I've never written a review before but after our trip to Harbour Club Villas I couldn't resist. We rented the entire resort of 5 private villas for a family getaway and a sunset cruise wedding on the Atabeyra. The high level of customer service started shortly after inquiring about the resort. Marta asked me what the intentions of our trip were and replied with a very thorough response providing insight that only a local resident could provide. She helped us coordinate the cake, flowers, car rentals, boat and much, much more.
It was the first time that my family from Chicago and my finance's family from Brasil and Barcelona were meeting so needless to say we were a bit nervous. The stay couldn't have been better. We were greeted each morning by Barry and Marta and depending on the objectives for the day, were provided with information and directions. This insight allowed us to explore the entire island or Provo during our 8 day stay.
We held the reception after the wedding cruise at their tiki hut. When we returned from the picturesque wedding cruise, the entire family was floored to see how Barry and Marta set up the reception area. To our surprise, Marta spent several days making hand crafted items that they used to decorate the tiki hut and pool. Their attention to detail was amazing. Since we were being treated like family during our stay, we invited them to celebrate the evening with us.
They provided a level of customer service well above and beyond our expectations. We couldn't have done it without them and look forward to returning for family vacations in the future!