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Marriott Frenchman's Reef & Morning Star Beach Resort: Traveler Reviews


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71% Recommend
3.5 of 5 stars 655 reviews
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Fabulous place for a honeymoon

Marriott Frenchman's Reef & Morning Star Beach Resort

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5 of 5 stars
MissKaren7 2 contributions
Virginia
Oct 29, 2006 | Trip type: Couples
17/18 found this review helpful

We stayed at Morning Star from Oct. 15-25 for our honeymoon. I was a bit concerned given some of the previous reviews, but let me assure you that this is a wonderful place to stay! The room at Morning Star was very nice, and we had a nice ocean view and a short walk to the beach. We spent most of our days at the pools, and found both to be great, with nice lounge chairs and umbrellas to provide shade. Both pools also have iguanas, which we found fun, but some guests were quite alarmed by them (they're 2 to 3 feet long and some have learned to approach guests to get fruit from their drinks!), so if you are scared of big lizards, be aware that they are around the pools, on the sidewalks and outdoor stairs, etc.

We ate at all the restaurants (except Windows on the Harbor) and found the food to range from very good to excellent, with only a few things we didn't like (they weren't prepared poorly, they just didn't match our preferences). We spent virtually the entire time at the hotel, so the all-inclusive plan was a godsend--it cost us less than half of what the food and drink charges would have been. Breakfast and lunch were around $25 each per person, frozen drinks $7 or $8 each (plus tip), and dinner from two anywhere from $50 to $200. Service at the restaurants tended to be a bit slow but generally good and friendly. We even had service at the pool most days. When the service was slow (one waitress covering the beach and the pool, so it's no wonder), we simply walked the 100 feet to the bar--no worries. Most of the staff was very nice, and some that served us repeatedly (such as our wonderful pool waitress, Danielle) learned our names and preferences and even got to know us a little.

We had an incredibly relaxing time, and we definitely plan on returning to Morning Star soon. That being said, there are some problems that Marriott should work to correct, mainly involving the lack of information provided to guests. The information in the daily bulletin on restaurant hours and events was wrong every day we were there (such as listing the wrong restaurant open for breakfast, and listing a special buffet as being at Windows on the Harbor, which is closed for remodeling), and different but also wrong information was displayed on the Marriott TV channels. Also, there was no information on special happenings, such as bands playing live at the main hotel in the evenings. We could (and did) call the main number to ask for clarification when needed, but it seems like it would be very easy for Marriott to fix this. Again, compared to how wonderful everything else was, the information snafus are minor.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2006
  • Visit was for Honeymoon
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since October 29, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Pet owners
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $329 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Marriott Frenchmans Reef was nice but ...

Marriott Frenchman's Reef & Morning Star Beach Resort

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2 of 5 stars
mcavallaro 1 contribution
Massachusetts
Oct 25, 2006
9/19 found this review helpful

Marriott Frenchmans Reef was a nice hotel. Rooms were quite comfortable but had daily power outages. Some days longer than others.
Great food in all dining locations however on the pricey side.
Grounds were well maintained.
Staff could be a bit more friendlier.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $329 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Absolutely Wonderful

Marriott Frenchman's Reef & Morning Star Beach Resort

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5 of 5 stars
sstill77 11 contributions
Olive Branch, MS
Oct 19, 2006 | Trip type: Couples
43/44 found this review helpful

My husband and I along with another couple just spent 6 nights (Oct. 10-Oct 16) at the Marriott Frenchman's Reef and loved every minute of it. The only downfall was that they were doing some renovations (it is off season) like repainting and refilling one of the pools. Don't worry cause there are 2 other absolutely gorgeous pools. The renovations didn't effect our stay at all. We first were given a room on the harbor side overlooking downtown Charlotte Amalie / ocean but on this side you are also overlooking part of the roof and the construction where they are building the new vacation club called the Marriott Frenchman's Cove. We asked to be moved to another room and the lady at the front desk was wonderful. She let us go look at a few other rooms to see which one we wanted and we were able to move immediately. We got a room on the Sea Cliff wing which overlooks the Morning Star Beach / ocean and it was awesome. We could hear the waves crashing on the beach and had a beautiful view of the ocean.

