My husband and I spent 6 nights at the Carambola in mid February. We were there last year during the same time period, and loved it so much that we couldn't wait to return. If you are looking for a place that is away from all the hustle and bustle, in an absolutely gorgeous setting, then this is the place! We stayed in one of their unrenovated rooms, same as last year. When we checked in, we asked if they had any rooms on the second level, and were told that they were totally booked, that we should check back in a few days. Like last year, our room had a strong musty odor. The floors in our room were not clean....my feet felt gritty walking barefoot! We had some issues with housekeeping this year (last year wasn't a problem). We didn't get beach towels or more toilettries one day. It took several calls, and several hours to get any. When housekeeping did show up, they handed my husband a half used, cracked bottle of shampoo! Tacky! My husband called the head of housekeeping to complain. After that, our room was really clean (no more gritty floors), and they were good about replenshing things.
Mid way thru our stay, they let us switch to a 2nd level room. We loved this room much better. While it was still unrenovated, it had gorgeous high wooden ceilings, no musty smell, and much more privacy when we sat out on our front porch.
I gave the title "Shabby Chic" because if you are looking for a high end experience, the unrenovated rooms will not provide it! We asked to see a renovated room, as we would like to book one for next year. I admit that I was not expecting much, but they did a top notch job on these units. The unit we saw was gorgeous, with marble flloors thru out, tasteful new furniture, a full kitchen, granite countertops, and a wonderful marble and tile bath. Oh, and 2 flat screen tvs!
We ate breakfast several mornings in the Mahogany Room. As last year, the service was super slow (I think even slower this year!). While I can understand it being the islands, it is just downright painfully slow! We also ate several times at the Flamboyant by the bar. The burgers there are excellent! The rest of the menu is pretty uninspired, though. At each meal, there was something inevetably wrong with our orders. If we politely asked for corrections or more of this or that, we were met with indifference borderling on hostility. Because of the extremely poor service, we will never eat again at the hotel! Except maybe for those burgers! We did find a great place just 5 minutes down the road in Cane Bay. We ate 5 times (guess we are regulars now!) at the Full Moon. They are open for breakfast, luch & dinner. The food is great, price is cheaper than the hotel, and the waitstaff is friendly and very effiencient! Boagies is also good, but the service there is really slow!
Overall, we love the Carambola. While it definately needs some improvements in the service category, it is the place to go for R&R in a breathtaking, natural setting!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun