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“A great time was had by all in B-11” 5 of 5 stars
Review of Crystal Cove Beach Resort on Sapphire Bay

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Crystal Cove Beach Resort on Sapphire Bay
2.5 of 5 Hotel   |   Estate Smith Bay, 00802, St. Thomas   |  
Hotel amenities
Ranked #6 of 22 hotels in St. Thomas
East Syracuse, New York
2 reviews
6 helpful votes 6 helpful votes
“A great time was had by all in B-11”
5 of 5 stars Reviewed March 4, 2013

Had a wonderful time at Crystal Cove. My wife especially enjoyed the water aerobics class. This condo has all the amenities needed for a great time from the location near the beach, to the washer and dryer, to the large nicely furnished condo. Can't wait to go back next year and many years to come.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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292 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Ft. Walton Beach, FL
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 27, 2013

We spent 10 days in D28 at Crystal Cove. I called Sherri, the owner, prior to booking, and talked to her at length about what we were looking for during our vacation there. Sherri was fabulous and everything she told us was completely true! We loved her condo... Crystal Cove itself is in a fantastic location, so really, there are no bad locations within the condos. We loved D28 though because it was on the top floor, facing the pond/water. Just perfect. Furnished in a simple and lovely style, all the appliances/accessories we needed, quiet (other than the sound of the waves), and just wonderful. I highly recommend D28 and Crystal Cove! (As a side, we spent most of our nights in Red Hook - Must Dos: Duffy's Love Shack, The Big Bamboo, XO Bistro, Coco Blue, and Fish Tails.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Paul, MN
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 27, 2013 via mobile

We rented a studio unit in the "A" building. I thought the complex at crystal cove was a bit dated but clean and nice. Our unit was clean and met our needs just fine but I also thought it was in need of updating. The beach is spectacular!! We did not rent a car and found the dollar bus easy to navigate. We would often take the dollar bus to Red Hook and take a cab back at night. I wished we could have walked as it's not that far but the road just isn't safe. After seeing both the Crystal Cove and Sapphire Beach Resort properties I believe Sapphire Beach resort is nicer. Their pool is really nice and right on the ocean.. Yes the bar is closed but the space is beautiful. The pool at CC is in the back of the complex and not as nice. There is a bar/restaurant up the hill (sapphire grill) that had decent food and live music. Also dont miss the food truck - Off the Grid at the top of the hill - amazing BBQ. My understanding is each condo unit varies so do your research. We rented through VRBO and had no issues. Norma and her staff at Crystal Cove were top notch. I would not hesitate to stay in this area again but might explore options at Sapphire Beach resort just because the location and pool are better.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san francisco, CA
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 22, 2013 via mobile

This is the second year in a row we returned to crystal cove and unit B11. This year, we had the added perspective of traveling with 3 other couples who all booked different condos at crystal cove. All 4 of our condos were in excellent condition, well maintained, and very clean. All of our friends preferred B11, however, as their condos were not stocked, not even close to the way B11 is. Almost immediately our friends had to go to the store for basic necessities, I.e. toilet paper, paper towels, etc... B11 is so well stocked that we could have postponed our grocery store trip indefinitely! The owners, Steve and Honey are so easy to deal with and B 11 and crystal cove are so great that as soon as we got home, we began emailing Steve to return again next year! It really is the best place on the island to stay. Great restaurants in nearby Red Hook, easy access to by 15 minute ferry to St. John (the ferry leaves from Red Hook). The marina at sapphire beach at crystal cove (best beach on the island, and I used to live there, been to all of them) is walking distance so there is easy access to any number of day sails and boat trips to the BVI. Easy access to dollar taxis and 'real' taxis. Although, I suggest renting a car. If possible, even more fun this year than last! Can't wait to return, and we'll probably always stay in B11!!! Book on vrbo.com or homeaway.com. It seems like the only people on here that had difficulty booked on some other travel site. Seriously, Steve is so responsive, he will ge back to you almost immediately. Seriously, B11 and crystal cove are so great my husband and really are talking about buying there someday!
VRBO#168746

Stayed February 2013, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evanston
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2013

B-11 condo is pure heaven it is very clean, large, well stocked, it has everything you need I mean everything!!!, ground level no stairs to climb, steps from the beach, palm trees out the door, beautiful view, 10 minutes from the food center, and working with Steve and Honey is just excellent, Steve is very very fast at communicating with you, my wife and I stayed in Jan. 2013, we will be back to B-11, also the condo staff are so wonderful and nice.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Orange, New Jersey
Senior Contributor
23 reviews 23 reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 25, 2013

