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“Nice but not Terrific” 3 of 5 stars
Review of The Buccaneer -- St Croix

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The Buccaneer -- St Croix
4.0 of 5 Resort   |   5007 Estate Shoys, Gallows Bay | PO Box 25200, Christiansted 00824, St. Croix   |  
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Hotel amenities
Ranked #2 of 16 hotels in Christiansted
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2 reviews
Reviews in 2 cities Reviews in 2 cities
25 helpful votes 25 helpful votes
“Nice but not Terrific”
3 of 5 stars Reviewed January 18, 2013

Context: Luxuriousness is relative. A lot of reviews fail to provide enough context to know the authors’ standards by which they are reviewing. We are early 40-somethings and stay at about 2 “high-end” resorts a year with elementary-age kids. Resorts like Kiawah, Four Seasons, Ritz, Top Notch, Ponte Vedra, Hilton Head, Atlantis, etc. This review is also a way to give back to the community that’s helped us in the past and to encourage more detailed reviews in the future.

Overall Summary: B- -- The inflated price of tired, mediocre accommodations and facilities hindered what could be a nicer resort given the setting, tennis, one beach, main dining food, and kids club. In order from good to bad, here are the details:

Weather and St. Croix: A -- The weather was perfect for our week’s stay, 80s in the sun, but with a mix of clouds that gave you a break to the 70s, with a cool breeze. The water is postcard blue-green. Ocean floor is sandy white.

Tennis: A -- Don DeWilde runs the program and is that rare gem that balances trying to change your game with simply making sure you enjoy playing at the resort and catering to your schedule and wishes. The courts are perfectly nice and picturesque, situated 100 yards from the ocean. It looked like he accommodated casual players on up to more serious players like we are. Although group classes/drills were slow due to older players our week, we really enjoyed our time with Don and one of his assistant pros.

Kids Club: A -- Our experience is that the success of kids clubs at resorts is a function of two things: (1) the personalities of the [typically] gals that run them, and (2) the availability of activities for kids. If either factor is lacking, you’ll have unhappy kids. Adrian ran the club for our kids, and she was terrific. She’s a well-educated American, calm but fun, and most importantly our kids loved her. She was always on time and fit in a little teaching with the fun it seemed. The resort got lucky with her and should hold on to her. The beach and pool, along with a dedicated kids club room, provided sufficient facilities.

Food: B+ -- The main restaurant and adjoining bar have terrific food, even by Ritz standards. We ate there several times. The prices match the food, so be prepared. Unfortunately, at the other two restaurants the food struggled to keep up with the prices. Food there was roughly the quality of a Disney resort. Not bad, just not great. The $16 club sandwich is really an $8 club sandwich.

Resort Facilities: C+ -- The facilities are tired. Not terrible, but not up to the standards of similarly priced resorts. The bathrooms outside of actual guest rooms are clean but clearly older. Grounds are well kept in some areas, not in others. One pool is basic with no view, the other small. The one highlight is that the beach area has plenty of boogie boards, sea kayaks, sand toys, and snorkel gear. We weren’t able to see much in the way of fish at the resort itself, but there is a snorkeling area 20 minutes away by boat. There’s really only one beach that’s swimmable. Resort staff were well-trained and friendly.

Accomodations: C- -- For the several thousand dollars we spent, the family “cottage” was a disappointment. It was a bizarre combination of granite countertops and bungalow. Each door and the bathroom had slats that opened to the outside, covered by a rough screen. The A/C seemed to be retrofitted to the rooms, as the only air return was in the joint sink area between bedrooms, causing a loud howl when the doors to the bedrooms were closed. The towels were stored under the sink in cheap wood cut-outs next to exposed pipes. Looked like remodeling on too low a budget. Finally, the bugs. We had a steady stream of ant-like little bugs marching through the rooms over the counters and our stuff. Not surprising given the open air vents. Not even close to worth the money, particularly given the $150/night, absurd “surcharge” for kids….in a “family” cottage. Really. Hilarious.

Room Tip: Ask for a recently remodeled room and avoid the Family Cottages.
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  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (182)
Date | Rating
  • Danish first
  • English first
  • German first
  • Spanish first
  • Swedish first
  • Any
English first
New York City, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 13, 2013

What a GREAT time we had at the Buccaneer in January!

First, the Buccaneer grounds are extraordinary, with 2 of St Croix finest beaches, an immaculate pool, and some of the best golf landscapes in the country (I'm sure that third hole is on WiiGolf!). We could sit on the beach or do one of the many activities they offered: kayaking, paddleboarding, snorkeling and yoga to name a few.

Next, let me mention the staff: Adriane at kids camp, Charnel at the pool, Ortiz in the van and Shane in the dining room were so cheerful and helpful.

The kids camp was a nice physical facility with great activities and as mentioned very professional staff. Our kids went almost every day - in fact they asked to go. The staff was responsible, kind and attentive. We still have those cute hats they made.

Breakfast was exceptional: I'm still digesting! A huge buffet - a delicious way to start the day.

