It is hard to review this property in isolation, because candidly, the property is just not that fabulous and it is extremely expensive.... The rooms need to be renovated, the flora is okay - not spectacular, the pool is pretty - not mind-boggling.
NEVERTHELESS, if you are looking for some peace of mind, quiet time, and relaxation without the rush/bustle/hustle of other Caribbean destinations, then this is an excellent choice. The property is set about a mile from Red Hook and feels isolated from the the rest of St. Thomas - it is extremely tranquil. Even though the resort was full, it never felt overwhelming where you needed to fight someone for a table for breakfast or lunch. The service, in general, was very good. The staff made efforts to go out of the way for the guests in all areas - the pool, the restaurants, the bellmen/women, and the concierge. Most water sports were included in the guest rates (like snorkeling, etc.).
A few tips:
> The restaurants (aside from breakfast/lunch) were a mixed bag and extremely expensive (even by NYC standards). I would advise venturing off the property for dinner - Caribbean Fish Market (which was in walking distance) was wonderful - also fro Sunday brunch.
> Kids club had extremely poor attendance - we saw one child being taken around by a staff member - so do not plan on leaving your little ones there - he/she will be with no other kids. The one "kiddie" thing was sand art on the beach - this was a "fee for service" activity - and a fortune at that. The resort should invest in some low budget arts and crafts activities for the children at the beach.
> Housekeeping - you need to stay on top of them to make sure they clean the room at a time convenient for you/your family. I had to follow up a few times.
Overall, my family had a wonderful time and we got to spend some excellent quality time together (which is sometimes lacking when your destination is overwhelmingly busy).
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- Also Known As:
- Ritz-Carlton St. Thomas Hotel St. Thomas
- St. Thomas Ritz-Carlton
- The Ritz-Carlton, St. Thomas U.S. Virgin Islands