Our family of 4 (two adults, 19 and 22 year-old kids) returned last week from a 9 night stay at The Venetian. We had peeked around at The Venetian (during our stay next door at the Tuscany) on our last visit to Turks &Caicos two years ago as they were just nearing completion. While we were beyond pleased with our stay at the Tuscany, we decided to try the newer Venetian this time around. We were once again thrilled with every aspect of our accommodations.
We stayed in Penthouse 703 and felt like it was the best unit on the property based on the unobstructed views. There are huge windows and porches that take full advantage of the fantastic beach views. The unit itself was very spacious and had absolutely everything we could ever need. The housekeepers did a fantastic job of keeping our unit spotlessly clean, and I appreciated the fact that they had no problem with waiting to come and clean whenever it was most convenient for us. Even though there were only 4 of us, she gave us 6 new big fluffy clean beach towels every day. We did several loads of laundry (they have a full size washer and dryer) and she replenished our laundry soap each time. They also provide dish soap and paper towels at the sink and replace those before they run out as well. The housekeepers ran the dishwasher and sometimes even unloaded it.
We only ate a few meals out and so we did a lot of cooking in the unit. The kitchen was wonderful and had high-end appliances, granite countertops, etc. There is a gas grill onsite that you can use, and they even have a shopping cart stored by the dumpster that you can use to transfer your groceries up to your unit in one easy trip. I was thrilled to find that they had every type of cooking utensil, pot, pan, etc. we needed. We baked cookies and brownies, cooked a huge pot of spaghetti sauce, made daily smoothies in the blender, etc. and I felt like I was in my own kitchen. They also provided local coffee for the coffee maker and replaced the bag before it ran out. They even provided 6 water bottles for us each day. I felt like they are really aware of whatever needs you might have and they try to accommodate you before the need arises.
We also appreciated some of the special touches that made us feel at home. We really enjoyed looking out at the great views through the binoculars that were in the room. We even saw 2 dolphins (Jojo maybe??) swimming in the shallow waters one evening as we were eating dinner on the porch. While we brought several movies from home, they also provided some DVDs and a selection of books. We really enjoyed watching movies in the relaxing TV room on several evenings.
We loved watching the sunset each night as we ate our dinners on the screened-in porch. We got to enjoy a few quick rain showers while staying nice and dry on that porch as well! The open sun deck was also a wonderful place to enjoy breakfast and just relaxing in the sun.
The beds were very comfortable and the air conditioning worked great. We had heard that many places only provide air conditioning in the bedrooms, but we appreciated the fact that our entire unit had great air conditioning throughout.
When we go to Turks, we generally go to just relax as much as possible and we were able to do that. We spent much of our time walking on the beach, reading under an umbrella in the nice beach chairs they provide. Most of the time we were the only ones using them! We were there during the slow season and there were never more than a few units occupied during our stay. Even if it had been busier, I doubt we would have ever felt cramped since the building only has 27 units and plenty of beach space.
We also enjoyed a good bit of snorkeling on this trip. We spent one day snorkeling at Smith's Reef (we saw a small whale come out of the water as we walking on the beach toward the reef!) and then snorkeled at The Bight in front of Coral Gardens. We rented a car throughout our stay so we were able to drive all around the island exploring and also go to the grocery store, restaurants, bakery, etc. We also really enjoyed snorkeling several times at a neat spot just a short walk down the beach to the East of the building. You can easily see a section of large rocks that jet into the water from the beach and there are lots of varieties of fish there. We always bring our own snorkeling gear on beach vacations so that we can snorkel whenever/wherever we want.
We also enjoyed a fun game of tennis one night using the free equipment they loaned us from the front desk/office.
While we were somewhat careful about keeping an eye on our belongings, I appreciated the fact that we always felt very safe at all times. Unlike on some other vacations we have taken (Puerto Rico especially!) where we felt like we had to be hyper-vigilant about guarding our things and being "on alert" regarding our safety, we felt comfortable at all times while on the island. I appreciated the fact that we felt like we could walk away from our things and leave them on the beach without fear of someone robbing us. Not that I would recommend leaving valuables out, I'm just saying we never felt like we had to be extra cautious. We also appreciated the extra security of being in a gated resort with a guard who walks/bikes around the property and is very visible in the evenings.
The location of The Venetian was also a big plus for us. We loved that it is technically the last resort on the end of that section of Grace Bay, so you can walk to the East and see very few people. We enjoyed being close enough to restaurants and shopping and the just minutes away from the heart of everything, but still being on the quiet, more secluded end. It was so peaceful and quiet at all times, but especially at night. Really the only sort of "party" activity we saw on our night-time beach walk was several doors down at Club Med. If you are looking for "nightlife", you won't really find much of it, but if you are looking for a quiet, relaxing family vacation, Turks and Caicos and especially the Venetian can't be beat.
Overall, the people everywhere on the island were very warm, welcoming and kind towards us as tourists. Coleen, the manager/concierge at The Venetian was perhaps the kindest and most accommodating of all! She worked with my husband before our arrival, responding to his emails and answering his questions. She was ready and eagerly waiting to welcome us when we arrived, and even let us check in early. She walked us to our unit, while a kind gentleman wheeled all of our luggage up for us. During our stay, Coleen checked in frequently to see if she could help in any way in answering questions about things to do, arranging a boat rental, traveling to the other TCI islands, etc. She met up with us as we returned "home" after day outings just to see how things went and make sure we were having a great time. She even came out to chat with us briefly out at the beach one day. She was never obtrusive, but simply very kind and caring doing everything possible to make sure our vacation was perfect in every way. We were truly heartbroken when our incredible trip came to an end it was time to leave paradise. Coleen hugged us goodbye and said she hoped we would return again and we really meant it when we said we certainly hope we will!
One of our best vacations ever, with incredible, personalized customer service unlike anything we have ever experienced anywhere else. (Except maybe when we stayed at their other property, The Tuscany, which was very similar and also extraordinary!)
- Official Description (provided by the hotel):
- The Venetian offers a serene and luxurious condo for a much desired winter holiday escape. Capturing the elegance of oceanfront living and set on the white sand and glistening turquoise sea of Grace Bay Beach, The Venetian captures the best in Caribbean living. From its architecture to design and finishes, The Venetian offers all of the amenities and beauty desired by those seeking the best in our piece of paradise. ... more less
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- Also Known As:
- The Venetian On Grace Bay Turks And Caicos/Providenciales