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“Perfect Island Retreat” 5 of 5 stars
Review of Beaches Turks and Caicos Resort Villages and Spa

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Beaches Turks and Caicos Resort Villages and Spa
3.0 of 5 Resort (All-Inclusive)   |   Lower Bight Road, B.W.I, Providenciales   |  
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Ranked #15 of 44 hotels in Providenciales
Rochelle, IL
1 review
3 helpful votes 3 helpful votes
“Perfect Island Retreat”
5 of 5 stars Reviewed January 18, 2009

This trip was for my husband's entire family. We had never been to an all-inclusive resort before and weren't sure it would be worth the expense. We read tons of reviews; some made us nervous. However, our expectations were exceeded on this trip. Everything and everyone was wonderful. We were picked up at the airport and transported quickly with an amusing driver. We were dropped off at the check-in lounge for our part of the resort, where we were greated with a cocktail. Although we traveled at the busiest time of year and the resort was booked, we didn't wait long enough to even finish our drink! Our luggage was dropped at our room - we stayed in the French Village. I would recommend the French Village as it was newer. Another part of our group stayed in the main building and thought their room was a bit smaller than ours and more dated / musty. Our room was very clean and they constantly brought fresh towels and water. We never had anything taken from our room - even the tip we tried to leave for the maids.

The French Village looks far from the beach, but nothing takes too long to walk to and you enjoy the journey. The pool by the French Village was wonderful. It had a hot tub and a baby area. The swim up bar was great and staffed by the amazing O'Brian who makes a kickin' Dirty Banana. The kids (ages 10, 10. 11. 12. and 17) were rarely to be seen except for check in with the parents. They had a blast at Pirates Island, snorkeling on the beach, beach volleyball, and Iguana's Pool with all of its activities. The youngest member of our group was our 2 year old daughter. She swam and played on the beach. She was enthralled with the Sesame Street shows at 5 p.m. just outside of our room on a couple of evenings. We did take her to the daycare for a couple of hours on a few days. They could swim and play on the playset. Otherwise it was pretty much like daycare for that age group. The hours are 9 -12, 1-5 and 6-9. The 6-9 allowed us to go to dinner as adults one evening.
We thought the food was good. We loved Kimono's - that was by far the most fun. Arizona's was good too.

While we were there we celebrated New Years Eve with a big party. And there was a beach party on Friday night that was a lot of fun. So evenings seemed full - although most of our group was in bed by 10 and glad to do so!

None of us could believe that we were never crowded in a full resort - not on the beach, not in the pools, and not at dinner. It was amazing. You really felt like you were special there and everyone tried to make you happy. We want to say how wonderful Joel was and thank Iguana's bartender, Patrick, for all his great drinks and fun conversation.

Some of our group tried out the fitness area and a bunch of us enjoyed the Red Lane Spa. Wow did we enjoy that!

We went snoreling at Grace Bay on a glass bottom boat - it was scheduled through the resort at $75/person. It was great snorkeling, but the glass bottom is simply not what you expect. However, there is a boat right on the resort beach that was called the Kitty Kat - it was brand new and some people we met from Canada (we loved all the friends we made) went out on it for $100/person. They had all the food and drinks they wanted and spent about 3-4 hours visiting islands and snorkeling. It sounded like a better trip! We also did learn how to pilot the Hobie Cats (free) and Kayaking (free). The banana boat was $25/person and the kids thought it didn't go fast enough.

We probably spent a total of $300 extra (3 people snorkeling, 2 t-shirts, a bottle of nicer wine, some photos, and some diapers - at $4/piece - don't run out of diapers or else!)

Here are some final Murphy's tips:
They take lots of photos for you - but they are expensive.
No one got burned, but we did take rash guards for the kids and they wore them everyday. We didn't need the bug spray (time of year?) The new water park is adjacent to the French Village and will be alot of fun!

The Murphy clan will certainly be going back.

  • Liked — The spaciousness
  • Disliked — The pools were not heated - they were very cold some days!
  • Stayed December 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,547)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
UK
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 18, 2009

My partner and myself had stayed at the new ITALIAN VILLAGE on Friday 16th January 09. This was a pre-opening trial.

