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Sand Castle on the Beach Hotel: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 37 reviews
37 Reviews
5.0 of 5 stars
16
4.0 of 5 stars
11
3.0 of 5 stars
3
2.0 of 5 stars
4
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 2 B&Bs in Frederiksted
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  • Hotel class: 3 of 5
  • Rooms: 23
Description: Attractive Beachfront Hotel set amid tropical gardens. This description is based on information provided by the B&B / inn.
Address:
127 Smithfield
Frederiksted Beach
Frederiksted 00841
St. Croix
Check Rates: $113 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Sand Castle on the Beach Hotel

( 7-11 of 37 )
“A peaceful tropical escape, a true gem.”

Sand Castle on the Beach Hotel

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4 of 5 stars
Chicago, Illinois
Mar 3, 2008
4/4 found this review helpful

A peaceful tropical escape, a true gem.

This was probably the most relaxed vacation I have ever had. I was looking for a destination to vacation alone and chill-out. I found it at the Sandcastle. I wanted to get away and mellow out and found myself making friends with many of the other guests. The property’s proprietors, Sheryl and Simone along with their wonderful staff made me feel at home. This was a “service-oriented” resort.

I initially booked my reservation on Travelocity and there was an issue with my reservation and was called back to say the room wasn’t available. I then called the hotel directly and they were quick to resolve the issue with Travelocity.

My room was clean and the housekeeping was excellent. The property had two very nice and clean pools. My room was equipped with a full kitchen but I still I ate one lunch and one dinner at the restaurant and the meals were delicious. The continental breakfast was limited but there were breads, juices and coffee. Every morning I walked about fifty steps to the restaurant for my coffee and sat facing the ocean as I did my morning meditation. I didn’t realize it when I booked my trip, but the St Croix Beach Cam is located on the roof of the restaurant. What you see on the cam is what you see from the restaurant.

The place was relatively quiet except for on Saturday night when the locals were playing their music down the road. But I just closed my window and turned on the AC.

Frederiksted is run-down in spots but so are many other places in the Caribbean. I liked the fact that there wasn’t a huge population of people. While there was some of that Caribbean "element" in town, there wasn't that local 'buy-from-me" or "ride in my taxi" atmosphere at all. In fact I didn't find one local "outdoor market". I did find a healthy smoothie stand in the rain forest (and bought some freshly harvested honey), and when in Christensted I found a local woman set up a table on the street selling her homemade fares (I bought some cookies and her home-made hot-sauce).

Overall I was in awe of the beauty of the islands’ secluded beaches. I rarely saw more than 10 people on a beach and most times there weren't any people around. The hotel beach was superb and there was very nice snorkeling as well. I do recommend renting a car to see the island and the Buck Island National Park sail and Snorkel tour. I also recommend finding your way to Sandy Point Beach. If you like seclusion, sand and waves this beach is the best!!!

  • This TripAdvisor Member:
    • Liked — A casual, unassuming, laid-back, all inclusive environment.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lllevos's Summary
Date of Stay: February 2008
Traveled with: Solo traveler
Visit was for: Other
Age group: 35-49
Member since: March 03, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
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Average price*: $113 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“nice pleasent and relaxing,”

Sand Castle on the Beach Hotel

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4 of 5 stars
Philadelphia
Mar 1, 2008
4/4 found this review helpful

The hotel
Stayed the first night in a studio 202 which may have been a bit small for our taste so we upgraded to suite 207. Very clean, comfortable and worth the extra money if you can afford it. Patio facing the beach was nice to enjoy morning coffee before starting the day. The two windows along both sides of the king size bed were great for cross breeze and beautiful views of the garden. Never even thought about using the air conditioner. The kitchen is equipped with everything except food. From a toaster to a muffin pan. We went out to buy dish detergent just to find some under the sink when I got back.


The Restaurant
The first day we had the small, (more than enough for one person) Caesars salad; it was a great. The next time we made reservation and we had such a good time with the waitress that she sat down for a minute because we were having such an enjoyable time talking, but not overbearing. It was like we were old friends catching up. The prices might be a bit steep for some but heck, you’re on vacation . We also enjoyed the rib eye steak and bbq ribs that were on the cookout menu were great.

