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“Service, Service, Service. . .” 5 of 5 stars
Review of The Buccaneer -- St Croix

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The Buccaneer -- St Croix
4.0 of 5 Resort   |   5007 Estate Shoys, Gallows Bay | PO Box 25200, Christiansted 00824, St. Croix   |  
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Ranked #2 of 16 hotels in Christiansted
Centrral Ky
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
“Service, Service, Service. . .”
5 of 5 stars Reviewed July 21, 2006

We loved the Buccaneer! The service was unbelievable. No one ever says no, no matter what you ask for. It seems, as another reviewer said, that everyone there is determined to make sure you have an enjoyable stay. The best service we've ever had.

The resort itself is beautiful--a large sprawling campus with multiple beaches, a great tennis center, and an impressive golf course. Our son, who is a tennis player, really enjoyed the tennis. The resident pro, Don DeWilde, does a great job!

The Terrace restaurant was excellent, and is a beautiful dining venue. the breakfast buffet is nothing short of amazing. Really, there are no negatives when talking about the Buccaneer. You can visit this resort with confidence.

  • Liked — The very friendly service
  • Disliked — Hiking up the hillside to the Great House
  • Tips/Secrets — Book a room on the beach
  • Stayed July 2006, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
Date | Rating
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English first
Illinois
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 10, 2006

Common themes throughout all these posts about the Buc! We will go back.

By the looks of other resorts on the island the Buc far exceeds the competion. The service is excellent and goes beyond any resort we've ever visited.

Each day my wife and I were pleasantly greeted by all members of the staff. It felt like they truely wanted us to enjoy our stay. Each staff member portrays a sense of pride that shines through.

We're only back a few days and we miss the breakfast buffet. Their website doesn't mention too much about this unbelievable feast so I will mention it here like the others. Don't miss it!!!

Dinner meals at the hotel are pricey but very good. We recommend you have dinner on the Terrace at least once. Trust me, you'll enjoy it (the food, the view and the service. Ask for Bill he was an excellent waiter)

The beach restaurants were excellent. Fancier than we expected on a beach. All we really wanted was a hotdog or a burger and chips but they offered far more.

Make sure you visit the Schooner Bay grocery store for your soda and snacks. They also have an excellent deli section. It's just a mile or so west of the resort.

We dined out:
Duggans Reef - Bit pricey, service was a little off and bugs were BAD!
Cheesburgers in Paradise - Great price, great meal, watch the bugs!
Luncheria (twice) - Good prices, awesome mexican food
Avacado Pit - Good prices, good quick sandwiches and ice cream
Rum Runners - Tarpin are cool, meal was good, prices ok, fun, the rum drink was great of course.
Fredericksted Pub - Good food, good atmosphere fun on the dock
Dominos Pizza - Just like the mainland (we had to pick up our pizza because they didn't have a delivery driver that day but they will normally deliver to the Buc)

We snorkeled Buck Island with the Mile Mark (Carribean Cruise) as recommended by a hotel staff member. Don't miss out on this trip. The prices were great and the snorkeling was better. They use a powerboat so it only takes about 40 minutes to get to the snorkel site. The Big Beard sail boat left before us and we beat them to the spot. Snorkeled for 45 minutes and were leaving before that sail boat even got close to the reef.

Rent a car and explore the island. Go east to Point Udall and Grassy Point. They're amazing! Head west to Chrisitiansted. We had fun in the shops looking for local goods. The typical tourist stuff is plentiful but the authentic Crucian goods can be found if you look. There's a small shop called Soaps and Scents that sells duh.. soaps and lotions that she makes right on the island. Drive through the rainforest on the west end. The roads get crazy so be careful. Fredericksted is going through a rebuilding phase so there isn't much to see.

About the beaches. There are about 30 different beaches on the island that are all publicly accessible. The one catch is that most are not labeled and are very hard to find!

Buc beaches are nice but can get boring so we tried
Jacks Bay - Supposed to be beautiful and secluded. It was, but it was not very friendly and didn't have any shade!

Reef (by Duggans Reef) - Not very friendly either. We found many broken bottles in the water. It might have something to do with it being next to a bar.

Cane Bay (west of Christiansted) - On the weekends there's a lot going on here. The Wall is here.

Cramers Park on the east end was packed with locals.

We found north shore beaches to be calmer and the water clearer than the south side beaches.

Wear sunblock and bug spray.

  • Stayed July 2006
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed July 3, 2006

We just returned from our stay at The Buccaneer from June 26 through July 1. All of the reviews recently posted seem accurate. Service is good, housekeeping is very good, beaches are great, views are fantastic, pools are small, nothing is over-crowded, food/drink prices are fairly high, and bugs are lethal. We stayed in one of the family cottage suites and it served us very well - 2 adults with 2 seventeen-year-old boys. The family cottages are single floor buildings that hold 2 cottages each, separated by a barrier for privacy. There are two separate entrances for each cottage - one leads to the master bedroom with a king sized bed and a window seat that overlooks the back of the cottage. The other entrance leads to the kid's bedroom with two twin beds. Each bedroom has a door that separates it from the vanity/dressing area and the bathroom. The kid's bedroom has a large dresser/closet with a television and a DVD player. The master bedroom has a larger dresser/closet with a small refrigerator, a television, a foldout ironing board, and a locking safe. We were able to let the teenagers have total privacy without the expense of booking two separate rooms. Everyone was happy.

