can not fault this place or the hotel, every thing was just spot on.
You got to out in to the town on a night to experience the real night life and laid back approach to life.
Great bars great people and great music.

Overall I think this is a nice hotel and is in line with most of the other Ritz properties.

The location is great with a nice private beach on a bay with a beautiful view of St. John's. There are lots of water activities provided by the hotel as part of the standard resort fee - which is very nice. The beach and pool service staff are excellent and you never have to lift a finger if you don't want to.

The pool area is small, but nice. What was very nice is there wasn't the usual rush to reserve chairs before the sun came up as with some resorts. We went out between 8am and 9am each day and there were plenty of chairs to pick from between the pool and beach, and there continued to be throughout the day. The pool is unheated, so can be a little shocking in the morning, but the ocean is plenty warm all day.

There are only a couple restaurant options on property for dinner. They both have great food, but are expensive. We were there only a couple days, so didn't get off property too much - so can't speak to where else to go in the area. We did in room dining one night, which was good, but they forgot a couple items - so a little off on the service.

Overall the rooms are nice. There is free wifi across the whole resort, even the beach, which is very nice not to be charged at a high end resort - seems rare these days. We did have an issue with a lack of hot water at the end of the day each day when we came in from the beach. But it seemed to be fine in the morning and mid-day.

I would give the resort a 5 rating if we hadn't had one issue that took far too long to resolve. We were missing one side of the black out curtains in our room. We informed the front desk the first day and the issue was not resolved until the 3rd day we were there. We had to remind them 3 different times over the next 2 days and it still did not get resolved. Waking up with the sun is nice, but not when I'm on vacation.

Again, overall a very nice hotel, and I would recommend it to anyone. Just a couple isolated issues that I would hope were unique to our stay.

We wrapped up our honeymoon in St. Thomas and stayed for a few nights at the Ritz after a debacle with another hotel. We showed up at the Ritz with no reservation and they were so kind from the moment we arrived. They helped us with all our luggage, gave us drinks and told us not to worry about anything. Tokebo at the front desk helped us to make a reservation and he took care of everything for us. It was such a seamless process, we just laid by the quiet pool until our room - overooking the ocean was ready. Tokebo was absolutely incredible and he even helped me get some medicine the same evening from the gift shop that was closed. He was by far the best staff member I encountered during our stay. We could not thank him enough. Allen by the pool was fantastic too, very helpful with getting our chairs set up for the day with towels and very friendly. The snorkeling was great right off the beach and everything was extremely clean - including the room. Breakfast was my favorite part of the day and Bleauwater has a wonderful breakfast display (buffet) and menu options. Would absolutely stay again.

We just returned from the Ritz St. Thomas on the Ritz Carlton Club side of the property. We stayed in a 2 bedroom villa which was very well appointed, however towels and toiletries were below standard for the Ritz. The Cove restaurant was the best dining choice at the resort. High end Bleuwater restaurant was marginal but expensive. Great Bay was a step below Red Lobster at hotel prices. The Club lounge was good and the staff were excellent.The club pool is heated and very nice. The hotel pool is NOT heated and was freezing, nobody was swimming on the hotel side of the property.

Now for the problem which could have been addressed much better.

We had requested and confirmed two full-size cribs from the resort, only to find out when we arrive that the resort only has creaky compact cribs suitable for a newborn. I was told that this was the Ritz "brand standard" and that they would be happy to "listen" to me but that it was what it was. I was told that I was welcome to purchase a crib at K-Mart, however. My further requests went nowhere until I made a trip to the hotel lobby and spoke to manager Jenna Fuchs. Jenna was kind and understood the situation, making it a point to either find a full size crib in storage or send one of her staff to buy and assemble one. We ultimately did get what we needed, only thanks to Jenna and after spending the first day and half of my trip trying to get what I was promised to begin with.

While our trip was overall OK, I probably would not return to this property due to the inconvenience and restaurant experiences.