Music in the evening was so much fun: we really liked the Makojumbees and music in on the Terrace overlooking the lights of Christiansted.

The golf was tremendous: we played 4 of our seven days. The environment was unpretentious and kid-friendly but still truly challenging. And there was a beautiful running course around the golf course with the most amazing views of the aqua Caribbean waters.

So to summarize, this was a great vacation. The Buccaneer is a perfect place to go for a family vacation. We will definitely return!

Stayed January 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 11, 2013 via mobile

This was a beautiful resort, well taken care of with a lot of character that's not often seen in today's resorts. I LOVED buck island and thought the snorkeling there was truly amazing... I can not say enough. Beautiful
Location.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 8, 2013

We stayed in the main lodge. The rooms were clean and spacious, they good use a little updating with new bedspreads but other than that were very pleasant. We went to the different beaches and went snorkeling. The beaches (Grotto & Mermaid) were very pleasant and the water very warm. In the evenings bartender Terry will make you feel right at home. (bartender Larry not so much) The breakfast buffet was disappointing for that level of hotel but other than that the food was delicious and priced reasonably (for an island hotel). We definitely will return.

Room Tip: They have some wonderful beachfront rooms.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The world
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 5, 2013

We had a delightful time, at this hotel. Relaxed and enjoyed the hotel at its max capacity. The staff was friendly and the service was great. We enjoyed the Salsa Night Band on Saturday. The breakfast was outstanding as well as the beverages nice, tasty and strong. We loved the pool and the beach, there is a small lil dock which we enjoyed as the sun started to set, There is plenty to do, games, vollyball, golf and basketball. The complementary kayaks and snorkiling gear is a must thing to take andvantage of. Make sure you have your camera ready because there is alot of moments you will love to capture in this beautiful location. After 6pm bugsray is a must in St Croix the No C umms will get the best of you if you dont. It was a business trip, which also became a pleasure trip do to our Aniversay falling right in during our stay. It was a bit of paradise which we enjoyed while staying here!
ONE LIL DETAIL WE DID NOT LIKE, THE SITTING AREA NEAR THE WINDOW IN OUR ROOM, HAD MOLD (BLACK MOLD).. BEFORE YOU SIT ON THE LIL MAT NEAR THE WINDOW INSPECT IT FIRST AND IF IT HAS MOLD ASK THEM TO PLEASE ADDRESS IT! i GUESS MAYBE YOU SHOULD ALSO SPRAY THE LIL MAT JUST IN CASE!

Room Tip: Request a room with a balcony, on the beach area of this property!
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed January 5, 2013 via mobile

The hotel areas are very clean, the rooms are simple but beautiful (could say a little outdated), but the attention is excelent! - the bartender gave us her personal phone number in case we got lost to a recommended restaurant we asked about. The hotel grounds are gorgeous and very well maintained.
The island is fairly small so you can drive anywhere in a very short time.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 4, 2013

For 20 years we have visited the Caribbean twice a year and never felt compelled to return anywhere until we stayed at the Buccaneer. We first came here in 2005 and returned within two months! Always a pleasure from rooms to staff. We have brought family members with us on several occasions from parents to teenagers and everyone has loved every minute of it! The Frigate Room & Ficus Suites overlooking the Grotto are great for families. The Doubloons are spacious and private. The Deluxe Oceanfront rooms have been recently renovated and are fabulous as well. This review has been a long time coming! Maybe we just wanted to keep it to ourselves :)

The Spa is lovely and always worth having a service or two or more each visit. The concierge is fantastic with arranging dinner reservations on island. Rent a car. It is easy to get around the island and there are so many fabulous restaurants and places to see. The Buccaneer is the perfect central location to stay and convenient to get wherever you want to go. The beaches at the resort are beautiful with swimming and snorkeling right off the shore.

Larry at the Terrace bar is fantastic from drinks to restaurant reservations to golf instruction! Just love him!

Art lessons with Jane Akin right on the Terrace - a must do even if you are not artistic. You will leave feeling like and artist! Arrange to see her studio - no doubt you will want to purchase some of her work. I designed a whole kitchen around one of her prints! And I can't think of one room in my house that does not have at least one piece of her artwork!

Have not had the pleasure of attending the managers cocktail reception as we have always had plans when it was taking place. However, we hear that Elizabeth Armstrong is a pleasure and it is entertaining with the Moko Jumbies.

The golf course is nice and landscaping around the property is always well maintained and beautiful.

Looking forward to our next stay!

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Buccaneer -- St Croix

Address: 5007 Estate Shoys, Gallows Bay | PO Box 25200, Christiansted 00824, St. Croix
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Croix > Christiansted
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Christiansted
#2 Top resorts Hotel in Christiansted
#2 On the Beach Hotel in Christiansted
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Buccaneer -- St Croix 4*
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Also Known As:
The Buccaneer -- St Croix Hotel Christiansted
Buccaneer St Croix Christiansted
The Buccaneer -- St Croix St. Croix/Christiansted, U.S. Virgin Islands

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