As an avid Trip Advisory fan, I read the reviews on this hotel and had a sense it was not quite the full Ritz experience and they were right,
The location is on the quiet side of the island about 45 minutes by car(we chose to rent a car which worked out well) and the property grounds are beautiful, set on a quiet cove with very few homes.There was plenty of recreational equipment available on the water for the day however beach chairs were like most Caribbean resorts these days; either you get up very early and stake your claim with towels and books or you take your chances if you come down by 10 am.The pool was quite large with seating all around however, by 8 am most of the pool side chairs were also taken. We visited Thanksgiving week and understand that the resort was full so on par if you stay during prime season.
The staff was attentive except for the front desk. I found them surprisingly inexperienced and uncaring when asked questions on room types, club level and status benefits. I was told they would ask and get back to me that night. Never heard back which is not a Ritz Carlton standard.
Rooms were clean and neat however a bit tired. The furnishings were not quite the Ritz standard but room size and view were very good. You are best to ask for a high floor at either end of property.
The resort is isolated and as such, your food options are limited on this property. We found the quality of the food high and as expected expensive. The breakfast Buffet at Bleuwater was delicious, well stocked and had plenty of both indoor and outdoor seating. What we did not like was they did not have enough restaurant seating for the hotel guests. We do not like having to make reservations as our experience has been that you can always get a table for dinner at a Ritz Carlton property. This is not the case here. The good news is that it forced us to venture out and within walking distance, was a great restaurant called Caribbean Fish Market (see others reviews). We only wish we found this earlier in our week.
We are loyal Ritz Carlton fans however this property while good, was not he great Ritz we have come to expect. Next time, we will explore other locations.
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- Also Known As:
- Ritz-Carlton St. Thomas Hotel St. Thomas
- St. Thomas Ritz-Carlton
- The Ritz-Carlton, St. Thomas U.S. Virgin Islands