At the suggestion of the hotel, we asked the airport taxi driver to stop at Schooner's Bay Grocery Store on the way to The Buccaneer to pick up drinks and snacks. That was a very good move because it was less than half the price of beer, wine, and snacks that can be purchased at the hotel. In fact, we took advantage of the free rental car for one day and went back to the grocery store for more bargains.

Buck Island was wonderful. We took the half-day snorkel tour and that was long enough for us. We did spend a lot of time snorkeling at the hotel too. Shopping is pretty good in Christiansted but don't expect too much.

Two things people complained about were the bugs, and the steep hike up to the top of the hill to get to the main building. However, if you can't make it up the hill, the courtesy shuttle will pick you up on request.

This is a beautiful resort for a relaxing vacation. Enjoy!

  • Stayed June 2006
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed July 1, 2006

The Buccaneer was a wonderful location for a beach wedding. My husband and I were just recently married on June 24th. We had a wonderful officiate, Louise Leard, who performed our beach ceremony. She was very personable and the entire ceremony was very relaxed and romantic. We suggest performing a sand ceremony- much like the unity candle. We also had each of our guests bring a seashell to the ceremony to add to our sand. The photographer we had was recommended by the Buccaneer wedding planner. The photographer's name was Thomas. He was pretty good at doing some neat shots but overall he was not very friendly or acccomodating to what we wanted. A word of CAUTION: The award winning wedding planner for The Buccaneer just retired at the end of May. She was wonderful with every detail. Unfortunately, her new replacement is awful. Our wedding was beautiful, but we planned on having a blast at our reception with our 32 other guests...the DJ that was hired (DJ Carl) did not have ANY of the music selections we selected prior to that date. The wedding planner did not bother to tell us this until we were about to walk into our reception- so she told us to sit and wait until the staff ran back to her office to download at least our important songs. She did not know how to even pronounce our last name!
This was a woman who I had spoken with on the phone many times to discuss details for the reception/ceremony and she looked very unprofessional at our rehearsal in front of our guests when she didn't know what was going on. The man in charge of our reception was named Dennis. He is the dining manager. Our reception was supposed to go for three hours- it wound up only be 2 hours for us b/c we had to wait so long for the music. Dennis was not accomodating at all and he was very rude to our guests. He wouldn't budge and let our reception go a little longer! He told our DJ to cut the music at exactly 9:30. ALL RECEPTION live music must end by 10:00- be prepared to move your party into the Terrace.
If you're looking to get married there please DO! Just make sure that you specifically go over details in your wedding contract prior to your arrival. Send pics of what you want for your flowers, bring a CD of songs for your reception, and wear the BUGSPRAY!!! You will love gettting married there. If future brides have questions- I'd be happy to help answer them.

  • Stayed June 2006
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Central Arkansas
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 29, 2006

The Buccaneer is the only place to stay on St. Croix. Our expectations were surpassed in every area. Our room was the cheapest we could get, but it was clean, comfortable, and the cleaning staff was wonderful! We joked that we were getting "serviced to death" during our stay as everyone was so nice and helpful. The grounds are so beautiful and the view of Christiansted Harbor from the Terace (restaurant-where we ate our bountiful complimentary breakfast every morning) was breathtaking! We wanted to stay there longer!

  • Stayed June 2006
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed June 9, 2006

The Buccaneer is far better than any resort on the island. Sure, you'll pay for it. But it's well worth it! Every staff member: security, gardener, housekeeping, front desk, restaurant, etc, was pleasant and wanted your stay to be the very best. ...no matter who you were.

Doubloons was outstanding! The restaurant was great for dinner with an excellent view and relaxing entertainment. Complimentary breakfast was a 5-Star buffet. The beaches were nice, spa gave an average massage, golf course looked excellent, activities were plentiful, and again, the staff was great! Don't hesitate to stay here.

Went on Big Beards' 1/2 day trip to Buck Island. As others warned, you spend more time trying to get there and returning than spending time on Buck Island. Next time, we'll try a different company.

Whim Estate was interesting and you don't need a lot of time to see everything. The Casino was alright, but nothing great.

Christiansted was enjoyable to walk around and see all the shops and the Fort. There was a lot of police presence during the day, but we were a little uneasy at night because we didn't see one!

Other restaurants: Tutto Bene was good. Can't go wrong at Cheeseburgers in Americas Paradise. Duggans Reef was good. South Shore Cafe (open Thr-Sat) was surprisingly good, too. Rum runners and Fort Brewery on the Boardwalk were enjoyable. Chicken Charlies Roadhouse in Solitude was good to hang out with East End locals.

Bill Bass is everywhere! Find him, listen to his steel pans, and buy a CD. You'll love him.

Fredericksted is ok. It has a long way to go!

