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“Breathtaking!!!” 4 of 5 stars
Review of Divi Carina Bay All Inclusive Beach Resort

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Divi Carina Bay All Inclusive Beach Resort
3.5 of 5 Resort (All-Inclusive)   |   5025 Turner Hole, Christiansted 00820, St. Croix   |  
Hotel amenities
Ranked #5 of 16 hotels in Christiansted
1 review
5 helpful votes 5 helpful votes
“Breathtaking!!!”
4 of 5 stars Reviewed June 8, 2014 via mobile

My husband, brother in law, and in laws stayed at divi for 7 nights at the end of May and it just wasn't long enough! We booked our stay here a year in advance. We got great deals on flights. I read reviews on this resort and they were very mixed. But it was well worth it! Me and my husband are laid back so them being on island time was not a problem for us. The staff was amazing! We took the hotel shuttle to Christiansted which I highly recommend. It's 12 bucks a person which is way cheaper than a cab and they have wonderful shops there. Everyone talked about buck island was beautiful which we didn't do. We did kiak and snorkel at Divi and it's awesome! We did meet some locals and they drove us around the island which was so much fun and we felt so safe. These people at divi make u feel like family! EC the sweetest lady ever we did karaoke together. The bartenders Scott and Chris are amazing!!! Kourtney at the front desk is so nice! The cooks r spectacular as well! Go to the morning meeting they tell u where everything is on the resort. We went to the casino at night the foods wonderful there too! East end pizza is a must it's the best pizza I have ever had! Put put was so much fun we played at night. The fire dancers were so cool I have never see that before. Our room got fresh towels and sheets changed everyday which I loved! All inclusive is the way to go!!! Oh and one more thing in May is this off season so it's not so crowded! That's a plus! All in all this place was fun, relaxing, and breathtaking! Will return! Much love form Alabama!!!

  • Stayed May 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EC G, Manager on Duty at Divi Carina Bay All Inclusive Beach Resort, responded to this review, 4 weeks ago
Thank you for sharing such a wonderful review of your vacation at Divi Carina Bay. It was our pleasure to share what makes this island so endearing to us. It is not every day that you meet such a tight knit family. I'm sure that your review will bring smiles to many faces around property.

Thanks again for sharing!

Sincerely,
Ycianda "E.C." Granville
Manager on Duty
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Highland, IN
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 5, 2014

We just returned from our vacation today. This resort was everything we were looking for in resort for our relaxing vacation. Our goal was to simply relax and do not much at all. There weren't very many guests on the property throughout our 7 night stay which was nice in terms of not having to wait long for, well, anything really. It was quite and relaxing. 98% of the staff were friendly and accommodating. The resort was very much on "island time" which means there is not much rush for anything. We found that to not be a problem at all because we were there to be on vacation, not in a rush at all. When you just sit back and relax and enjoy your surroundings there, everything will come to you. This resort is perfect for those who are looking to relax day by day with no real strict itinerary. The staff at Divi are very accommodating so ask as many questions as you need. Take advantage of their knowledge about the resort and Christensted. There is a lot to do if you want to partake and there is a lot of relaxing to do as well. We did a little of both and loved the property as well as the staff.

Room Tip: Attend the orientation, our room 271 was perfect, call before attending breakfast/lunch area served...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EC G, Manager on Duty at Divi Carina Bay All Inclusive Beach Resort, responded to this review, 4 weeks ago
Thank you for sharing a review of your stay with us. We are happy to read that you thoroughly enjoyed our Crucian Hospitality. It's not every day that we meet someone with as much passion for learning about the culture and history of the island as we do. It was our pleasure to share these things with you.

Thanks again for sharing!

Sincerely,
Ycianda "E.C." Granville
Manager on Duty
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mt Vernon, Illinois
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 4, 2014

