I arrived for a week's stay at the Frederiksted Hotel around 7pm on a Monday night. There was no one on duty at the front desk and the office was locked up tight. Good thing I was staying with friends who already had my room key!!
The room, though adequate (two full-size beds, mini refrigerator, microwave, bathroom, TV/Cable) had numerous problems. The sheets kept sliding around on the beds (no fitted sheets or mattress pad). The water pressure in the shower was nonexistent and what little water there was from the shower head ended up on the bathroom floor. The cable went out after the second day - and there was no way to fix it, according to the staff. The microwave didn't heat the leftover restaurant food at all. Maid service was nonexistent - I made the beds myself just to keep the room neat. I was lucky to get enough fresh towels when I asked for them. If I didn't check the towels provided, I was invariably shorted a few bath towels.
The attached restaurant provides standard American breakfasts (eggs, omelets, pancakes) only - no lunch or dinner. The food was overpriced ($10/person average for food and drink) for what we got and the service was slow (who spends 90 minutes at breakfast?). To be honest, when we were the only ones in the restaurant, we were only there for an hour (and I eat fast).
On the bright side, the location is great. Outside the room window is a view of the ocean (if you can see through the trees landscaping the road and sidewalk path). There is a bit of road noise in the mornings, so bring earplugs if you need quiet. If you have no car, you can easily walk around Frederiksted and the fantastic beaches there. Of course, to get anywhere else on the island, you need to take a car, cab, or bus.
We paid $140 a night, and that was with a discount (we were attending a wedding). I would definitely go back to St Croix and stay in the Frederiksted area again - but NOT at this hotel. Not unless the management changes, the rooms are renovated, and/or the price drops dramatically.
Hope this helps!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.