When I think of staying at the Ritz I always picture their stellar service, immaculate properties, the feel and treatment that we are special .
Not sure what happened to this property. Don't get me wrong, it's a nice place. But it's definitely not what you would expect from a normal Ritz. I travel quite often and prefer Marriott properties. This place didn't seem any different than some of the low end brands. Actually, most of them have been better.
I had ordered a bottle of champaign to be delivered to our friends for a very special reason. It was never delivered. When I went to speak to the manager he investigated and asked what he could do to make it better. I felt that he should have have just done something. Well, my friends never received their champaign.
If you do go there, I hope you have a much better experience.
- Official Description (provided by the hotel):
- Nestled within a 30-acre beachfront estate, The Ritz-Carlton, St. Thomas blends classic European elegance with warm Caribbean hospitality. The resort overlooks sparkling turquoise waters and white sand beaches on the eastern tip of the island along Great Bay and with views of St. John. 180 Guestrooms each have private balconies, Caribbean-inspired decor and views of the Caribbean Sea and tropical surroundings. Other features include a full service spa and salon, 24-hour fitness center, a Club Level with private concierge and complimentary food and beverage presentations, infinity pool, a beach and aquatic center with ample complimentary water sports, and four restaurants for gourmet dining and personalized service. ... more less
- Reservation Options:
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- Also Known As:
- Ritz-Carlton St. Thomas Hotel St. Thomas
- St. Thomas Ritz-Carlton
- The Ritz-Carlton, St. Thomas U.S. Virgin Islands