Deborah at Beach Bum Vacations booked this trip for me and it was a stress free and amazing way to go. Usually I am a control freak about these things but I am so glad I let someone else do it (and at no extra cost to me--even got some extra perks!) I found the resort to be more than adequate. It isn't five star but we are low maintenance and easy going. My boyfriend and I were very relaxed and we talked to the staff a lot. The culture is different and some may take their reserved and relaxed demeanor as rudeness or laziness. This is not true at all. Strike up a conversation and they remember you fondly from then on. Also, if you need something just simply ask. Shenique and everyone else at the front desk will even make your dinner reservation if you are out for the day on an excursion. The manager EC will always help you in any way she can. Edmond at the towel desk always has a smile for you. Scott was a great bartender (even though he called my Bud Light "water in a can"). Sharkesha, Maurice, Elizabeth and the rest of our servers took great care of us. (Tip even though it is all-inclusive--they all have to split the 18%) The food was great for all inclusive. Theme nights were fun. The beach does have turtle grass but this didn't bother us. We went out past it and snorkeled the shallow reef. Amazing! We saw rays, turtles, barracudas, lion fish, and many colorful tropical fish. We laid in lounge chairs on the beach quite a bit. The first couple days we were there a wedding party dominated the pool area and were VERY loud. We were in a premium room in the new building at the other end though so we pretty much had the beach and turquoise water to ourselves. We shopped in town one day and went on a half day to Buck Island (the beach is a MUST SEE!) We also rented jet skis from Michelle at St Croix Watersports and she was the best!
If you are looking for endless luxury and pampering, this is not for you. However, if you are looking for good value and relaxation, you should try Divi. The problem seems to be that the owners put no money into this resort like they may Aruba. St Croix is beautiful and a great vacation though!

  • Stayed May 2014
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EC G, Manager on Duty at Divi Carina Bay All Inclusive Beach Resort, responded to this review, 4 weeks ago
Thank you for sharing such glowing remarks about your stay. We are pleased to read that you and your family took away DIVIne memories of our resort. We strive to make each vacation a memorable one filled with more one on one attention and it seems like we hit the nail on the head with you guys.

Thanks again for sharing! It was a pleasure spending time with you.

Sincerely,
Ycianda "E.C." Granville
Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 2, 2014

This resort was unique in that it is a small property so the crowd wasn't there which was great since it was our anniversary. I did expect a little more than what we received....the food themes were good but the flavor of the food left something to be desired. The food at the casino was better and if you didn't do the all-inclusive at the resort, the cost was ridiculous. The rooms were just okay, the beds/sheets and towels should be replaced and the bathrooms really need to be updated. We booked a premium room but we downgraded to a deluxe room because the walk from the premium room was just too far from anything and they only had one (need to be replaced) cart to transport you to and from the room if you "really" needed it. All and all the resort was fine but I don't think we'll return even though the staff was fabulous. Such a shame since it was our first time to St. Croix.

Room Tip: Don't waste your money on a premium room, the deluxe room is a better value but the only elevato...
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  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EC G, Manager on Duty at Divi Carina Bay All Inclusive Beach Resort, responded to this review, 4 weeks ago
Thank you for sharing a review of your stay with us. We are sorry to hear that you were not completely satisfied with your trip but are happy that you enjoyed the hospitality of our staff. We do our best to accommodate requests which seemed to be the key to your stay. . As a resort dedicated to providing excellent service, we try to make sure everything goes as smooth as possible. When things fail to meet your expectations, it is important that you bring the matter to our attention as soon as possible so that it may be resolved during your stay.

All in all, we are pleased that you were able to take away fond memories of the island and our hospitality. Thanks again for sharing.

Sincerely,
Ycianda "E.C." Granville
Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roseau, Dominica
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 1, 2014 via mobile

Althea at the Front Desk puts everyone at ease from Check In, she is awesome... The Front Desk Manager ensures that all of her guests are having an enjoyable time.

The location of the property gives one the opportunity to relax, unwind and even have a little fun in the casino.

Stayed May 2014, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EC G, Manager on Duty at Divi Carina Bay All Inclusive Beach Resort, responded to this review, 4 weeks ago
Thank you for sharing a review of your time spent with us. We are happy to hear that you enjoyed the hospitality of our staff. It's always nice to hear when you are doing things right and it sure seems that your vacation went according to plan.

Thanks again for sharing!

Sincerely,
Ycianda "E.C." Granville
Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 31, 2014

We are Divi owners in both Aruba and Bonaire. We have also visited the St. Maarten property. I've been satisfied with all my Divi experiences until this one. (Yes, the Bonaire property needs updates, but it is Bonaire.) Honestly, I was expecting better in St. Croix.

The property is located a long way from anything. This would be okay if the place had a nice beach or something to keep you occupied.

Checking in was easy and quick. The front desk staff was amazing the entire time.

