We have visited Carambola on four occasions for a week at a time. We thoroughly enjoyed our stays. Preparing for our 5th visit only to discover we have not acquired any Marriott Rewards. According to Marriott we have to deal with the front desk to confirm our stays. Which we have discovered is impossible. Carambola will not cooperate with us to supply confirmation of our previous visits. Rewards desk says their hands are tied as the property is outside CONUS. We have been trying for months to get this corrected. It is very disappointing. So we did some research and discovered a nearby affordable Villa. Goodbye Carambola.