The resort is stunning., particular at night with all the lighting.

The rooms are very elegant. Comfortable beds. Well fitted bathrooms/shower room, etc. The room also had a kid's area with bunks and playtable and playstation., albeit we didn't have any children/grandchildren with us. We actually had a room with a parlour, full fitted lounge, dining area and kitchen., which would be lovely if you had the family with you. Room to spread!!!

The MARIO's restaurant is very authentic ITALIAN., various menu with lots of ITALIAN choices. The food and service were excellent. In fact, the mushroom risotto is probably the best one I have tasted. Lovely. Simarly, the buffet breakfast, was very well presented, lots of choice. Again good service.

The IRISH pub is very authentic, nice place to meet up with fellow guests. There is even a snooker table and pool tables!

We didn't get chance to go to the Barefoot Restuarant but it is right on the beach and would be a nice place to have your lunch whilst overlooking the turquoise sea of Grace Bay.

I would definitely recommend to friends and would love to stay for a longer period next time.

  • Liked — Elegance
  • Disliked — Nothing
  • Stayed January 2009, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
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London
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 16, 2009

We have recently returned from an 11 night stay at this wonderful resort which included both Xmas and New Year. This was my wifes and I first experience of a Beaches resort and was selected primarily because, it's all inclusive and we took our 13 year old son and we hoped he would be fully occupied allowing my wife and I to have a relaxing holiday. It also looked fantastic. We were not disappointed. First tip is, if you travelling from the UK to try and avoid having to fly in and back via Miami where you will face a long lay over. We were lucky enough to return to the UK on the BA direct flight (not quite direct as it does come down in Nassau) and it's a huge benefit allowing you a full last day at the resort.
We were very surprised to find that on our arrival on Christmas Eve that the place was practically deserted and we understand there was just 30% occupancy although this did rise to close to 100% between the 27th December and the 2nd January. The place is so vast that unless you chose to sit on the beach, you are never aware that it is packed. You did have to go down early to get a sun bed but it's such a lovely time of the day, it didn't matter. Even the restaurants, and especially if you chose to eat after 8pm, were generally quiet. What was noticeable is that after 9.00 the place goes very quiet and lacking in atmosphere as there are mainly young families on the resort and with the show at 8 each night, many people went back to their rooms after the show finished.
We sampled all but one of the restaurants (except Sapodillo's) with our favourie being Schooners. The food is not exceptional but better than adequate and there was always a good choice of dishes to choose from. The Japanese has to be sampled if for no other reason than to watch and listen to the hilarious chefs. Having the facility of freshly made pizza's throughout the day is also a great idea. We had lunch most days at Arizona's (Angelo was fantastic) and although you do get a bit fed up of the same food once the Bar B Q got going it became like a magnet with the jerk chicken being a particular favourite of mine. It's also superbly located if you are sitting on the beach. We enjoyed our breakfast at Reflections which is buffet but mainly because of the fantastic service we received from Cheryl and Abdul (the wonderful omelette maker).
We were a little disappointed with the water sports but that was probably because on a couple of days the sea was considered either too rough or not clear enough for watersports to take place. There is though fantastic snorkelling available just a 15 minute walk along the beach and even though I don't dive, the facilities for diving appeared to be impressive.
As regards entertainment, the quality was good although seeing dancers miming does get a bit repetitive.. The young kids loved seeing their Sesame Street characters and they performed nearly every night. New Years Eve was magical, dancing under the stars to live music with a great firework display at midnight.
We stayed in a 1 bedroom Beachfront suite (a huge thank you to Gemma) which is great for families with a lovely view and to hear the sound of the sea each morning is something I very much miss. The only criticism is that surprisingly there is only 1 open plan bathroom which is in the main bedroom, not ideal if your kids are sleeping in the adjacent room and need to go in the night! Whilst talking to people whilst we were there we became aware that a large number of the rooms had been upgraded (our room hadn't) and although a litle "tired" it was hard to find fault with the decor or the cleanliness. Having the "concierge" package meant that you had a constant supply of drinks in your room including alchohol and a very nice turn down service at night. This type of room could have slept up to 5 but ideally would have a second bathroom. The only other advantage of the "concierge" package is the access to your own team and we had a great 1 hour cruise (unbelieveable strawberries coverd in chocolate were served on the boat) available to concierge rooms only.
I don't know if we were just unlucky but we were slightly caught out with the temperatures in the evening. We had been to other Caribbean countries at this time of year and can't remember it being as cool at night as it was in T&C. The sun had practically set soon after 5 and we were sometimes cold at night and needed jumpers. Having said that, no complaints with the weather during the day where it was in the 80's most days.
In conclusion, we had a great time, the staff (who were mainly from Jamaica) are wonderful and aside from the people I have already mentioned, Paulette in Guest Services and (if you want a really good massage) Ripley also deserve special mention. You will be expected to buy pictures and it will be hard to resist especially as the team that take the photographs are great fun without being pushy. The only slight negative is that there aren't great facilities for teenage kids but since there were so many teenagers there, we rarely saw our son who made loads of friends. It's not cheap but you do get what you pay for and with the new and very impressive Italian Village soon to open, I don't think they will have too much of a problem attracting people. Would we return, unlikely but only because we have now done Turks and Caicos which is not the busiest of islands plus we have been told the resorts in Jamaica are livelier but don't let that put you off going to this wonderful resort.

