This resort lived up to and surpassed all my expectations. We were greeted at the front desk by Pat who was very quick to get us to the lounge to relax with a drink while our bags were whisked away to our room. When we got to our room we were greeted by a beautiful room with sliding doors that lead right to the ocean. The view was incredible. We ate almost every meal at the Palms restaurant and found out they have an award winning chef on site. Well it was proven in the food which was always wonderful. We could not have been happier with the resort and the service. When we needed something all we had to do was ask. We met the owner (Chuck) our first morning having coffee and he is wonderful. He gave us snorkeling lessons in the pool and then took us snorkeling for quite some time. He even offered to take pictures and give them to us on a CD. Do not hesitate to choose this family friendly, warm and inviting resort. You will not be disappointed.