My husband and I just returned from 5 night stay for my 40th birthday during Valentine's and we had a wonderful trip! We were nervous prior to our trip, after reading several disappointing previous reviews, however I can't say enough nice things about our recent stay. We did stay in the Club level in the Eugenia building and perhaps that had a lot to do with it. But here are the highlights: the hotel grounds were beautiful and in an excellent location on the East End near the ferry to visit St John. The grounds were well kept and constantly being groomed. The check in process was smooth and Jenna made a great first impression. Our room was comfortable and spacious and our balcony overlooking the beach area was amazing. The Club level staff was outstanding and everyone was very friendly and helpful each and every time. Kathryn and Shirley were standouts and we were happy to see their smiling faces throughout the day. The infinity pool was beautiful with the view over to St John. The beach was very nice and the staff for chair set up, drink service and water activities were all great. My husband had made prior arrangements with the hotel to surprise me for my birthday and valentines day and the hotel sent up a bottle of champagne and cake one day and rose petals and a gift basket another which was a really nice touch! The food in the Club level was great and creative and we ate breakfast and several lunches there plus cocktails. We ate most of our dinner meals off site on St John or St Thomas, but we did eat at Great Bay Lounge one night and that wasn't great- service was spotty and our food was just average but expensive. Otherwise it was an amazing trip, great property, and outstanding staff. Very pleased and would definitely recommend!
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- Also Known As:
- Ritz-Carlton St. Thomas Hotel St. Thomas
- St. Thomas Ritz-Carlton
- The Ritz-Carlton, St. Thomas U.S. Virgin Islands