
First time was great- had a water view.
Second time- got to see the alley and roof tops- not so nice.
Restaurant was expensive and service was horrible. Staff would rather talk on cell phone than serve you. Walk to Glady's for breakfast or the Greenhouse for dinner!
Walk right by the gift shop too. Very expensive junk that has been sitting around a while.
Front desk staff, bellmen and gate guards were all pleasant.
Saw a lot of airline folks here.
Rooms were tired and really needed a facelift.
Had to call maintenance twice to finally get service for our non working tv.
Kids liked the pool.
Location was great for us- walking distance to carnival.

We spent 2 nights at the hotel prior to boarding the Seabourn Legend. We chose the hotel because it was relatively inexpensive for the short time we would be there and because it was convenient to the boarding dock for the Legend, the shopping downtown and the restaurants in Frenchtown. (The Oceana Restaurant in Frenchtown is superb.) I do not recommend the hotel's restaurant. The staff is slow and not particularly friendly.

Our room was clean but antiquated. It was obvious that the hotel was being renovated by the hammering and drilling sounds that literally shook the room. Fortunately, the construction noises usually ended around dark. Unfortunately, that's when the "music" began. Our room was on the 4th floor facing the baseball park next door. While we were there, the ball park was the venue for a "music" festival. Although the bands were one block away with their speakers pointing away from us, they still rocked our room. There is some disagreement as to how long the noise lasted. Some in our party think that it lasted until 3:00 am. I became comatose at 1:30 am and it was still blasting at that time.

I would only recommend the hotel to those with severe hearing problems who enjoy being "rocked" to sleep by a BOOM BOX. Despite the cost and convenience factors, we will look elsewhere next time.

PS: The next time we leave St. Thomas, we will check to see if the major cruise lines are in port disembarking thousands of passengers who all head for the airport. We left on Sunday March 30th and encountered thousands of people at the small airport.