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“Not the relaxing vacation we wanted !” 2 of 5 stars
Review of Chenay Bay Beach Resort

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Chenay Bay Beach Resort
3.0 of 5 Resort   |   East End Rd, Route 82, Christiansted 00824, St. Croix   |  
Hotel amenities
Ranked #9 of 16 hotels in Christiansted
Columbus, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
“Not the relaxing vacation we wanted !”
2 of 5 stars Reviewed August 2, 2013

The property is very nice with a great view. The problem is with the people who work there and the locals that go to the bar and pool.
The problems (or should I say attitude) started at check in. The young lady at the desk seemed to be inconvenienced by our arrival and her “I really don’t want to do this attitude” was very apparent. We had reservations and arrived about an hour early for check in, we spent the hour walking the beach and looking around, THREE hours later we were given the key to our room. The room was fine and well cleaned.
Later that night at the bar some locals where having some drinks (Not a problem), but the language coming out of them was! I am a retired Sailor so language is not usually an issue with me, but when literally every 2nd or 3rd word is F%#K. Well I did ask the individual making most of the comments to please watch his language, let’s just say it got to the point that my wife and myself decided it was better to leave the bar than chance an altercation. This actually happened on two separate occasions, we finally stopped going.
The Pool, yes it is hot in St Croix, and yes kids love pools, but if locals are going to bring their children to the pool at least stop them from splashing and annoying the guests. (Why did I spend the money to go to a resort ??)
We actually left this place (eating the cost) and moved to a different hotel.
Overall, the stay in St. Croix was great as long as we left the resort, I will never stay at this place again. If you are planning on a trip to St. Croix try Sand Castle on the Beach Hotel.

Room Tip: DON'T even bother to stay here
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  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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307 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Danish first
  • English first
  • Italian first
  • Any
English first
East Greenville, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 30, 2013

very relaxing. restaurant only serving lunch and dinner as off season little disappointing to find out upon arrival. but quick trip to store and was ok. beach is nice some good snorkeling. turtle come in late in the afternoon. overall good value for the money

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte Amalie, null, United States
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 28, 2013 via mobile

Chenay is perfect if you want to chill and relax. The bartender is also the server and she is very pleasant and friendly! The cottages are charming and private and the fridge/freezer and kitchenette are a nice money-sawr :). A great place for peace and quiet!!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Romeo, Michigan, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 27, 2013

I stayed at Chenay Bay the last week of June with my family. Everything about Chenay was perfect to us. We loved the rolling paved walkways that were throughout the resort. All the plants, trees, beachfront and terrain are picture perfect on the resorts rolling acres. St Croix and Chenay Bay is so beautiful, you never want your vacation to end. We were perfectly happy hanging around the resort all day swimming in the ocean off the restaurant/ bar and swimming pool. There is a beautiful reef 20 feet out with colorful fish and coral. As well, as a sea turtle among many other exotic forms of sea life and a view that is breath taking. The staff and service at Chenay Bay are so helpful and kind. If you have a question about anything from what to do or see while staying on St. Croix they are very knowledgeable and helpful. The bartender, Alden was very friendly and was so great to my family as with all the guests we noticed. He has an outgoing personality that made our stay extra great considering he helped us throughout our stay with everything from places to visit to just great service! The rooms are very nice and the kitchenettes were so great to have. We were able to save alot of money by buying groceries. It is also very safe. There are a few areas on the island that are not the safest but at Chenay Bay we never had to worry. If you have a family and children I highly recommend staying at Chenay Bay and visiting the surreal island of St. Croix!!

Room Tip: We stayed in a cottage close to front desk. It was very nice and clean. Cottage #28
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dublin, Georgia
Top Contributor
95 reviews 95 reviews
19 hotel reviews
Reviews in 43 cities Reviews in 43 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 24, 2013

Nice, laid back setup. Friendly staff. Quiet location on the beach. The restaurant is good and the bar can be busy ! Although any place on the islands can be unsafe, Chenay does a good job of keeping an eye on cabins, vehicles, and guests. Additional quality restaurants are nearby. Rates are within seasonal swings. Plenty of parking at the property entrance. Large onsite laundry room. I am renting 3 cottages now and am very pleased, as is my crew.