The people are so, so nice here! Beach is just beautiful, and so clean! We stayed in Unit D2 which is fixed up nicely. This complex was built in 1969 and the outside badly needs renovating and the landscaping is "blah". The pool area also needs updating. But we loved it anyway - the unit was nice and clean, and the beach so gorgeous that we couldn't help but have a great time.
We love this location - so close to Red Hook, restaurants and ferry to St John, - we would stay here again.

Room Tip: We stayed in Unit D2 - it is upstairs but nice and clean and spacious.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evergreen, CO
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed December 17, 2012

I hope you learn from us (learn from our mistake):
Results will vary depending on how you book i.e. which condo you get. Book from vrbo or homeaway or other similar site so you know what you're getting. My best friend told me to book crystal cove and it was great advise but incomplete. They have probably the best setting on the island. Most hotels are more away from the water and the beach they have isn't as good (boats, views, noise). You're also on the east side (locals call it "the country" - it is much less inhabited (safer). Sticker shock - almost everything on the island is about 50% higher than stateside. Fish dishes should be be reasonable like the Yucatan but they are typically the most expensive. Circumstances had it where we didn't rent a car and as it turned out, we didn't need it as we took the safari (buck per person cab that runs in two loops on the island).

Our room C-6 had 5 star views and that's it. Space was 4 stars 15' x 60' and two bathrooms. Now the marginal and bad. Old flippable queen mattress - we flipped it 1/2 way thru our stay - it was a little better. Bring a thermarest. BTW, bring a headlamp and earplugs - always a good idea. Everything worked or barely worked (eg screw missing on sliding glass door so you have to use two hands so it doesn't rotate on you. Toilets are flush and hold the button down so it actually flushes. Furnishings were all old. The range still had pilot lights glowing. Signs everywhere to conserve water but they have 5 gallon tank toilets. No contact information once we arrived. You're on your own. We had every-other day towel service and they did very minor cleanup (dishes, swept floor) but i would not call it cleaning. We asked around and were able to go and view 3 different rooms that were on vrbo (or homeaway) and they were all hands down superior rooms. All 3 had nice king beds, decorated nicely and had a new feeling not a worn out feeling. You know who to contact if there's a problem and you have all the befefits of the complex which is basically easy access to the beach and use of the beach furniture. All beaches on St Thomas are public but access to them is a challenge. Parking is challenge all over the island so we liked not having a car. Ironically, we have 3 vrbos ourselves but didn't know to book one here at a "resort". If you want further info, you can always find us with the oldest vrbo in Evergreen, Colorado. There is no restaurant in the area because the neighboring complex is in chaos (nice because its quiet). Red Hook is a 1 dollar safari ride and we walked back (precarious but doable). We like fish tails and the Chinese place the best. Plaza xtra and k-mart on the same dollar loop (1 dollar there, dollar back). Cheapest stuff was there. That's also where you get off the country safari and get on the city (west) safari. Essentially, its a free stop if you're going to Charlotte Amalie. PS you cant take the safari with luggage - they will just drive by. 15 cab rid two from the airport. BTW, we went to the Elysian and viewed a room. Small but nice as the nicer rooms at Cove. Big complex, not condo's wyndom resort. average beach, congested and busy views. More likely need a car there but hard to take it anywhere. Also visited Point pleasant and they are condos so again, lots of variety. We views one vrbo there - beautiful but very tiny studio. Not as nice an area because adjacent complex is abandoned and its a getto across water bay (next to coki) beach.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Crystal Cove Beach Resort on Sapphire Bay

Address: Estate Smith Bay, 00802, St. Thomas
Location: Caribbean > U.S. Virgin Islands > St. Thomas
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
#5 On the Beach Hotel in St. Thomas
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Crystal Cove Beach Resort on Sapphire Bay 2.5*
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Also Known As:
Crystal Cove Beach Resort On Sapphire Bay Hotel St. Thomas
Crystal Cove Beach St Thomas
Crystal Cove Condos St Thomas
Crystal Cove Condominiums
Crystal Cove Beach Resort On Sapphire Bay St. Thomas, U.S. Virgin Islands

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