  • Liked — The staff
  • Disliked — Lacking slightly in atmosphere at night
  • Stayed December 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed January 13, 2009

We stayed in a one bedroom governor's suite ocean front in the salt cay villas from December 24 thru January 3, 2009. We had a wrap around balcony and a full ocean view. This was our 4th trip to a Beaches property (2nd to Turks) and by far our best experience. We enjoyed our buffet breakfast outside on the patio in front of Guiseppe's . Our host, Brian was very perky in the morning and always greeted us with a smile :) and a mimosa if required. My husband would pop into the cafe and get 2 cafe americanos for us. Be warned, the brewed coffee is vile. The fresh brewed espresso is very good. Our friend Clara Maria made a great americano!! For lunch, we enjoyed the made to order thin crust pizza from the brick pizza oven located behind the iguana pool. The pizza was excellent and can be eaten at the surrounding tables or put in a take out pizza box and taken to the beach as my son liked to do. There were also smoothie stands set up for a healthier snack/drink. All buffet restaurants have a salad bar with different daily trimmings of veggies and protein. There is also a great BBQ by the beach in front of Arizonas. The hamburger was actually surprisingly good. We never ate at a buffet for dinner (it's not necessary). We ate at Schooners (fish/seafood) several times. The fresh fish is wonderful. We ate swordfish, grouper, mahi mahi and salmon. The sushi bar is great. Always freshly prepared and tasty. The Japanese restaurant (requires reservations) is a good choice as well. Entertaining chefs and fresh, hot food. There are 2 adult only restaurants. We ate 3 times at Le Petite Chateau. The food was good and the service was a-one. They have a family night twice a week so you can bring your kids but the menu is limited and not very kid friendly. On Friday evenings, there is a beach BBQ and party. It was ok. Lots of different food choices but very hard to see as the lighting on the beach was dim. For those of you that are considering the new Italian Village, we were lucky enough to have a tour of the property and it is outstanding! Top notch decor and really upscale for Beaches. The rooms are all suites with bunk beds with an additional pull out trundle under the bottom bunk. There is only a sink in the kids room (for teeth brushing) and just 1 washroom in the master. The kids room has an Xbox console and plasma TV. There is also a trundle bed in the master bedroom. There is a substantial price increase in comparison to the rest of the property. Almost all of the rooms have concierge service and there are 18 suites with butler service. The water park will not be open for several months. It was still a pile of dirt with one slide under construction. Overall, this is a wonderful property with much to offer families with kids of all ages. My kids are 12 and 14 and they had the best time with other tweens in their age group. You are never too old or too young to enjoy a vacation at Beaches!!

