We had never stayed at a R-C property before, and were blown away by the pampering and attention to detail. We had an oceanview, club level room on the second floor of the Freesia building, Room 274. This was the last one in line, close to the watersports end of the beach. Fressia also hosts the club lounge. The club level upgrade added to our stay. We are not drinkers, so it was not the bargain it would have been, but we had a short stay and wanted maximum relaxation. We found that the food offerings were adequate, without needing to dilne elsewhere, which helped maintain our relaxation buzz. We went to bed each night satisfied, but not stuffed.
We did have dinner at Bleuwater one night, and enjoyed it. The snapper was excellent.
We never plumbed the depths of the service the Ritz was willing to provide. We had stopped for some bottled water before we arrived, and never finished it. Every night there was water left near our beds, and dispensers of citrus infused ice water were all over the resort. Our trusty Hobie Cat was always ready, off resort towels were available for excursions, there was some snorkeling to be had off the beach, and I snagged a hammock on the beach, which made my trip. The concierges were always making sure we had plans for good times, and helping us when we needed ideas. They were quite willing to arrange reservations to outside restaurants or excursions. The last night, we spent time at the computer station checking in and printing boarding passes. When we got to our room, we found a form asking for our flight information. The hotel would have arranged everything and had our boarding passes ready at breakfast.
The staff worked very hard, and may have made an occasioal slip, but nothing that marred our visit. I am sure that some of them were having bad days or feeling down, but they never let on. Even the landscaping staff were polite and cheerful, and the grounds were lovely.
We may never be able to afford this resort often, but would gladly stay again if we could.
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- Also Known As:
- Ritz-Carlton St. Thomas Hotel St. Thomas
- St. Thomas Ritz-Carlton
- The Ritz-Carlton, St. Thomas U.S. Virgin Islands