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“Gorgeous! Amazing staff, stunning location!!” 5 of 5 stars
Review of The Ritz-Carlton, St. Thomas

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The Ritz-Carlton, St. Thomas
5.0 of 5 Resort   |   6900 Great Bay, 00802, St. Thomas   |  
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Ranked #3 of 22 Hotels in St. Thomas
Seattle, Washington
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
46 helpful votes 46 helpful votes
“Gorgeous! Amazing staff, stunning location!!”
5 of 5 stars Reviewed May 5, 2014

This hotel is so beautiful! The staff and location make it the gem of St Thomas! We were so well taken care of and hosted we were beside ourselves! We stayed in the club level room which was completely worth it! The beach front was so well organized and stocked with toys we've never been so impressed!

Stayed April 2014, traveled as a couple
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1,230 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (254)
Date | Rating
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English first
Elizabethtown, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 4, 2014

First time staying at the Ritz-Carlton, St. Thomas. Have to say it was amazing. The staff was incredibly helpful, friendly and couldn't do enough to make our vacation perfect. We have traveled to a number of different islands but the service at the Ritz was the best we ever experienced. We made full use of the sailboats, paddleboards, and snorkel gear available at the Resort and spent a day with the dive team who picked us up right on the beach. We had such an incredible meal at the Coconut Cove that we had to go back for the Stuffed Lobster before we left.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 3, 2014

My wife and I came here on our honeymoon and it was so amazing I get emotional just thinking about this hotel because our trip was so good.

We wanted a beach location where we could just wake up and walk down to the pool/beach every day. That was one of our main priorities and we were not disappointed. This is one of the few hotels where the actual views were even more amazing than the professional photographs.

I won't even bother with the details, as they can be found on the website. All I will say is that everything that is mentioned on the website is delivered and then some. Some of the highlights, though, were:

-beach
-infinity pool
-fish sandwiches
-pancakes and french toast

If you want to get away with your significant other for a romantic vacation you will never forget then come here.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Black Eddy, Pennsylvania
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed May 2, 2014

Stayed here a few years ago and the place was beautiful. Did the bed and breakfast package and felt that it was a really good deal. The bartender was from the states, we actually knew the area and we really hit it off. Would definitely stay here again.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2014

We just spent 5 days here and enjoyed avery bit of it! Only negative was it's location to shopping and restaurants. Roads are a bit crazy when you're not used to them. Our room was gorgeous and always clean. The resort was very well kept and the staff were all super friendly! We had lunch at Sails and the food was also amazing!!

  • Stayed April 2014
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 29, 2014

We just returned from a 5 day, 4 night stay at the Ritz and I can't say enough good things about this resort. The staff, amenities, views and facilities were wonderful. The food, no matter what we ate, were top notch. I wish we cold have stayed longer!

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Alpharetta, Georgia
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 28, 2014

We have been going to the Ritz Carlton in St. Thomas for almost a decade now. It is a beautiful property with a wonderful beach and easy access to St John and the other nearby islands. Most of the staff have been at the hotel for many years and exhibit the kind of excellent service that is increasingly rare these days; although the hotel is now owned by Hyatt, it still feels like the original Ritz Carlton in terms of attention to detail and care for guests.

There are several very good restaurants on site, and of course the concierge is always available to arrange transportation and reservations off property as well (Do try Havana Blue for dinner one night - it's quite spectacular and worth the drive, located next to the Marriott Frenchman's Reef resort.) The Ritz spa is lovely, but gets booked up quickly so call ahead if you are interested in services there. The hotel also has a big catamaran that offers snorkeling trips, day sails and dinner cruises - all great fun. We particularly like the evening cruise over to St. John, where you can have dinner and a bit of sightseeing before cruising back to the Ritz enjoying cocktails and dessert on board.

Room Tip: There are really no bad rooms at this hotel - they all have a terrace oriented toward the beach/pool...
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, St. Thomas

Address: 6900 Great Bay, 00802, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in St. Thomas
#2 Luxury Hotel in St. Thomas
#3 Top resorts Hotel in St. Thomas
#3 Spa Hotel in St. Thomas
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, St. Thomas 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Ritz-Carlton St. Thomas Hotel St. Thomas
St. Thomas Ritz-Carlton
The Ritz-Carlton, St. Thomas U.S. Virgin Islands

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