We were in a 1 bedroom Villa across the road from the main property. The room was functional with a cold AC. All timeshares we have visited do basic trash and towel service daily. Not Divi Carina Bay. I believe we received trash and towel service 3 days out of 7. The unit had an ant problem (and apparently a rodent problem evidenced by the sticky traps located throughout the unit.) The kitchen was tiny, but functional. It appeared to have newer pots and pans with a full stove, toaster, microwave, and blender. This was probably the most stocked kitchen in any timeshare I've visited. The bedroom had a very comfortable bed. The bathroom was large, but the black mold overran the place. It took forever to get hot water. When you did get towels, they were dingy and stained. The living area was very comfortable sans the very stained sofa pillows. The balcony overlooked the main property. You had an ocean view but no beach view. The doors to the balcony were rotting. The tile was popping up. We didn't spend much time on the balcony.

We visited 2 restaurants at Divi. (Since we do the timeshare thing, we didn't do the all inclusive.) The main grill had a nice, but pricey, breakfast buffet. I was impressed. East End Pizza is located on the property. It was very reasonably priced and delicious pizza. I'd eat at both restaurants again.

The beach wasn't the best. Seaweed littered it. This isn't Divi's fault. If you got about 15 feet from the beach it clears up. It appears to be seagrass for awhile. We did some snorkeling and saw a huge manta ray.

Overall, if you are looking for a place to rest your head and not much else, you will probably be okay. If cleanliness and maintenance issues bother you, you may need to find another place. We have visited many islands in the Caribbean. Accommodations can be hit and miss. Generally, something special (beach, location, etc.) make up for the short comings. This didn't happen at Divi Carina Bay. However, St. Croix is the most friendly island we have visited. I'll be back. I'll begrudgingly stay at Divi Carina Bay if it is the only option. We don't spend a lot of time in our room so as long as the AC works I'm generally amendable to another stay.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EC G, Manager on Duty at Divi Carina Bay All Inclusive Beach Resort, responded to this review, 4 weeks ago
Thank you for sharing a review of your stay. We are sorry to hear that your trip did not meet your expectations but happy that you found comfort in what we provided. As a resort dedicated to providing excellent service, we try to make sure everything goes as smooth as possible. When things fail to meet your expectations, it is important that you bring the matter to our attention as soon as possible so that it may be resolved during your stay.

All in all, we are pleased that you were able to take away fond memories of the island and our hospitality. Thanks again for sharing.

Sincerely,
Ycianda "E.C." Granville
Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 25, 2014

Just came back from a great vacation to St. Croix. All in all, the resort itself was okay, it had the necessities, but nothing more. It is a little run down. My boyfriend and I were looking for a relaxing get-a-way and we got it! Didn't expect a 5 star resort, but it was just enough. Rooms were clean, service was relatively good, and the accommodations overall were good. Not too much to do around the island, some tours and the usual snorkeling trips. The best part of the resort was the food. It was the best I have ever had a resort! Each night there was a new themed food night! Over all a great vacation, nothing fancy!

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EC G, Manager on Duty at Divi Carina Bay All Inclusive Beach Resort, responded to this review, June 9, 2014
Thank you for sharing a review of your stay with us. We are pleased to hear that you were able to find the rest and relaxation you were looking for. We continually strive to provide a comfortable and friendly service. It's seems like we achieved this with your trip.

Thanks again for sharing!

Ycianda "E.C." Granville
Manager on Duty
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Divi Carina Bay All Inclusive Beach Resort

Address: 5025 Turner Hole, Christiansted 00820, St. Croix
Location: Caribbean > U.S. Virgin Islands > St. Croix > Christiansted
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Christiansted
#5 On the Beach Hotel in Christiansted
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Divi Carina Bay All Inclusive Beach Resort 3.5*
Official Description (provided by the hotel):
Experience St Croix's only All Inclusive! The Divi Carina Bay All Inclusive Beach Resort and Casino is a lively retreat nestled on a secluded shore in the beautiful island of St. Croix. Modern beachfront guestrooms, poolside dining, hammocks by the shore, live entertainment; your home for Family, Food and Fun …- it’s All Included! ... more   less 
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Also Known As:
Divi Carina Bay All Inclusive Beach Hotel Christiansted
Divi Carina Bay Hotel
Divi Carina Bay All Inclusive Beach Resort St. Croix/Christiansted, U.S. Virgin Islands

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