I am appalled by the rudeness and inconsideration that has been received from your staff at the spa. The receptionist there is very rude, inconsiderate and doesn't have any manners when it comes to treating customers. She spoke over me, wouldn't answer my questions and lied on the phone about speaking with the reservation team when the number I called was the spa directly.
I cancelled my spa appointment due to this rudeness and disrespect. She desperately requires training. With the way people are seeking reviews of places and spas, I would definitely tell my friends that this is not the place to get a massage as it wouldn't be relaxing at all to be greeted by someone like this.
- Official Description (provided by the hotel):
- An extraordinary Caribbean retreat, located at the point of the pristine twelve-mile beach of Grace Bay. Inspired by classic, turn-of-the-century British Colonial architecture, the beach front setting looks out upon a shimmering vista of turquoise sea and alabaster beach.Here, in a setting seemingly untouched by time, each suite has been designed to include every luxury, leaving you free to encounter your own personal state of grace. Come and experience it for yourself! ... more less
- Reservation Options:
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- Also Known As:
- Point Grace Hotel Providenciales
- Point Grace Providenciales
- Point Grace Turks And Caicos/Providenciales