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“beautiful property” 5 of 5 stars
Review of Seven Stars Resort

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Seven Stars Resort
4.5 of 5 Hotel   |   Grace Bay Road, Providenciales   |  
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Ranked #5 of 44 Hotels in Providenciales
Williamsburg, Virginia
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“beautiful property”
5 of 5 stars Reviewed January 18, 2014

I will start by saying when we vacation we almost always pick 2 different resorts to try on our stay. We start at the least expensive and end at the more exclusive. The first 4 days were spent at club med; which I will review later. My husband and 24 year old daughter were on this vacation;we were there the week of Jan. 5th. From the time we walked into seven with the welcome cool scented towel, to the complimentary rum punch,they had me. The property is stunning, rooms spacious and beautiful,staff very helpful. We had a garden view 2 bedroom.We tried to upgrade to an ocean view and had they been able to accommodate that everything would have been perfect about the room. We only had a few issues that were very annoying. Our room was located next to the linen loading area, and every morning at 6:30, 7am there was so much noise that it woke us up; lasted for an hour and our bed made a loud noise whenever you turned over, think it was the wheels on the bed..It also would have been nice to have a small table and chairs on the balcony to sit at in the morning to have coffee. The other was my daughter forgot she still had her club med band on her wrist and while she was at the pool staff harassed her about it and embarrassed her. They insisted on cutting it off her wrist right there and threw it away, even though she told them she wanted to keep it as a reminder of her trip. Sevens restaurant was expensive and the food was ok. I had an amazing tuna wrap at the beach grill however; 45.00 dollars for one tuna wrap and drink no matter how good is over priced. In short I think this is a great resort, The beach was beautiful, it had all of the water sports we wanted and the beach staff were so very helpful getting us up on the paddle board and bringing around samples of strawberry banana smoothies! A great way to end our vacation.

Room Tip: try to get a room on the upper floors. Ocean views are hard to come by, book early
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  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,478 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (531)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Newark, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 18, 2014

Our visit to Turks and Caicos was fabulous and we loved the island of Provo. Also, we found a dream resort in Seven Stars! Right on the ocean and 10 miles of pristine sand beaches , near the town center, and luxurious accommodations made the trip perfect. One very memorable part was the personal care of the housekeeping staff. Desreen and Devendra were exceptional! We will definitely return!

Room Tip: Ask for an ocean front room on a high floor.
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 17, 2014

My husband took me to Seven Stars for my birthday. We had a one bedroom oceanfront premium suite. It was absolutely perfect. Full kitchen, granite counters/bar, seating for 6 at dining table, couch, love seat and two chairs in living room. Very large balcony with comfy chairs and a separate table with chairs. King bed that looks directly out to the ocean... Lay in bed and see the crystal clear blue ocean water. Perfect! We were on the 4th floor and I wouldn't want to be any lower. Best view at this height.
The resort itself is beautifully landscaped and the pool is on the ocean.there is more than enough lounge chairs with cushioned pads, umbrellas , etc. The staff is excellent, very friendly and accommodating.
My husband had a massage and said the staff was very good. Breakfast each morning was included in our hotel stay and was a buffet. Well stocked with everything you would want, including lots of fresh fruit.
The beach is awesome and I must say this hotel is in the BEST spot. Easy walk to many restaurants, groceries, and shopping.
If we return, or rather when we return, we will stay at Seven Stars again!

Room Tip: We only experienced the suites ocean front. Perfect and I must say I would not want to be anywhere...
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 16, 2014

Our family's second visit was as good as the first and if and when we return, we wouldnt stay anywhere else. Beautiful property and beach, spacious room and terrace, convinient location, great service, good breakfast - all around wonderful.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 15, 2014

My wife and I just returned from Turks and Caicos, staying for 6 nights at Seven Stars. We were impressed with the place - a great facility with good location, convenience to "downtown" Grace Bay shops and restaurants, fabulous accommodations, a great beach, and good food. While everything in TCI is expensive, such an impressive resort was not ostentatiously so and felt like good value for the money.

