The Divi Carina Bay is definetly not up to the Divi standards of Aruba or St Martin.There isn't much good to say about this resort.There were about 17 people staying at this resort of over 200 rooms.Most of the staff were not friendly .No elevator and we had to drag our bags to the third floor-didn't see any bellman.All rooms did have a nice view of the water.It was clean but lacking in amenities-shampoo and soap were all there was in the bathroom and the water pressure in the shower was poor.We paid $150.00 per person per night for the all-inclusive-so not worth it.The food was not great..Breakfast was pretty much the same every day but you could definitely find something to eat.Abel was the only smiling face we saw there in the morning.Lunch was at the Dockside-sandwiches and a special every day,the pizza place opened at 6pm and was only opened Thursday through Sunday.Dinner was the worst-the steak was not like our New York Sirloin-very chewy,not much flavor.The roc dinner was cook it yourself-750 degree rock your table and you choose what you want to cook-beef,chicken,pork,or fish.My fish stuck to rock and in flipping it,I left most of it there.The lighting was pretty dark and you couldn't tell whether your chicken or pork were done-scary. The desserts were few and nothing special-the red velvet cake was offered a lot.Dinner at the Dockside on most nights were buffet -you ate on the same tables and patio chairs that you sat in during the day with your suntan lotion and sweat.My arms were stuck to the tacky chairs at dinner-no tablecloths-no ambiance at all.The bars opened sometimes as early as 10a.m. but were closing down by 9:30,and always by 10p.m..
The Casino was opened late and you could get a sandwich or drink there and we never saw a shuttle taking people up the hill to get there,so we walked.Most of the activities that were listed on your sheet in your package were not available.There were not enough bodies to play volleyball,bocce,horseshoes,or shuffleboard.The sand castle build off didn't happen,nor did the hole in one contest.Yoga on the beach was $10.00 and the hiking was $15.00.They advertised for a spa-but it was closed.They offered to call someone if you wanted a treatment.If it weren't for the 3 couples we met at the Divi and the sunshine every day, we would have been bored to death.This was one of the worst vacations ever and definitely not the cheapest.
Try to request one without ants or little bugs in your room.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for sharing your thoughts on your stay with us. We are sorry to hear that you did not find anything to be pleasurable about your stay. So many reviews point out how fantastic our staff, food and accommodations are. Some even mention staff by name and appreciated the slower pace of the slow season because they felt like they had the beach to themselves. We wished you would have notified management about your concerns so that they could have been corrected as soon as possible. As a resort dedicated to providing superior customer service we are continually striving to best serve our customers.
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As with any other All Inclusive destinations, you will find that some things are not included. However, these do not limit you from other things that are included such as playing miniature golf, life size chess, or the nightly entertainment. Most other activities are group activities which sometimes we don’t get enough participants in order to start the game. Additionally, all activities are based on if the weather allows for the activity to take place for example if it’s too wavy we would not do the snorkeling tour. Request to the Front Desk would have solved the matter of getting someone to give you a ride to or from the Casino.
Again, we are sorry to hear that you were so displeased with your stay.
Ycianda "E.C." Granville
Manager on Duty
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.