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“Enjoyable But Expensive” 4 of 5 stars
Review of Alexandra Resort

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Alexandra Resort
4.0 of 5 Resort   |   Princess Drive | Grace Bay, Providenciales   |  
Hotel amenities
Ranked #26 of 44 Hotels in Providenciales
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Enjoyable But Expensive”
4 of 5 stars Reviewed March 4, 2009

We booked a luxury beach front studio with lastminute.com. The resort is a 15 minute taxi drive from the airport. The room was good, and the location on Grace Beach excellent. The restaurant and location on to the beach superb but relatively expensive. We decided not to hire a car as we were only staying 7 nights as one part of our holiday and were enjoying relaxing. The supermarket isn't walking distance so we bought milk (at a price!) from the restaurant, and ate the rest of our meals there. The resort was very quiet, which was perfect. If someone wants noise they should go to the resort next door, called Beaches, which is all inclusive. Great if you have young children, horrible for just adults!! However, there's a good dive centre there which is open to non residents.

The snorkeling along the reef straight off the beach was superb. Loads of fish. It's easy to go to the wrong part of the beach, we and some others did on the first day, so make sure you walk way past the first sectioned off water, to the 2nd, where the reef is. It's a leisurely 20 min walk from the Alexandra.
Mosquito repellent essential in the evenings.
If we ever retuned to the C&C we would stay again, but I'm glad we were on holiday in Florida and did it as an extra trip as it's not that fantastic to justify the distance from the UK.

  • Stayed February 2009, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,096 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (350)
Date | Rating
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English first
Chicago, Illinois
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 26, 2009

We just got back yesterday from our 3 night/4 day stay in Turks & Caicos. The Alexandra was our choice based on TA reviews and we were really happy with our choice. The only reason I did not go 5 stars, is because they don't have room service. Sometimes I just like to eat on the balcony of our room and we did go to the grocery store for food, but you don't really want to buy everything you can get from the restaurant for 1/4 of the price when you add it all up. Other than that - it was beautiful, loved Ada at the Orchid Restaurant, the rooms were sooo beautiful and comfortable. We had a luxury ocean front suite. Worth the $$ if you ask me. Great deal for everything that is nearby. You can literally walk the beach to all different resorts and have access to walk in and eat at their restaurants. Super nice - loved the Alexandra!! Oh and the drinks at the bar...whew - you won't need to many...which is a good thing!! And make sure to try Da Conch Shack if you like red snapper - to die for!!

  • Stayed February 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 16, 2009

We booked a room at the Alexandra for some much needed R&R, and really fell in love with Turks & Caicos. The hotel was nicely appointed, relaxed, and the staff really went out of their way to make our trip to the islands enjoyable.

We bought a timeshare week there we liked it so much.

The Alexandra has a nice bar and ocean lounge, is convenient to a lot of other properties by walking along Grace Bay, and great views of the Atlantic. We enjoyed snorkeling with trips available from the hotel, and even got to see some rare rays and sharks on our conch diving trip.

Stayed September 2006
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Gaithersburg, Maryland
Level Contributor
221 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 514 helpful votes
5 of 5 stars Reviewed December 30, 2008

My husband and I spent 10 days at the Alexandra from November 27 – December 6, 2008. This was our second trip to Provo. On our prior trip we stayed at the Allegro, an AI that no longer exists. Since it had been 5 years since our prior visit we were very pleased with all the changes we saw in Provo. Lots of new buildings, new businesses and much better roads etc.

At the Alex we stayed in the Prima Donna Building on the 2nd floor. We rented our one bedroom unit via VRBO directly from the owners. This was our first time doing a booking via a VRBO listing, and we were very pleased with how everything worked. We paid a $400 security deposit which was refunded a week after we returned. 50% of the cost was paid via credit card one month before we arrived with the remaining 50% due 14 days before our arrival. We were met by the owner’s rep at the airport and we followed him to the Alex. After checking in at the front desk, we were off to our unit.

I was very glad that I yielded to my husband’s suggestion that we get a one bedroom suite vs. a studio. Our studio seemed very new and had a washer and dryer that was very handy since I could do laundry a couple times on our trip and came home with most of our laundry clean – only our swimsuits were wet from our last swim on the day we left.

I would say if you can afford a one bedroom, it’s the way to go even for two people. The separate bedroom with its own TV was great – since my husband is a night owl and could stay up late watching TV in the living room while I could sleep in the bedroom.

The one bedroom we rented came with a very wide shady balcony with two lounge chairs and a dining table and chairs; queen bed in bedroom and sleeper sofa in the living room; TVs in the living and bedroom; coffee table; entertainment center with DVD player; lounge chair and ottoman plus a dining table with 4 chairs. There was a bar in the kitchen with stools and a huge stainless steel fridge; electric stove; convection oven and dish washer. Our unit also had 1 full and 1 half bath. We did not have daily maid service but didn’t really need it anyway. For the price we paid – less than half of going thru the resort, it was worth it. Our unit came with an included mid-week clean and all we needed was clean sheets but the two ladies who came gave it a superb clean even sweeping and mopping the floors which we didn’t really expect.