I only rate cleanliness and rooms below excellent because we switched rooms during our trip - our neighbors were HEAVY smokers, and the lack of a breeze meant that every morning our balcony was greeted with a pungent aroma of stale smoke. They moved us as soon as they could, though, and were really good natured about it. So no worries there! The rooms themselves were totally worth it, spotless, and huge. So it's really about who you're staying with, not the property :)

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morgantown, West Virginia
Top Contributor
60 reviews 60 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed January 11, 2014

Let me start by saying that my husband and I are discriminating travelers. There are many wonderful things to say about Seven Stars. The location is prime for Grace Bay. As many have said before, the rooms are spacious, bright, and extremely well accommodated. The view from our 1 bedroom premiere suite was breathtaking. The concierge Claudine and the housekeeping staff could not have been better. The garden, walkway, and pool area are simply beautiful.
One thing to know is this is a busy property so if you are looking for solitude, go elsewhere.
Now for the issues.....
Breakfast every morning fell a little short. The scrambled eggs were never hot, the sausage was sometimes undercooked and the wait staff was inconsistent. They were nice enough but seemed tired and uninterested in accommodating your needs. However, to be fair there were a few that seemed more responsible. This breakfast staff & kitchen staff needs a manager to organize them.
Another frustrating issue was the internet....most of the time was not working or very slow.
Food & drinks were very expensive but I guess one can expect that at a beach property. My husband had 1 shot of premium rum that was $35.00 ....crazy! Service was slow at the beach and no one really came around much to check if you needed something. Beach chairs looked a little worn and dirty but the rest of the property seemed meticulously maintained. So with that said, I would say overall, SS was a good experience however not sure if it meets the price /quality ratio.

  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bgovindjee, Manager at Seven Stars Resort, responded to this review, January 15, 2014
Dear Valued Guest,


I would like to thank you for taking the time to write your recent post on Trip Advisor. Your feedback is very important to us so we can continually deliver the service Seven Stars Resort is renowned for and exceed our guest’s expectations on future visits.

I am delighted that your overall experience at Seven Stars Resort was an enjoyable one but disappointed to read from your review that the service level which you received at the Pool and Beach and breakfast was not in keeping with our standards. We strive to continually improve our restaurants offering, in terms of product, pricing and service delivery and I have passed on your feedback to our Food and Beverage Director.

Your comments are helpful to us and are taken seriously to ensure no re occurrence for our future guests. I look forward to restoring your faith in Seven Stars and welcoming you back to our Resort.

Yours Respectfully,

Bela
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 11, 2014

We started our journey from Parrot Cay, a private island off of Provos. After being there five days we decided we needed to leave this awful island . We ended up staying at this hotel as it was short notice and all the other hotels were booked and overpriced. Anyways, this place ended up making our trip . We were greeted by Erica at the front desk , who was the nicest and informative person we had met so far . Everything about this hotel is beautiful and luxurious . The rooms are spacious , the pool is not crowded with plenty of space and the beach was just simply beautiful . What also makes this hotel so great , is that you are walking distance from the main town and the supermarket. I am a frequent traveler and this hotel was one of the nicest.

Stayed January 2014
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Seven Stars Resort

Address: Grace Bay Road, Providenciales
Phone Number:
Location: Caribbean > Turks and Caicos > Providenciales
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Providenciales
#3 Luxury Hotel in Providenciales
#3 Spa Hotel in Providenciales
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Seven Stars Resort 4.5*
Number of rooms: 115
Official Description (provided by the hotel):
Anchoring the sweeping arc of the world-famous Grace Bay Beach in the Turks & Caicos Islands, Seven Stars Resort blends island hospitality with luxurious all-suite accommodations and world-class amenities. Expansive accommodations range from junior to five-bedroom suites and feature high-end furnishings and finishes, full kitchens or kitchenettes, wrap-around balconies and over-sized marble bathrooms with soaking tubs, terry bathrobes and L’Occitane amenities. Island-inspired cuisine is served in three dining venues. Ideal for couples and families, the oceanfront palm-lined resort features a pool terrace with cabanas, tennis, complimentary water-sports, kids program, spa, fitness center, and nearby championship golf. ... more   less 
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Also Known As:
Seven Stars Hotel Providenciales
7 Stars Resort
Seven Stars Providenciales
Seven Stars Resort Turks And Caicos/Providenciales

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