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“Theater on the Beach unit at Sugar Beach was Fantastic” 5 of 5 stars
Review of Sugar Beach Resort

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Sugar Beach Resort
3.0 of 5 Hotel   |   3245 Estate Golden Rock, Christiansted 00820, St. Croix   |  
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Family Adventure Package
Ranked #3 of 16 hotels in Christiansted
MINNESOTA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Theater on the Beach unit at Sugar Beach was Fantastic”
5 of 5 stars Reviewed December 30, 2012

We were there Thanksgiving week 2012. It was very quiet and we nearly had the beach and pool to ourselves most days. The views are spectacular. The unit has everything you need, even the little things like aluminum foil, saran wrap, or laundry detergent, when you only need alittle bit. My husband loved watching football on the big screen TV. The employees at the condo are all very friendly. We really enjoyed our stay at Theater on the Beach and hope to be back again sometime soon. We enjoyed golfing especially at Carambola golf course and seeing the huge iguana and our snorkel trip to Buck Island. It was very close to be able to run into town for shopping or eating at the Waterfront restaurants.

Room Tip: My husband loved the big TV for watching football at the unit, Theater on the Beach, and we loved th...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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127 people have reviewed this hotel

Traveler rating
    78
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Any
English first
Fort Lauderdale, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 4, 2012

We enjoyed our stay at Sugar Beach finding the friendliness of the staff, amenities and not to mention the most incredible beach experience. I found the rates to be more competitive than other area resorts making this an even greater value. While some state the decor is a little outdated, we didn't spend that much time in our unit to really have it effect our impression. Given the overall value of our experience i would definitely come back again, hopefully soon.

Room Tip: Be flexible. If you really are not comfortable with the room you booked there are always upgrades a...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBohmann, Public Relations Manager at Sugar Beach Resort, responded to this review, December 6, 2012
Thank you for visiting St Croix, and for choosing Sugar Beach. We are so pleased to hear that you had such a pleasant vacation and I will share your kind feedback with our team. We look forward to welcoming you back again soon.
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Fairhope, Alabama
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 9, 2012

Spent 3 nights mid week at Sugar Beach Condos. The beach was great and easily accessible. That was the high point of our stay. It was centrally located to eateries and nightlife. The downside was that the condos were dreadfully outdated and mediocre. Bugs were plentiful and bothersome when trying to sleep. I hope we didn't bring bedbugs back with us. It was reasonably priced, so I guess you get what you pay for.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, North Carolina
Top Contributor
54 reviews 54 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed August 8, 2012

We stayed at Sugar Beach Resort for four day end of July/Aug 2012. The people here were outstanding, very, very, nice! However, the condos were very outdated, the floors were dirty and bugs galore inside the condo and on the patio. I even checked the beds before using, but at night, I woke up several times kicking bugs off the end of the bed, omg. The glass top tables from the 1970's were not acceptable since we had a toddler in there. It smelled musty and the a/c which they advised not using all the time b/c it breaks down was extremely LOUD when on. They supply WD 30 to spray on the window cranks since they were all corroded from the salt air. The ocean was outside our patio, but you couldn't use it b/c the seawood/turtle grass was so thick you couldn't wade in it. I will never go back. They need to seriously update these condos for the price they charge. With that said, I most likely will never go back to St. Croix. Once was way too much.

Room Tip: Go someplace else.
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  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBohmann, Public Relations Manager at Sugar Beach Resort, responded to this review, August 10, 2012
We are very concerned about the bug problem experienced during your stay. Terminex sprays the first week of every month. It would be greatly appreciated if you could provide the room in which you stayed so that we can investigate the problem thoroughly. Some insects such as mosquito and sand gnats are naturally a part of the ambiance to living on a tropical island but there are pest control methods we try to implement so that Guests stays are not rendered uncomfortable because of them. Ironically Sugar Beach began it's existence in 1973 and we have aggressively equip our unit with essential modernization devices to make our guest comfortable but perhaps we will need to review our decor theme and adjust it accordingly. Residing Oceanfront is a wonderful experience once you take into consideration the natural habits of the sea and constant salt blast that causes corrosion to our condos on a daily basis. There are numerous things that need monitoring and we thank you for being part of the process that helps us to continually strive to be the best oceanfront resort on St. Croix. Please feel free to contact us directly at sroberts@sugarbeachstcroix.com.
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Olney, Maryland
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 27, 2012