Bath in "Off". No-see-ums still find you.

  • Stayed June 2006
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 7, 2006

Stayed at the Buccaneer May 27 thru June 4. Except for a few problems it was wonderful! In fact, better than we hoped for. Stayed in a delux ocean front room. View knocked our socks off! Doubloons are nice, I am sure, but we had little time for the enlarged tubs and did not need the huge bathroom. Our room was great! Fine size bathroom with 2 separate sinks and huge vanity space. Large room, complete with ceiling fan and table...where we ate our lovely room service dinner one night. Large picture window looking out over our large private patio and into the multi-colored sea. Just like a post card! Look at the pictures on the web sights. What you see is what you get. Great dining, though I agree with some reviews that there could have been more choice at the Terrace for dinner. The terrace is lovely, open air dining with a roof. Looks out over the property, golf course and of course the sea. Grotto pool is smallish but fine and overlooks the Grotto beach and the sea. Food there is fine. Mermaid beach is larger and great. Has beach side dining that is also exceptional. Prices? Maybe some find them high...but not for someone from the Washington, DC area. I did see some reviews saying the rooms and bathrooms need updating. Those folks must be chronic complainers. No, the Buc is not posh. It is comfortable, clean and wonderful! If you are unhappy here, or even not overjoyed, you probably will not like any place. We did have a few problems. Took a couple phone calls to get the charges for the spa straight...my spouse had a wonderful facial, massage and body wrap while I enjoyed the golf course that plays along the ocean on so many holes. The yardage of the course is less than 6000 yards, but several holes play severely uphill. The course is fine, except for one green that is burned out and was played as a 2 put max green. The staff was wonderful, helpful and friendly. Most, far exceeded our expectations and went out of their way to be helpful. I did think, of all things, the front desk personnel could be more helpful...however a cab driver told us that some of the front desk staff was new and maybe that explained it. Also, our plane leaving the Island (for San Juan) was cancelled due to volcanic ash from another island. Apparently, this happens from time to time...which was news to us. While our flight had not been cancelled when we left the hotel (and was not cancelled until boarding time) it seemed all earlier flights from St. Croix had been cancelled. We arrived at the airport without any knowledge of the delays/cancellations. I think the hotel staff could have advised us of the situation and even of what options we had for changing plans...better flights, etc.

Now on to St. Croix and a bit more about the Buc. It is near the largest and best city on the Island, Christiansted...a $8 cab ride of about 7 minutes and the hotel has several shuttles per day at less cost. It is a wonderful place to spend some time. We ate at Rum Runners and the Micro Brew...both excellent...and both right on the harbor boardwalk, which was very nice. Lots of nice shoppping...both highend and souvenior/small gift type in the city. At 57 years old, I took a scuba lesson in the Buc pool from the Scuba dive shop in Christiansted. Then for $125 I went out on the shops boat and took 2 discovery dives....40 feet down for 40 minutes with an instructor. My wife came on the boat for the bubble watcher fee of $25 and snorkeled while I was under. It was great. Pete, my instructor fromt the dive shop ( located a few feet from the board walk) was wonderful! I enjoyed it so much, I gave up my planned round of golf at the Carombola course on Friday and went on another 2-dive trip. This time cost was only $90. The time of my life! We also wnet on the 1/2 day Big Beard cruise to Buck Island and enjoyed amazing beauty and snorkling there. Austin was the skipper and was great...and recommended the discovery skuba dive that I enjoyed so much. We also went horse back riding thru the rain forest and on the beach with Jill and Paul's stables...near the other city, Fredricksted. It was excellent and the nearby Sunset Grill following the ride had fine food and a better sunset. I was surprised at the range of their gourmet selections for a fairly small and out of the way restaurant....get a table on the sandy beach. Fredricksted itself does not compare with Christiansted, but it was nice to see...I suggest you not plan on it taking much of your time, though. We also went to the casino, but it is not much, so I would not count on a typical outing there.

All said, St. Croix was wonderful and the Buc was too. The cruise ships do not come here and night life is not huge, so if you want to join a party, you'll need to bring your own. However, if you want to enjoy a lot of activities like the ones we did and enjoy great sunsets in your room/private patio/in restaraunts and enjoy the beach and the sea...this is the place for you.

Final note: at the Buc, the Doubloons and Ocean Front rooms cost over $400/night. If you can afford that fine. You can have as good a time, with less proximatey and slightly less quality views of the sea in their other rooms for about $200/night and that is well worth it if if is better for your budget.

  • Stayed June 2006
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Buccaneer -- St Croix

Address: 5007 Estate Shoys, Gallows Bay | PO Box 25200, Christiansted 00824, St. Croix
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Croix > Christiansted
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Christiansted
#2 On the Beach Hotel in Christiansted
#2 Romantic Hotel in Christiansted
#2 Top resorts Hotel in Christiansted
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Buccaneer -- St Croix 4*
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Also Known As:
The Buccaneer -- St Croix Hotel Christiansted
Buccaneer St Croix Christiansted
The Buccaneer -- St Croix St. Croix/Christiansted, U.S. Virgin Islands

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