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“good hotel but needs some improvement” 4 of 5 stars
Review of The Buccaneer -- St Croix

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The Buccaneer -- St Croix
4.0 of 5 Resort   |   5007 Estate Shoys, Gallows Bay | PO Box 25200, Christiansted 00824, St. Croix   |  
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Hotel amenities
Special Offer
FREE Buccaneer Treasures!
Ranked #2 of 16 hotels in Christiansted
New York City, New York
Top Contributor
61 reviews 61 reviews
27 hotel reviews
Reviews in 29 cities Reviews in 29 cities
67 helpful votes 67 helpful votes
“good hotel but needs some improvement”
4 of 5 stars Reviewed May 13, 2013

PROS: The property is gorgeous! The room I stayed in (Ocean view in the main building) had enough space, great view and was always clean! Great complimentary breakfast. The massages I had at the spa were great!

CONS: The restaurants are ok. The food could be better but the worse thing is the service. The staff is really nice but there are not enough waitresses. So it can take up to 15 minutes just to get the menu… The service on the beach is really poor, almost inexistent (it is a pitty because the beach and chairs are really good).

They definitely have to hire more staff for the beach and restaurants.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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691 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
Date | Rating
  • Danish first
  • English first
  • Spanish first
  • Swedish first
  • Any
English first
West Lafayette, Indiana, United States
1 review
5 of 5 stars Reviewed May 13, 2013

The Buccaneer Beach House at Whistle Point was legendary. The 180 degree ocean view, private salt water pool, amazing golf course, and fabulous service made the vacation magical. My favorite part of the estate was the master suite shower. It had an ocean view to die for. I had the cleanest haiir on the island! The Beach House was the perfect place for our reunion. We will definitely be back.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chapel Hill, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 8, 2013

Overall a beautiful location and generally friendly staff. However for the price, the service really should be better. The restaurant service is spotty with barely warm eggs at the breakfast buffet, slow service at night, same menu items have different quality and quantity from one day to the next, some folks get a complimentary appetizer and some do not, etc. Front desk people never cracked a smile and seemed generally unattentive or maybe understaffed, once completely ignoring/forgetting one of our requests.

Room Tip: Go for the ocean front rooms for great views and privacy
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  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lebanon, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2013

What an awesome way to spend our 25th Wedding Anniversary! Seriously we were treated as though we were their only guests. We did not encounter one negative issue the entire stay, the staff truly enjoy working there and it shows they work very hard to please and I would have to say they have perfected the formula. Our Room was fabulous great views, comfortable furnishings and housekeeping staff that took great pride in keeping it maintained. Can not say enough about the food no matter where you decided to dine Terrace Room to the Grotto Beach the food was fantastic be it a more elaborate meal to a simple salad it never dissappointed. For us it was truly the best experience we have ever had on vacation, and part of the reason for this we believe is because they treat you like family.

Room Tip: The rooms between Mermaid Beach and Grotto Beach are spectacular and the View is breathtaking!
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania, United States
1 review
5 of 5 stars Reviewed May 7, 2013

My husband and i went to St Croix on April 9th of this year it was amazing the Buccaneer was Beautiful the view was awesome and the service was great .. we had a amazing room with wonderful room service we would def go back!!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethlehem, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 1, 2013

Stayed at Buccaneer with my wife and 11 m/o daughter in one room, and Mother-in-law in an adjoining room. Hotel was awesome! We all loved it. Not so fancy I would feel out of place but very nice. Beach was perfect.... water coolers so you can always get a quick drink of water, lots of chairs and palm trees for shade, Mermaid restaurant (which has great jerk wings, burgers and salads), and C Jay at the beach shack goes above and beyond for everyone at the beach, he deserves a raise! Deluxe ocean front room (#334) was excellent, perfect location between two beaches (with some nice snorkeling opportunities if visibility permits), it was clean, spacious, and had a million dollar view! Golf course was nice and had some had incredible views. Terrace restaurant had very good food and great service for breakfast, (order the chocolate chip banana pancakes) and dinner (lobster, Fillet, and short ribs were delicious). Hotel great for just relaxing or being active, something for everyone both young and old. Concierge was very helpful but should inform guests of weight restrictions for sea thru kayak tours of bioluminescence bay. went with another outfitter called virgin kayak and am glad i did because it was the best! Went diving with S.C.U.B.A. and would highly recommend them. The diving was very good, better than I expected. Snorkel trip to buck island was with Big Beards was fun and snorkeling was good. Took a ride to Point Udall, the most eastern point in the U.S.A, and the views there were breathtaking! Buccaneer and St. Croix are both places I would love to return to!

Room Tip: Room 334 was great.
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  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samoens, France
Top Contributor
53 reviews 53 reviews
27 hotel reviews
Reviews in 33 cities Reviews in 33 cities
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed April 28, 2013 via mobile

I have to say Nadia and all the staff I dealt with are just wonderful ,I can't fault any of them , gentle ,kind & understanding . I have to be honest the hotel was not at all what I expected ,Room 400 , my sitting room was a hallway about 3m x 3m no windows the kitchen/dinning had three high windows with opaque glass,the balconywas above the kitchen of the pool restaurant so it smeled of fries as the venting was next to it ,noise from the kids in the pool cant be helped so to put it mildly not for us.food in the restaurant was good but a little spicy .
I explaned to nadia & she refunded to my cc all the charges in total on my card.we left st croix Nadia rebooked our flights for us to miami,when we left I forgot a pair of shoes that the hotel posted to me . Well this has been the hardest report I've had to write yet the truth is painful sometimes

  • Stayed April 2013
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Buccaneer -- St Croix

Also Known As:
The Buccaneer -- St Croix Hotel Christiansted
The Buccaneer -- St Croix Hotel
Buccaneer St Croix Christiansted
The Buccaneer St Croix
Buccaneer St Croix
The Buccaneer -- St Croix St. Croix/Christiansted, U.S. Virgin Islands
Address: 5007 Estate Shoys, Gallows Bay | PO Box 25200, Christiansted 00824, St. Croix
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Croix > Christiansted
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Christiansted
#2 On the Beach Hotel in Christiansted
#2 Family Hotel in Christiansted
#2 Top resorts Hotel in Christiansted
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Buccaneer -- St Croix 4*
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