Just came back from a fantastic week at the Buchaneer. I found myself wondering if I stayed at the same resort the people who're written negative reviews did. I was particularly nervous about the service, as several reviews said that the staff was unfriendly and unhelpful. Our experience was exactly the opposite. Perhaps word went out to the staff to be nicer, but every person we met was great, from Pearl at the front desk, to Leon the great driver, and Ella in the cocktail lounge (too many to remember - Stephanie and Ruby in the Terrace were great too). Anything we wanted - rides around the facility, snorkelling gear, more towels, Ice, reservations, and help booking rental cars and side trips, was at our fingertips. The Concierges suggested good places to see on the island, we got several tips on great restaraunts in town (Kendricks and Savant were fabulous), and the Spa -- oh, the spa .. don't miss it.
We were there during the slowest season of the year, I believe, so the place was very quiet -- much to our liking. We had the lovely beach mostly to ourself, never had a problem getting prime lounges with access to the shade, and within a few feet of our room -- one of the beautiful 'doubloons' practically on the water. (We got upgraded from the oceanfront, a nice touch). Dinner reservations were never a problem, although some of the hotter places in town were busy, so I recommend reservations for them ... in high season both the resort and in-town places must be packed.
The room was fabulous -- great views, privacy, wonderful bathroom with Jacuzzi, walk-in closet, private toilet, two sinks, King bed, a patio to die for, a fridge, comfortable furniture. It was spotless. With the exception of a few geckos and some centipedes, and the occasional mongoose, we had our own private retreat.
Food at the terrace is very good -- some of the places in town were a bit more interesting, food-wise, but you can't go wrong at the terrace. Breakfast is fantastic, a late buffet and you're set until dinner. If you like tropical drinks, for sure try the 'Cruzian confusion' .. wow, the Mermaid Bartender should be commended .. a great invention.
We never played tennis or golf - the exercise room is great and the jogging paths too. Never dipped a toe in the pool, although it looked good for kids. The Caribbean waters are just too inviting to waste time at a fresh-water pool.
Snorkelling off the mermaid beach was terrific -- particularly for strong swimmers who can get out to the off-shore reef. Oh, but a word to the meek -- there are baracuda in them there waters. On our last day my wife saw a 5-footer right off the pier .. I did the rest of the swim alone. (We're told baracuda attacks on humans occur between rarely and never ... but they're scary looking beasts.)
Definately take the Buck Island trip -- We did the half day (I did it twice, I liked it so much) .. a fun boat trip with Mile Mark (great staff, funny captain, good equipment) ... and a fantastic reef.
That's it .. a great week, we'd go back in a second.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.