We stayed in condo #315 at the Sugar Beach Resort during our stay in July 2012 for 2 weeks. There were 4 adults and 2 young children with us and the unit had more space than we expected. There was a 4th bedroom in the loft that we never even used. The condo was very clean and had many new upgrades such as furniture, tv, appliances and linens. The full size kitchen and washer and dryer in the unit were a huge convenience for us with the kids. There is a very large, fully gated patio looking straight at the beach. It was safe for the kids and the view was gorgeous. We had wi-fi and satelite on the tv as well. The pool at the resort was very clean and well maintained. It even had booths in the pool so you could comfortably enjoy a drink while swimming. There are two restaurants on either side of the resort within about a 2 minute walk. I definitely recommend Breezes for lunch/dinner. One thing to note is although the beach at the resort was very relaxing and beautiful, there is a lot of seagrass in the water at Sugar Beach. This didn't bother us or the kids since seagrass isn't slimey like seaweed but just so you know. The snorkeling at Sugar Beach is great because there are many coral reefs to look at thanks to a long stretch of underwater tires that were installed years ago that have grown coral. The best beaches were Chenay and Rainbow if your looking for white soft sand and smooth water. We did loose power and water at the condo a few times but this is very common on the island. It was not specific to our room or our building. The whole block was out but it returned quickly. I recommend getting a car in St. Croix. It's difficult to see the beaches or any sites if you don't have your own transportation. Parking at Sugar Beach was free. We had a wonderful trip, largely due to the great accomodations we had with this unit. We were visiting family that lives on the island and it was really nice to be able to have dinners with them in the condo and fit everyone comfortably. Thank you Steve and Cathy for renting your condo!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBohmann, Public Relations Manager at Sugar Beach Resort, responded to this review, July 31, 2012
Thank you for posting your comments about your recent visit to Sugar Beach. We are delighted to read that you enjoyed your stay with our hotel and that you had such wonderful experiences with the local excursions. I am sure your recommendations will come in very helpful to future visitors St Croix, again, thank you for sharing! We look forward to your next visit.
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Boca Raton, Florida
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 26, 2012

Exactly what I needed! I wanted a getaway with my partner for a week just to relax, have great food, and of course lay by the beach. In my opinion, St.Croix is beautiful, and you always have a good time. Me and my partner stayed here at Sugar Beach in a one bedroom which had a full-kitchen, which is always a plus if you just want to stay in. In our room we had a balcony overlooking the ocean. What else can you ask for?

AMAZING! strongly recommend

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Public Relations Manager at Sugar Beach Resort, responded to this review, July 2, 2012
We are truly delighted to know that you enjoyed your stay with us. This kind of reviews always gives us a new inspiration to do all of our bests for our guests. Hopefully we will be able to welcome you back to Sugar Beach very soon. Kindest regards
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Saint Cloud, Florida
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 15, 2012

We came to St. Croix for my husband to do the Ironman 70.3 triathlon, and then we stayed an extra 5 days to enjoy the island. Upon arrival, the Office Mgr took us to unit 301, a 4 bdrm unit, and it was absolutely NOT acceptable. The A/C did not work (it was 85 degrees outside) and the condo was old, dusty, smelled of mildew, and the bed linens had not been cleaned (hairs were visible on the sheets) The furnishings were VERY very old, and the unit was just dirty. Dirty walls, floors, bathrooms, etc. We called to complain and the Mgr tried to help us by telling us that "at least the air works in the bedrooms". He eventually came and moved us to unit 101, which was a decent unit. It was clean and the furnishings were a step up from the older unit, however, ONCE AGAIN, we pulled back the sheets and found them dirty..AND we found a pair of DIRTY WOMEN'S UNDERWEAR in the bed!!!!! We would have left this unit too, but all decent accomodations were booked due to the triathlon. We stripped all the beds/linens and washed them ourselves. We managed to make this unit work for the 8 days we were there, but it definitely is not worth the money we paid for it. The location, however, is good - we could walk right out onto the beach from our porch. The sunsets were spectacular. The kitchen was updated and had everything we needed. The pool area is nice, and there is a grill that you can use by the pool. We are planning to return in 2 years, but I will find someplace else to stay.

  • Stayed May 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBohmann, Public Relations Manager at Sugar Beach Resort, responded to this review, May 22, 2012
Thank you so much for your review. We are always happy to hear from our customers and pleased to be of service to them. We are embarrassed to learn of your unfortunate experience and want you to know we share your concern. We would like you to know that as soon as we saw your review we held a special meeting with our Housekeeping staff and Supervisors. Our resort has high standards of quality control. The information you gave us has been brought to the attention of the appropriate Owners as well. Please accept our apologies for the any discomfort this has caused you. We're happy that you will be returning to St. Croix as it the gem in America's Paradise.
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Additional Information about Sugar Beach Resort

Address: 3245 Estate Golden Rock, Christiansted 00820, St. Croix
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Croix > Christiansted
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#3 On the Beach Hotel in Christiansted
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sugar Beach Resort 3*
Official Description (provided by the hotel):
Sugar Beach is a condominium resort on St. Croix, USIV with studio, one, two, three and four bedroom units - all directly on the beach! We welcome you to stay in your own private condo - complete with balconies, fans, air conditioning, beautiful furnishings, and your very own kitchen. The resort also offers complementary WiFi in all condos, 2 tennis courts, hammocks and lounge chairs on the beach plus kayaks and Zayaks (glass bottom snorkel sleds). Sugar Beach is ideal for Active Travelers looking for accommodations in the middle of the action with a "home" base to come back to at the end of the day. The choices of island activities are endless - days can be filled with diving and snorkeling, kayaking, nature hiking, horseback riding, golfing, sailing, jeep tours through the rain forest and so much more. ... more   less 
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Also Known As:
Sugar Beach Condominiums Hotel St. Croix
Sugar Beach Resort St. Croix/Christiansted, U.S. Virgin Islands

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