Room Tip: Most cottages are located with a great view and easy access.
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed July 15, 2013

I spent a week in July with my two grand daughters (3 and 7) at Chenay Bay and had a great time. The individual cabins are great for children- there is a working kitchen and refrigerator. The property is set right on the beach which has calm water for little swimmers. It was the off season, so the restaurant wasn't extremely busy, but we were able to get what we needed. The pool is on a hill overlooking the bay and is very well kept up. The employees were very helpful and gracious. Thanks for spoiling my girls, Angelique! The reviews I read before going shared concerns about a few things- the towels are not the newest and the beds are a bit hard, but these things were not a problem for us at all, because of all the positive aspects. The rooms and bathrooms are a bit small, but we spent very little time there, so that wasn't a problem either. It is about 3 miles outside of town, so a rental car is necessary to get around the island. The only annoyance was that the tv got only one channel. i asked them to fix that, they said they did, but it never changed. We spent our time exploring, instead of tv watching, which is just fine with me.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san francisco
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 12, 2013

my sister and i stayed here on a RCI timeshare exchange in june 2013. i was a little wary after reading reviews, but honestly, i can't see what all the fuss was about! i am a disabled traveler, so my planning can be very intense. i knew this was NOT an accessible place, and was prepared to adapt as i needed to. turns out, i needed to do very little! they upgraded us upon arrival from a studio to a one bedroom, thinking this would accomodate me better. ( it did) we were near the pool, had a view of the ocean, and a lovely room with an outside shower as well as a regular inside the bathroom shower. since there were stairs, i could not take my mobility scooter into the room as is my usual, to recharge at night. they graciously made arrangements for my sister to leave it each night under the shelter of the restaurant in case of rain, and plugged in. as the week wore on, and taking it in and out of the car in order to re-charge it got old ( it weighs 170 pounds), they not only allowed us dispensation to park next to our room ( you must park in a central lot and walk to your cottage), they supplied a 25 ft outdoor extension cord so we could park it next to us and run the cord into the car to shelter and recharge at night! thank you so much!!!! debbie, the manager did all she could to accomodate my needs. shermine at the desk upgraded us. the view was amazing, the snorkeling good, the beach beautiful. the room was great, no complaints. each time we had any small issue, they responded immediately, instead of "island time". angelique the bartender was great! food at the cafe was good, altho the mosquitos and noseeums definitely won!!! but they handed out cans of " OFF" as requested. maybe some citronella candles might help? the staff was all great and very helpful. it's only about a 10 minute drive to christiansted ( as long as you don't miss the first right!!) as an added unexpected bonus, on sunday night, our 2nd night, a very good blues/jazz ( my fave music) band played live in the restaurant. hope they come back!! didn't even have to leave the property for my favorite music. it was excellent! would recommend this place, and go back! everyone on staff ( sorry if i can't remember your names!) was very helpful and addressed whatever help i needed. try a "cruzan confusion" at the bar. go angelique!! and the bed was the most comfortable of a 3 1/2 week vacation!

Room Tip: we were in cottage 8. nice location, view, air conditioning in the bedroom worked intermittenty, b...
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Chenay Bay Beach Resort

Address: East End Rd, Route 82, Christiansted 00824, St. Croix
Location: Caribbean > U.S. Virgin Islands > St. Croix > Christiansted
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Christiansted
#4 Top resorts Hotel in Christiansted
#8 On the Beach Hotel in Christiansted
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chenay Bay Beach Resort 3*
Official Description (provided by the hotel):
Nestled on a hillside overlooking the Caribbean Sea Chenay Bay Beach Resort is only 3 miles from Christiansted. Guests revel in the privacy of their West Indian style cottages with kitchenettes and front porch. Amenities include an outdoor infinity edged pool, hot tub, tennis courts, and direct beach access. Savor the flavors of the Caribbean, enjoy tropical drinks at Mahi’s beachfront restaurant, and bar at Chenay Bay Beach Resort. ... more   less 
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Also Known As:
Chenay Bay Beach Hotel Christiansted
Chenay Bay Beach Resort St. Croix/Christiansted, U.S. Virgin Islands

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