I checked in yesterday, and was disapointed among other things for the dirty bathroom. Also, when I reserved the hotel, my husband reserved a king bed. Today I went to the front desk to see if we could solve the issues. As to the hairs and dirt, they said maintenance would soon clean the room, that they would advice them.

As to the king bed issue, they said that our reserving a king bed was just a request, and they were not obliged to honor it. They allege that they have no rooms with king beds available. The front desk lady said there was nothing she could do. She was extremely rude. We have had to sleep on separate beds in our vacation. Should we have known that there were no king beds, we would never have stayed here. Why would you go on vacation to more unconfortable than at home? This hotel is old, dirty, has rude staff and don't comply with the contractual obligations made at the time of reservation.

We reserved through Travelocity for a king size bedroom. To our surprise when we entered the room we found 2 full size beds. The hotel's response was even more incredible...the reservation is a "request" that they decide whether they can fullfil or not. Oh, I did not see any renovations although the building, bed, pillows, sheets, towels, etc are dated.

Beware of meal pricing, a simple (6 item) breakfast buffet is $20.00 as well as an ice cream scoop with a piece of a simple cheesecake.

One positive, the hotel offers free wifi.

I just checked in at the hotel, after a long day. I got room 430. I was looking forward to a hot shower. The shower walls and floor were full of short hairs. The water in the shower didn't drain well, so I was showering with a pool of water. My husband fell asleep waiting for the tub to drain. The towels were stained, and the bathroom was overall dirty. The room floor was also unclean. I don't feel confortable walking barefoot, dreading I might get some sort of disease. The tv is from the 80's, and many channels don't work. It is only 8:30 pm, and there is very loud music and screaming. Tommorow I will request a room change, to see if we just had bad luck, but from what I am living today, I would never stay here and would never recommend this hotel to anyone.

I reside on a neighboring island and decided to stay at the hotel for one night. Check in was very slow. When we finally got to our room we were greeted by buckets and a wet floor. There were buckets under the obviously not working a/c unit. We immediately phoned the front desk only to be second guessed. They sent a maintenance man to access the situation. He seemed genuinely surprised to find that our story was true and he said that he would be back with a key for another room. So said, so done. The other room was nice enough but the windows were not sound proofed and we were serenaded by the sounds of revving scooters around the corner, and an early morning steel pan processional. Even during check out when they inquired as to our stay and I told her about the ordeal nothing else was done and it was brushed off as no big deal.

No additional provisions were made on our behalf to fix the situation and it is safe to assume that if we had caused a scene and threw a hissy fit we would of had better customer service. It shouldn't take that extreme to be justly treated...especially in your own country.

I would not recommend this hotel to anyone else.