  • Liked — Beach and friendly staff
  • Stayed December 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estero, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 11, 2009

We just returned from a 10 day stay at Beaches in Provo. We chose this destination for our family vacation this year (2 large families of friends) due to a wedding - we had only one child in our group of 25. (My family included kids age 19, 25, 30! and a grandson age 2). My family stayed in a 2 bedroom presidential suite with the Butler Service - in the Pine Cay Villas - and we definitely had the best this resort has to offer! William and Sherry Ann were our two personal butlers - and they were absolutely amazing. If you can book this service - it is well worth the additional costs - they are attentive 24 hours a day and add such special touches). The beach is beautiful - the water a little cool - the pools a little cooler - but it is January - pools are not heated. The resort has beautiful foliage and the grounds are maintained extremely well - the Italian Village is not yet finished - but looks like it will house some amazing new rooms. Our room was clean and well kept - plenty of room for the 5 adults and 2 year old. The all-inclusive aspects bring plenty of dining options - breakfast and lunch was our favorite (go early to avoid lots of kids)- Sopadillas restaurant was terrific for dinner (we went twice).

This is definitely a child oriented resort - and we brought one along ...just because - but if you don't want children on your vacation - choose another destination! They have plenty of adult only areas - but most everyone there has a young family.

Diving - a 2nd purpose of our visit - was very good - although not nearly what we had read about in T&C tourism literature. The dive staff (Andres, Missy, Carrie and Jason) and Captains (we rode with Captain Jackson a lot) - are OUTSTANDING! They are very knowledgeable and work with your capabilities - we were fortunate to do about 10 Advanced OW dives on our trip - and got off Northwest Point on two days - which we loved (French Cay and West Caicos).....saw plenty of marine life! The weather early in our trip caused some challenges for the resort courses for our adult kids- but we had 10 days so it was made up as the week improved).

Bottom line - great service, great location, beautiful grounds - for a family vacation - (especially the 4-12 year old set).

Resort Manager is a terrific asset to the Beaches/Sandals organization - he worked with our travel agent to ensure our satisfaction even prior to our arrival. We really wanted to bring Sherry Ann and William the Butlers home with us.....we are a little lost today - only one day back on the mainland!

  • Liked — The Butler Service
  • Disliked — The volume of children
  • Stayed January 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 10, 2009

After hearing many good things about Beaches Turks & Caicos, we decided to go over the Winter break from Dec. 27-Jan. 3. Our family of 4 including two children aged 8 & 15 stayed in the French Village. Our room's door overlooked the construction site for the New Italian Village's Water Park. Construction began every morning at 6:30am as they were working frantically to get the new section open for Jan. 18th - they have a long way to go! Needless to say, the noise woke us each morning. We complained to the main desk on Dec. 29 and they offered to move us by Jan 1 when they had availability, but at that point, we decided it wasn't worth the move with only 2 nights remaining. No other apology or compensation was offered. The resort is beautiful and there are many things to do for all ages. The New Year's Eve Celebration activities were very well done. Our daughter had a blast in the children's program during the times she went. Our 15-year old son was extremely bored as he wasn't interested in joining the teen program. The restaurants were very good - especially Sapodilla's where my husband and I enjoyed a very quite and delicious meal. Some of the staff was wonderful - very friendly, happy, helpful and truly a pleasure to deal with. Other staff seemed surly, unhappy and not very helpful at all - they clearly were not enjoying their jobs. Our biggest complaint was with the communication concerning our trip and with the resort's activities. In May, when we booked this trip - online directly with the resort - we received no acknowledgement, no confirmation, no welcome packet, no vouchers - nothing - while our credit card was charged immediately. Several weeks before the trip, I called and asked for some kind of acknowledgement or information about our stay and I was emailed an invoice - nothing else. We had to rely on information received when we checked in to plan our days. The information on the activities were listed on a daily schedule which was usually incorrect. It listed restaurants as open when they were actually closed. It listed reservations were required for certain restaurants when they weren't. It listed dress codes when there weren't any. It listed phone extensions that were never answered. On vacation, one doesn't need these annoyances and frustrations when the intent is to relax and wind down. Anyway, we found many inconsistencies in the service at Beaches which caused our disappointment. I don't think we'll return. It wasn't worth the premium cost. We've been to many other resorts that were worth money paid. Beaches was not.

