Please take heed of what I’m reporting here. Before our trip, I read bad reviews about Cane Bay Reef Club but thought that people were exaggerating. We found out the hard way that this place and its owner, Sita, are worse than anyone described. Even locals say they can’t believe the place is not yet shut down, condemned, and the owner locked up. They refer to it as the Cane Bay “Grief” Club. We go to St. Croix yearly and waited too long to book so the place we like to use was full. Cane Bay Reef Club was inexpensive and beachfront. According to their website, it was exactly what we were looking for. When we arrived we were horrified. This place is foul...a disgusting dump. Their website is a farce...everything they claim they have, they don’t or it is broken. It’s a despicable lie. We are divers and only want basic comforts but you don’t even get that here. It’s the worse place we’ve ever stayed in 30 years of diving. We asked Sita for a refund to go someplace else but were told no. She did promise a credit of one day because we chose to leave early but she never did that. She is a despicable dishonest woman. Ceiling fans and overhead lights did not work. Windows had no glass or screens. I felt very unsafe. No hot water...daily you had to search for the handyman, Darryl, to light the hot water tank pilot light. Bathroom sink cabinet covered with heavy mold, smell, and leaking pipes. I complained about the conditions and was given a gallon of bleach and a scrubby. Couch had rips, stains and a foul odor. Refrigerator door handle was caked with large black greasy stains (years of built up sticky greasy hand prints). The A/C only worked as a fan...no cooling. Thank God they had a bedside lamp. Most appalling and gross was the pillows...stained beyond belief with bodily fluids, various colors, mold, shades of yellow, brown and black. Like someone pulled from a garbage dump and stuck a pillow case on it. Pool...what pool? What used to be a pool is just a nonfunctioning water hole. Wish I had more room to tell all but anyone is welcome to see our photos and youtube video of the place, or contact us.
- Also Known As:
- Cane Bay Reef Club Hotel
- Cane Bay Reef Club Hotel St. Croix
- Cane Bay Reef Club St. Croix, U.S. Virgin Islands