We rented our car from Grace Bay Rentals and couldn’t say enough good things about Todd and his staff. They were waiting for us once we departed the airport. After signing documents and a quick overview of the car, we were off to the Alex with our rental agent. When it was time to return the car we parked it at the airport and turned in the keys to the girl in the parking booth.

The Alex is ideally suited on the beach and Grace Bay in particular, although, we would suggest renting a car for most of your trip. We’d driven on the left on other islands. However, usually the driver’s side is on your left, not right. That took some getting used to, but after the first couple days we were OK. It gets dark pretty early, so for the first couple days (until we got used to driving on the left and getting oriented) we avoided driving at night.

In terms of buildings at the Alex, we really loved the Prima Donna location because it was always shaded no matter the time of day. The building in front of ours and across the pool area was in the sun most of the day. We’re shade people, so we knew we’d made the right choice by staying in the Prima Donna building.

We were able to find everything we needed (and even some things we wanted) from the IGA. We would stop by every other day or so to pick up some hot meals to stock the fridge, so we could eat on our schedule. We found the IGA prices to be very compatible to what we would pay back home – but then we live on the East coast, so prices are a little higher than other parts of the U.S.

Probably because of the recent hurricanes, the Alex was not packed. We loved having much of the place to ourselves it seemed. We always got our favorite shaded palapa. And had the privacy we wanted. Staff were just wonderful. They always had a welcoming smile when we encountered them. We loved having access to an elevator for luggage and shopping trips. Although, being on the second floor, it wasn’t really a hardship walking up two flights of stairs. Parking was readily available.

The ocean was rough a couple days which was unusual from our experience, but the water was as blue and gorgeous as always and the sand just as sugary soft as we remembered. It was windy a couple days. If it rained, it was always at night when we were asleep.

We ate out less than I anticipated we would because of how lazy we felt – bummer. One of the restaurant faves on the MB IMHO was a disappointment, although my husband loved his burgers on the two times he ate there (once by himself). Most days we woke up when we wanted and had breakfast and headed to the beach. For lunch and dinner we usually ate in our condo.

We bought take out meals from Chinson’s (some of the best Chinese food I’ve had in a long time) and bought takeout pizzas from Pizza Pizza. I loved the steak pizza – and I am not a pizza lover at all. The hot food at IGA was tasty, affordable and differed from day to day. On Thanksgiving we picked up some really tasty turkey and ham dinners. We ate twice at Danny Buoy’s since we loved the food and attentive service. We also picked up some great desserts and pot pies from Grace Bay Gourmet.

We ate at the Alex’s restaurant twice and were pleased both times with the food – lunch one day and breakfast the next. Service was attentive both times. As you can tell, on this trip we didn’t eat out a whole lot.

As others have mentioned, you don’t go to Provo for night life or shopping. So I did minimal shopping – only a couple souvenirs. Had intended to stop by the vendors down at the end of the beach near Breezes, but never got around to it. I was forced to purchase a new digital camera online before departing though – I foolishly walked into the ocean with my old one. Needless to say, salt water does not do good things to digital cameras!

The only negative I had was the quality of the wireless service at the Alex. The wireless was totally out a couple days and unreliable most of the others. I’d say this wasn’t an Alex problem, though, just a problem subject to the vagaries of Internet service on an island.

All in all, we were very pleased with our selection of the Alexandra and the unit we rented. We would not hesitate to stay at the resort in the future.

If you have any specific questions about the Alex or the unit we rented, feel free to email me directly.

Safe travels everyone!

  • Liked — Lack of crowds; shaded palapas; privacy on beach; no topless sunbathing!; few noisy kids; great staff
  • Disliked — Unreliable wireless Internet
  • Stayed November 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, UK
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 7, 2008

Arriving late in the evening, the staff were efficient although a little aloof.
This resort is set on an amazing beach with plenty of water sports on offer, although it can be very windy. A rental car is a must as the shops are not close by and there is limited public transport.
Still, the island is small and you can easily drive to the other side of the island to sheltered bays. We did and were the only ones on a beautiful white sandy beach.
Having been hit by 2 hurricanes this season, the island was incredibly quiet - it really was like a ghost town. This is not the place to be if you like night-life.
The pool is great - endless sunshine with loads of deck-chairs and umbrellas.
The staff are friendly and helpful.
Our studio was supposed to be fully equipped and although missing some essentials, these were quickly provided on request.
The gym is small but has everything you could need.
We only had breakfast at the restaurant but the staff were great - a bit too much Whitney Houston on the stereo!
Overall, a very quiet week but in a lovely setting with great weather.

  • Liked — Beach, pool, decor, view (although not all rooms face the sea)
  • Disliked — Some building work going on during the day after hurricanes earlier in the year.
  • Stayed November 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Mexico, USA
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 19, 2008

We used Tripadvisor to get information about the T&C Islands and the Alexandra (especially after the hurricanes) so we wanted to contribute to those planning a future trip. We stayed for 10 days at the Alexandra Resort (1 bedroom ocean view room) from Oct 31- Nov 9, and had a wonderful vacation. Here are the highlights:

The hotel staff was very friendly, and the rooms were very nice. The full kitchen came in handy, as we rented a car and visited the IGA for groceries for breakfasts & lunches. The resort was fairly empty during our stay (due to reschedules from Ike and Hannah), which meant we had the pool & beach pretty much to ourselves!