The Gym
Their gym policy is a little different. You must make an appointment with the trainer prior to use of any equipment. It is a requirement so if you‘re a gym nut like I am, schedule your appointment on your arrival. The tour was relatively quick. The gym is equipped with a BoFlex, Treadmill etc…It was explained to me that a tour was necessary for liability reasons. Totally Understandable!


The beach
I believe the water may be the most beautiful I have ever seen. It was as clear as drinking water. The sand was a little rough but bearable nonetheless. Never had a problem getting a lounge chair, always plentiful. There is a public beach next to the SCOTB, but to my surprise it wasn’t a problem. As a matter of fact I enjoyed seeing the that the people of the island can still appreciate what I traveled hundreds of miles to enjoy.



The staff
From check-in to check-out never had a problem. Service was top notch , as good as any 5 star hotel, maybe even better than some I‘ve stayed in. Everyone we encountered appeared as if they wanted to be there. Not because it was there J O B.

All in all I’ve never choose the same hotel after the first visit, but maybe I have been searching for something and didn’t know it. Well I am happy to say I found what I never knew I was even looking for. Thank you, Sand Castle On The Beach.

  • This TripAdvisor Member:
    • Liked — Friendly staff
    • Disliked — location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alad222's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: June 28, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Pet owners, Tourists
I do not recommend this hotel for:
People with disabilities, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $113 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Mixed Emotions - Beware of 'Bait and Switch' from their web site”

Sand Castle on the Beach Hotel

Feb 25, 2008
0/1 found this review helpful

I reseached my vacation throughly before booking directly on sandcastleonthebeach.com

It was a special trip and I wanted the best - the "Luxury Beachfront Villa" as advertised on the website. I paid top dollar too, but it had everuthing I wanted as I narrowed down my search (room on the sand, 2 pools, gay friendly, nice beach, kitchen in villa).

At check-in I provided my confirmation email as "stressed" in the document I received after booking my room several months earlier. The lady at the desk goes, "ok follow me ... your room is just up the stairs". I go, "thats weird. I have the luxury beachfront villa room, its suppose to be on the sand." She says," Oh we told the reseller you booked through that room wasn't available". I say, I booked directly through your website (appearantly not, they must of made a contract with a reseller and now don't like paying the commision).

To make a long story short, I went through the roof and got the room I paid for in advance 3 months earily.

The whole experience put such a damper on my stay because I expected them to tell me every morning that we would have to move. The poor women we displaced (becuase they double booked the room) checked in several days later and appearantly settled for a free massage and the lesser room than they paid for (they booked directly through the owner whom they met on a gay cruise they mentioned to me).

The more expensive rooms are worth the money but there are only 2 of them. I loved the room and the hotel - it was what I painstackingly reseached and paid for in advance. How can you take a chance though that these owners can do what they want at your vacations' expense The management couldn't of been any less caring of what they did to me, my guest and my hard earned vacation. I heard similar complaints while there too.

Mixed emotions - I might go back if they send me a certified letter signed my the owner that I have the room I paid for next time, they put me in something better at another hotel if something happens out of there control (I won't settle for a massage to make it all better - not at those prices).

Feel free to email me at bankerbuddy@hotmail.com

  • This TripAdvisor Member:
    • Liked — The quiet beach
    • Disliked — Management
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bankerbuddy's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: February 25, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Pet owners, Tourists
I do not recommend this hotel for:
Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $113 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Not what I expected.....Poor Location and Service”

Sand Castle on the Beach Hotel

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1 of 5 stars
Missouri
Jan 13, 2008
2/4 found this review helpful

The Sandcastle on the Beach was not what I expected, especially for what I paid. The location was near several housing projects on a rough part of the island , Frederiksted. The noise from the music went all night and the management could not move us to a different room. The hotel did not provide shampoo so bring your own! The hotel was advertised as an island oasis, but my partner and I did not enjoy the stay. I am usually very easy going, but the mattresses were very worn out and the hotel left a lot to be desired. The staff was not overtly friendly.

You will definitely need a car.

  • This TripAdvisor Member:
    • Disliked — Mattresses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shoupdog's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: January 13, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Pet owners, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $113 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Not what we expected, but still wonderful”

Sand Castle on the Beach Hotel

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4 of 5 stars
Des Moines
Jan 11, 2008
5/5 found this review helpful

This was our very first trip together and we booked very last minute, so trying to find a warm, affordable destination in December was tough. SCOTB was available, in our price range, and offered what we wanted... beach and bed. Had read TripAdvisor first, I may not have booked, given that this resort tends to cater to the GL crown and I would have worried that we would feel out of place. I'm SO GLAD I didn't know! SCOTB was delightful in its simplicity, and we had nothing to fear about being a straight couple there & feeling out of place. The staff & guests were so friendly, I particularly enjoyed chatting with the gentleman who said he'd been coming every winter for the last 10 years... It speaks volumes for a resort to have such loyalty.

BEACH: Yep, it's small, and I had a real obsessive compulsive desire to take a rake to it, but it was private & quiet and uncrowded. They had snorkle equipment for rent & we loved doing that. We took home an entire suitcase full of shells!

(To save a little money, we bought Cruzan rum from KMart ($5.99) and a variety of juices & snacks & stuff and brought it to the beach every day along with the cooler they provided full of ice. No need to run up to the bar, we had our cocktails right there! Also, you can bring 5 bottles of the stuff home per adult, so talk about cheap gifts for your friends!!!)

ROOM: Our room was across the street, so we had no view, but we did have a large 2-room, 2 bathroom suite with a full kitchen. It was simple (think Motel 6) and the mattress was a little worn, but the sheets were clean, as was the entire room, every day, no matter how much sand we managed to track in. PATRICIA, our housekeeper, was a saint. (Also the advantage to being across the street is that it has its own pool. One day we skipped the beach & stayed outside our room. We had the pool to ourselves & enjoyed the privacy of an afternoon's solitude.)

FOOD: The restaurant is pricey, but I so enjoyed the steak that ROBERTO prepared for me. I also enjoyed having Carribean lobster for the first time - didn't like it as much as melt in your mouth Maine, but it was tasty. And unlike a previous poster, I never had issues with service. If you dine there, ask for PAM or PAT or RITA. They will not only take good care of you, they're quite funny too. There was a restaurant in town we tried called BLUE MOON - also nice, if you want a good meal & a change of venue.

RENT A CAR!!! Christiansted is 20 minutes by car & it is quite fun & challenging to drive on the opposite side of the road. There are great shops & restaurants there. It's an easy drive & nice to have the ability to take off & go there when you please.

CHRISTIANSTED: Parking is a nightmare, so just be patient & you'll find a spot eventually. Take your time shopping for the St Croix Hook bracelets. Everyone has them.

I highly recommend visiting JEWELWEED on King Street. Anita is very cool & has a lovely little shop full of unique designs and Lou is the reigning Mrs. USVI :-) Honestly, if you're going to shop for jewelry, I hope you will look at the smaller shops where the stuff is made on site. We bought a gorgeous moonstone pendant from them & Anita took the time to shorten the necklace to just the right length for me right there and then.

PURPLE PAPAYA has all the trinkets & stuff - ask for Maria, she can help with anything. They have cheap bathing suits, books with rum recipes so you can add that along with the bottles you bring home to make a nice gift, and pretty much whatever other stuff you want. (Oh, and there's a guy who sells knock off purses right in front of their shop that are actually pretty nice.)

LUNCHERIA - Seriously good Mexican food. Lenny is fabulous & he pours generous drinks. They are one of the few places open all day.

RUM RUNNERS - you gotta go there just for the view and maybe to feed the resident crabs. I was NOT real fond of the food, the service was average, and the drinks were expensive.

Will we go back? Absolutely. I think we'll get married there next year. We already asked Pam if she'd get ordained from one of those internet places by then so she can perform the wedding at dinner sometime between our salad and steak. I figure we could save on an officiant's fee by just giving her a reeeeeealllly nice tip :-)

  • This TripAdvisor Member:
    • Liked — Friendly staff, great beach location, relaxing, quiet, low key
    • Disliked — seriously, it's time to buy new mattresses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kit10's Summary
Date of Stay: December 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: December 22, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $113 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Sand Castle on the Beach Hotel

( 7-11 of 37 )
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Sand Castle on the Beach Hotel Address

127 Smithfield | Frederiksted Beach, Frederiksted 00841, St. Croix