Now I know that everyone comments on the food and taxi prices but I just want to say that the all-inclusive package is the way to go!!!! Trust me.......the breakfast there is anywhere from $20-$35 per person and the dinner for 2 people can range anywhere from $50 and up. Our bills for dinner were usually around $140. We did the all-inclusive and we able to choose whatever we wanted. We had lobster tails like 4 nights in a row.....haha!! That meal was like $49 per person too. One night our bill was around $200 for the both of us which included our lobster dinners, appetizers and a dessert with some alcohol as well. (my pina coloda and my husbands beer)
As far as the taxis go. They are $6pp to get to somwhere close like Paradise Point but if you plan on going to the ferry to go to St. John (which I highly encourage) or going to Coral world / Magen's Bay on the other side of the island it will be $10pp. Coral World was OK but it cost around $30 for tickets for 2 ppl and then $40 for the round trip taxi....NOT WORTH IT AT ALL!! Save your money and go to St. John. We went two days to Trunk Bay and had a blast. It is like being in a huge pool......crystal clear water and an awesome underwater snorkeling trail. They have all of the equipment there to rent and if you are nervous or a first-timer you can wear a life jacket. **Watch out for the Manchineel trees though. They are all across the coast line and will burn your skin if touched. They have a poisonous milky substance in the leaves and you can't even rub against the bark. They have signs on some of them. Please don't let that scare you though cause unless you go looking for trouble or want to climb trees you'll never be bothered by them or know they are there. I just learned about them on my last trip there actually. Anyway, there is a $1 bus that you can catch in town.....just look for the taxi with locals on it. All of the others are for the tourists and they are more expensive. I would recommend renting a car for a day while you are there and going to all the places you can go to on the island so you can get your moneys worth from the rental and not have to pay the high prices of the taxis. No need to rent one for the week........just a day or two maybe. Also, it is like $40 to take your car on the "car ferry" to St. John if you want to go over there for the day.

I also recommend taking the St. John tour which you can book through the Adventure Center at the hotel. The ferry comes to get you at the hotel dock and takes you over to St. John. A taxi is waiting for you and takes you for the island tour (very nice). Then you'll have a couple hours at Trunk Bay to swim, snorkel or just relax on the beach. Then they take you to town where you'll have an hour of shopping. It was like $69 pp and was so worth it!!

The Marriott is the best hotel in my book!!! You couldn't ask for a better location. Also, when reading other people's comments on the staff.......don't let that alter your judgement too much cause you have to remember that these are island people and they are not always as outgoing as we may be. I don't think they are trying to be rude....just not as talkative. We didn't have any trouble with anyone at the hotel. Some didn't talk very much which some people might take as rude but they were always very helpful. We had some wonderful waitresses at the restaurants........great service. Oh and we found most of the appetizers to be perfect for meals such as the nachos at Captains and the rib tips at Coco joe's. The food was EXCELLENT at all of the restaurants. We can't wait to go back!!! Hope this helps..................

  • Liked — location, comfort and gorgeous views
  • Disliked — that I had to leave........
  • Tips/Secrets: — rent a car for a day or two, go all-inclusive, go to St. John and the iguanas like cherries!!
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2006
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since October 19, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Pet owners
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $329 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Beautiful beaches

Marriott Frenchman's Reef & Morning Star Beach Resort

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3 of 5 stars
NIBeato 3 contributions
New York
Sep 26, 2006 | Trip type: Couples
16/17 found this review helpful

We went to St. Thomas for our one year anniversary and stayed at the Frenchman's reef. We were a bit upset because we arrived at the hotel at 1 and were only able to check in at 4 (normal check in time unlike what is stated on Orbitz). Once we checked in we were given a horrible room on the bottom floor. I immediately asked for a room change but they were only able to accomodate the change on the second night. The hotel is going through some major renovations and thus some of the rooms were unavailable and the hotel was booked to capacity.
Once we got to our second room, we abosolutely loved it. we had an amazing view of the water, we could lie in bed and see it. Overall we recommend the Marriot.
We ate at some of the hotel restaurants which were okay. The best resource at the hotel was the activity desk, we would ask Havier for dinner recommendations and he hit it on the nose each time. You must try Harve's, they have an amazing spinach salad for two, Off the Hook in RedHook was awesome also.

Overall we loved our stay, the beaches were so beautiful and serene, the water was warm and the fish were so colorful.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2006
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since September 26, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Tourists
  • I do not recommend this hotel for Young singles
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $329 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
A true Paradise

Marriott Frenchman's Reef & Morning Star Beach Resort

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5 of 5 stars
Brasiliana991 1 contribution
New York City
Sep 25, 2006 | Trip type: Solo travel
4/7 found this review helpful

I have never been to St. Thomas but I wanted to stay somewhere beautiful that did not require a US passport. I am so happy that I decided to go because the hotel was just amazing. The beach is just to die for with clear water and tropical fish. The bars and restaurants have great food with a great staff who go above and beyond. Especially wonderful was the food, the staff, and the experience of the restaurant Havana Blue. They are building a Marriott Vacation Club there which I am sure will be just as beautiful. I will definitely be returning to St. Thomas and to this property and I recommend it to anyone who just wants an unforgettable experience.

  • Liked — the location
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2006
  • Visit was for Other
  • Traveled with Solo traveler
  • Age group 18-24
  • Member since September 25, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
  • I do not recommend this hotel for Young singles
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $329 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Marriott Frenchman's Reef & Morning Star Beach Resort Also Known As

Address: 5 Estate Bakkeroe, Charlotte Amalie 00801, St. Thomas