The beach was BEAUTIFUL and the water clear- we snorkeled at Coral Gardens which is a 10-15 minute walk down the beach from the Alexandra (saw sea turtles, squid, barracuda, parrot fish, red snapper, as well as many other types of fish - note: the best snorkeling is around the area closed for fire coral restoration). We also snorkeled right outside the Alexandra and saw multiple fish, found tons of sand dollars (keep in mind the brown ones are still alive) and star fish. We can also HIGHLY recommend Caicos Dream Tours all day snorkeling excursion. The snorkeling/diving for conch (you get to keep the shell after the conch is removed for lunch!) and sand dollars was a blast - and everyone on the boat enjoyed the Rum Punch & grilled lobster, conch salad and fish for lunch on the beach. We even got to see JoJo the dolphin and his family playing alongside the boat on the way out of Grace Bay.

If you rent a car (which we recommend) keep in mind the driving is on the left (and the wheel on the right) - but it is fairly easy to get used to. Take a drive to Malcolm Beach - it is about a 20 minute drive to a secluded beach (we literally had it all to ourselves) with excellent reefs and snorkeling starting about knee deep into the water. Pack a picnic lunch (and a few cold Corona) - there is nothing close by for food/drink.

We ate all of our dinners out - and tried a new place each night. We didn't have a bad meal our entire stay - but the food prices are high ($100 - $200 / dinner for 2). Be prepared to pay $10-15 per alcohol drink and ~$50 per bottle of wine. We stocked up on liquor for mixed drinks on the patio & beach at the Duty Free in the Miami airport. We also paid $250 at the IGA supermarket for yogurt, fruit, veggies, sodas, water, beer, snacks, and sandwich fixins'. Coyaba, Coco Bistro, and Las Brisas were our favorites (beautiful settings and terrific food), but we also enjoyed The Tiki Hut, Hemingways, Sharkbites, and the Orchid (at the Alexandra). Be sure to attend the Caribbean Night at the Beachside restaurant on Monday nights at the Alexandra - there is great food, music, and drink!

All in all, we highly recommend the Alexandra Resort. It is definitely not a 5 star-totally pamper yourself resort – but it has nice rooms, it is clean, and is centrally located on Grace Bay. We did notice there was construction going on, however we never noticed any excess construction noise during our entire stay. Also – we didn’t notice any obvious signs of hurricane damage on Grace Bay (other then some tops of palm trees missing), however you will see missing roofs, tiles, etc. on some of the homes and businesses if you drive around the Island. This was one of the most relaxing, enjoyable trips we have had - go enjoy yourself in Provo!!

  • Liked — Beach, Location on Grace Bay, Full kitchen, Great room for the value!
  • Disliked — Service was a little slow at times (due to low season?)
  • Stayed November 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, MD
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 12, 2008

We stayed at The Alexandria during Spring Break 2008 (2 adults and 3 children). The kids loved the pool. We stayed in the ocean front building, 2 bedroom....room was run down, bathtub/shower drain barely worked. Had a couple of visitors in the room....geckos. Based upon the cost of food and taxis, we were very happy to have the full kitchen. The cost of taxis is OUTRAGEOUS!!!! The food at The Alexandra is ok, but with only 2 small restaurants...it gets tiring after a while. The water was extremely rough during our stay due to a storm at see, but on our last day the kids were able to go out on one of the sea kayaks and meet JoJo....best part of the vacation.

After staying at many other resorts throughout the island, I wish I had spent a little more to get a better resort.

  • Liked — Ocean View from room
  • Disliked — Cost of Taxis and condition of rooms
  • Stayed March 2008, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alexandra Resort

Address: Princess Drive | Grace Bay, Providenciales
Location: Caribbean > Turks and Caicos > Providenciales
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#12 Spa Hotel in Providenciales
#13 Top resorts Hotel in Providenciales
#18 On the Beach Hotel in Providenciales
#22 Luxury Hotel in Providenciales
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Alexandra Resort 4*
Number of rooms: 90
Official Description (provided by the hotel):
Located directly on Grace Bay Beach, one of the most beautiful beaches in the world, The Alexandra offers the dream vacation of a lifetime; spacious accommodations, warm friendly service, amazing oceanfront dining and a free daily activity program. Guest can also take our complimentary shuttle to our two on-island sister resorts to enjoy their dining facilities. The Alexandra provides a delightful Caribbean atmosphere, fantastic ocean views, powder white sand, and activities and amenities including Pelican Kids' Club, complimentary non motorized water sports, tennis courts, free use of pedal bikes, and so much more! ... more   less 
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Also Known As:
Alexandra Resort Providenciales
Alexandra Hotel Providenciales
Alexandra Resort Turks Caicos
Alexandra Turks Caicos
Alexandra Resort Turks And Caicos/Providenciales

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