  • Liked — The resort's and the surrounding beauty.
  • Disliked — Inconsistent service.
  • Stayed December 2008, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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winnipeg
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 8, 2009

As a frequent vacationer to many Beaches and Sandals resorts, I noticed that the Beaches Turks and Caico's resorts was plannig a large addition. So with this in mind and the opening of the expansion to be january 2008 I went ahead and booked a week long stay for 3 families from Feb 15-22 2009. Subsequent to my full payment after checking the website that the expansion would be open in January, I read on trip advisor that one traveler who had just returened from the resort was advised at the Signature dinner for returning guests that in fact the water park was not to be opened till April 2009. This as of yet has not been posted on there web site and none of the poeple who answer the phone at the call center will tell you this. So once learning of this as I am travelling with 5 children and 6 adults I called and asked Beaches will they do to compensate me for the fact that the 27,000 sq.ft. water park will not be open and I had booked this trip on the assumption that it would be ready. the answer was you can cancel without penalty. WOW what a privaledge. I have been to Beaches 5 times have spent over $80,000.00 with these people only for the privaledge of No penalty. I would like to advise other families whom have booked a vacation before April 2009 that if they are planning to enjoy the new water park, they are out of luck. I would also like to hear of any responses anyone has had from Beaches regarding this unfortunate problem many families will have.

  • Stayed February 2008, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Beaches Turks and Caicos Resort Villages and Spa

Address: Lower Bight Road, B.W.I, Providenciales
Phone Number:
Location: Caribbean > Turks and Caicos > Providenciales
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Top resorts Hotel in Providenciales
#10 Spa Hotel in Providenciales
#12 On the Beach Hotel in Providenciales
Price Range (Based on Average Rates): $$$$
Hotel Class:3 star — Beaches Turks and Caicos Resort Villages and Spa 3*
Official Description (provided by the hotel):
Dive into a one-of-a-kind, unbelievably exciting Beaches all-inclusive Turks & Caicos vacation for the whole family. A 45,000 square-foot waterpark; four magnificent villages, boasting the architecture and ambiance of Italy, France, the Caribbean and Key West; a 12-mile beach lapped by clear turquoise waters; endless fun activities for everyone, from tots to tweens and teens, featuring Sesame Street(R) characters, the new Xbox(R) Play Lounge and a sizzlin' teen disco, Liquid at Beaches-all located on one of the world's best beaches.19 Specialty dining options with everything from Caribbean to Japanese, Italian to French, Seafood to Sushi•7000-sq-ft retail village offering guests" high-end jewelry, fashion, candies, souvenirs•Our very own Pirates Island themed aqua-playground hosting one of the Caribbean"s most comprehensive water parks featuring nine slides, lazy river, surf simulator, water cannons, cranks and spray features•Kids of all ages can enjoy fun and games with Elmo and friends in our Caribbean Adventure with Sesame Street(R)•X-BOX(R) Play Lounge with plasma screens and the latest games on the market •Voted Beaches Resorts "World"s Leading Family All-Inclusive" 14 years in a row•Voted Beaches Turks & Caicos "Turks & Caicos Leading Resort" for the 4th year in a row•Voted Beaches Turks & Caicos "The Caribbean"s Leading Family All- Inclusive" for the 2nd year in a row•Six Star Diamond Award- Beaches Resorts "Keeping it Green", American Academy of Hospitality Sciences•Six Star Diamond Award- Beaches Turks & Caicos for the Italian Village•Five Star Diamond Award- The Resort, Le Petit Chateau Restaurant and Mario"s Restaurant ... more   less 
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Also Known As:
Beaches Turks Caicos Providenciales
Beaches Turks And Caicos Resort Villages And Spa Providenciales

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