When me and my wife arrived on our first night we were disappointed and a little scared we'd made a bad decision on our honeymoon destination. The beach was grainy and harsh and the ocean had a lot of weeds on the shoreline. Swimming wasn't ideal, so we just kind of laid out. The only good thing was the view of Christiansted.
The neighborhood around the hotel was dilapidated, but we felt safe most of the time. There was some project housing across the street, but security was good.
But it didn't fit the pictures of St. Croix we had envisioned.
Thank goodness we got a rental car and got out of the hotel. St. Croix was wonderful once we moved out of out little corner of the island. The people were interesting and fun, the beaches were white and beautiful and the ocean was gorgeous on the easternmost and westernmost parts of the island.
The room itself was OK, but we had a hard time staying cool. There was one or two cockroaches, but we probably let those in. The room was pretty clean. The beds were so-so. There was a lot of hidden fees on A/C usage. We weren't charged anything (at least not yet), but we found a list of fees in the welcome guide buried under some brochures that we could have been charged. I think any and all fees should be upfront before you even book the room. I'd hate for a fee to hit my account when I'm not expecting one. Especially when there's no indication of how much you could be charged.
That said, it was cheaper than other hotels nearby — but you kind of got what you paid for. Eventually, we just starting spending most of our time away from the hotel and coming in only to sleep at nights. Which means you have to get a rental car to enjoy yourself. We used Avis and spent about $450 for the 14 days we were there. Not too bad, but it might be better to go with a more expensive hotel and save by not having a car.
The staff was OK too. Some were very friendly, others had an attitude with me for no reason. A maid knocked on our door to clean. I politely said we'd get out of her way as soon as possible and she rolled her eyes and left. Not sure what that was about. Another maid was quite friendly. Front desk staff was also hit or miss. Some seemed like a simple question was annoying. I asked for a taxi and the front desk man just stared at me for awhile like I'd said something offensive. But others were professional and friendly — even if they didn't have an answer they would tell me where I could get more information.
Would I visit St. Croix again? In a heartbeat. Would I stay at this hotel again? Maybe. But it might be worth paying more for something better on a different part of the island — closer to the east side or towards Frederiksted.