We stayed at Hotel on the Cay (pronounced "key") from July 14-21. We stayed in room 218. It was facing Christiansted and our balcony looked out over the waterfall. As stated before, the rooms are dated, but clean. While we were there, there was work being done on 8-10 rooms. The bathrooms had been gutted from top to bottom. We were told that remodeling on the rest of the rooms were to follow. After walking around the grounds, the first thing my husband and I both commented on was the potential this piece of property had!
As far as our stay, it was wonderful! Our room was big, the bathroom had a great shower, and the kitchenette was a lifesaver. The beach was perfect with very few people on it each day. It was very clean as well. Every morning we enjoyed our boatride (never did we have to wait more than 5 minutes) over to the mainland where we would get coffee with Mark at the Avacodo Pit or venture into town to Namaste for bagels and coffee. At night we really enjoyed the BrewPub where they had some of the best fresh salsa! They have nightly drink specials and you can't miss the crab races! Get there early for a seat! If you want lobster and don't want to take a cab to get it, go to Angry Nates! We ate there twice having lobster each time. We also ate pizza at the Courtyard. It was good, but not great!
We took two excursions during the week. The first one was with Sweeny's Safari Tours. It was a great tour of the island and I would recommend it. We also took a full day tour with Big Beard's out to Buck Island. Even though it was a overcast day and some rain did fall, it was a great day.
There were really only two drawbacks during our stay and they were minor. The first was that there was no coffee in our room for the coffee maker. I had read on Trip Advisor that you had to ask for it at the front desk. When my husband went down to ask for it, they told him that since we were with RCI, they did not provide coffee for us. The other negative is that our room was cleaned only once. After a couple of days of tracking sand in, my husband went to the office and asked for a broom and swept the floor himself. On Wednesday the maid finally made up our room and we didn't see her again! Again, is minor, but it would have been nice!
Overall, we had a great stay at Hotel on the Cay and look forward to going back again.

While it is true that most of the rooms are a bit dated, the hotel is in the process of renovations. However, given the small amount of time that we actually spent in the room, the accommodations were sufficient. The staff was very friendly and helpful, the water taxi was always less than a 3 minute wait, and the private beach was fantastic. We never tired of seeing the sea and beach life all around us constantly. There was never a concern letting my two teenage kids wander between the beach and the room on their own. I also really liked the arrangement that the hotel has with Rudi's taxi service. It was nice knowing that wherever we needed to go, Rudi or Islyn were always there to take us.

We read the previous reviews and decided to take a chance on this hotel. We were pleased with the location and although going through some needed renovation, found our stay there to be very pleasant. The staff was always friendly and helpful! The beach very clean and had lovely views of the town and the Caribbean! Snorkeling was great, too. The ferry was easy and we never had to wait more than a few minutes at most to be picked up. If you want something fancy, look elsewhere, but if you want a great location and your own little beach, try this out! No one really goes here to stay in their room much, anyway, do they?!

I have been to this hotel oh, about 25 times. I was an owner there and found the conditions of ownership rediculous and actually gave it away to be done with the head aches and drama...boy was there drama ALL the time!
We have stayed at some of the most wonderful hotels in the world but this little island offers something special in very non elegant way. If you want a quiet vacation with the best beach, wonderful staff - say Hello to Sara at the front desk as she is a GEM! We miss the hotel and recommend it for people to go and visit but the ownership part I would never ever do EVER again. Things are different in the Carribean, that is for sure. As for all the reviews about the beach bar, I have found it to be wonderful with good food and excellent drinks served by Sandra! (Nothing fancy once again) Ask for her by name as she too makes the island adventure special. The rooms are nothing special and yes some of towels are worn thin and the air conditions makes some noise but my goodness, sit in the beach chair, smell the ocean breeze and enjoy a taste of nature at it's best! We will go back to see all of our friends some day. That's what you make there....friends in a beautiful location!