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“How can you call these bits of heaven "units?"” 5 of 5 stars
Review of The Regent Grand

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The Regent Grand
4.5 of 5 Resort   |   Regent Street | Grace Bay, Providenciales   |  
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Hotel amenities
Special Price
33% discount off rate
Ranked #4 of 44 hotels in Providenciales
Downingtown, PA
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
20 helpful votes 20 helpful votes
“How can you call these bits of heaven "units?"”
5 of 5 stars Reviewed May 6, 2012

I am sitting in "peace of heaven" 310 at The Regent Grand Provo. Our first full day of vacation is over--booo! Our family had the most amazing day today that I had to sit down to write this.

First, if you choose The Regent, try to book unit 310 from Craig and Candy Devenport. These owners were delightful to deal with. While the week is expensive, it is totally worth the money. VRBO is the greatest site for a great deal (message me for details.)

RG is luxurious. Period. Our three bedroom corner condo is enormous. The entire thing is outfitted with top of the line furnishings and appliances. We are here with my mom and our 3 kids. There is so much room for all of us. The balcony overlooks the perfect turquoise water of Grace Bay. There has been a glorious breeze and we have torn ourselves away from the balcony only to head down to the pool.

RG's pool is PERFECT for families. Not only is it warm, but it has two zero entry points, two infinity edges, two hot tubs (carved out of the pool proper) and it is magnificent to look at. After a long day of travel yesterday, we spent the entire day in or around the pool and beach.

People on this site have criticized RG for being more of a "condo-tel" without the typical amenities of a luxury hotel. Well, if your idea of luxury is swarms of people battling for pool loungers or obnoxious DJs doing poolside hokie poke--THIS IS NOT THE PLACE FOR YOU.

So far we have only interacted with a few staff members. David at the bar already knows my family, our drinks and our room number. Juan at the pool is inconspicuous but helpful at every turn.

Nicola manages 310 and is a sweetheart. She called me the day we booked our vacation, emailed me a list of our dinner reservations and left her cell number in case we needed anything.

Upon our arrival, there was an enormous fruit basket courtesy of our gracious hosts. We didn't even eat a full lunch today, just munched on fruit we brought down from our room. No one pressured us into buying poolside food but would have happily brought it had we asked.

The doors to our master balcony are just open enough to hear the lapping of the waves and feel the cool breeze...I feel myself dozing--if I am dreaming of today, please don't wake me.

Room Tip: Use VRBO to book a three bedroom corner unit.
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  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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338 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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English first
Los Angeles
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 28, 2012

My BF and I wanted a relaxing yet luxurious getaway and that is exactly what we found here. In fact The Regent Grand and Turks & Caicos in general exceeded our expectations. The Regent Grand is the perfect mix between being completely isolated on vacation (getting a private villa) and feeling like you are on vacation with a ton of ppl (such as a cruise or an all inclusive type place). The latter of the aforementioned being like and "Anti-vacation" for me personally. The grounds, fitness center and pool are kept very tidy. Our accomodations (2 bedroom garden view villa) was lovely with a great outdoor patio. More than enough space and kept very clean-and a nice surprise of a washer/dryer and full kitchen with all necessary cutlery, dishes and pots and pans. The hotel is located right smack in the middle of town, walking distance to shops and eateries. Probably the best part of the experience at the Regent Grand was the service. Hands down JIMMY is my favorite example of great customer service. He is phenomenal!! Funny, instantly likeable and remembers who you are in an authentic way. Around to help you enough but not overly pushy. He and a few of the other staff at the Regent Grand could teach a customer service course-and I wish they would here in the States :) Two other top notch staff memebers are Calvin & JoJo. Kudos to you all for an excellent unforgettable job well done!
The other undeniable show stopping experience is the beach of course. That one we would all have to give credit to mother nature for but the Regent Grand does come up with ways to even enhance this experience; i.e. clean and accessible lounge chairs with umbrella's and little drink tables, plenty of fresh clean towels, an outside shower to clean off your sandy feet before heading back in, and of course if you need a beverage brought to you Jimmy or some available staff member is easy to find to bring it to you. What is also nice is that they aren't pushy with it. While I am sure it is their best interest to have vacationers ordering bar drinks, they are just as kind and helpful if you bring out your own drinks, offering ice if needed or to take cups away if you are finished.
All in all a wonderful trip and experience. We certainly will be back!

Room Tip: While I am sure that the rooms with the Ocean views are spectacular I have to say that our pool/Gard...
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CT
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 24, 2012

My niece and I spent a week at the Regent Grand in a pool view/2 bedroom condo and loved every minute of our stay. The condo was very tastefully furnished and immaculately cared for by the housekeeping staff. Our balcony overlooked the gorgeous pool and we enjoyed a take-out dinner from the nearby gourmet grocery store on one of our evenings. The beach was great and we spent hours reading,resting, and chatting with other guests. The location was superb; we could walk to stores and restaurants and never needed a car. One of our highlights was a land tour with ConchaWoncha Tours. We had a great day with Desmond, Therese, and their other passengers. We highly recommend this tour if you don't want to venture onto a boat trip. We loved The Deck at the Seven Stars, Bella Luna Restaurant, Hemingways, and Bay Bistro, where we had lunch. Peace, quiet, great location sum up The Regent Grand.

Room Tip: We were in Room 802 overlooking the pool and it was very quiet with a beautiful views of the pool.
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 15, 2012

We stayed at Beaches last year. While we loved Turks and Caicos, we wanted a more relaxing, less "inclusive" type of vacation. The Regent Grand provided that and much more! We traveled with our 12 and 15 year old children and found the perfect blend of relaxation and activities. However, keep in mind that the activities need to be planned by either you or the friendly concierge. The staff is friendly and more than accomodating. We were also upgraded upon arrival....without asking AND during spring break. It set the tempo for the trip, we really wanted for nothing.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 9, 2012

Really a spectacular way to vacation - the room we had was well furnished with a terrific view. Everything was fully operational, and the staff was very friendly and helpful. The morning continental breakfast came in handy. Definitely a recommend for those seeking peach and quiet and relaxation.

Room Tip: The 2nd bedroom and bath were a great luxury.
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  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed March 26, 2012

Just returned home from a week at the Regent Grand. I booked a 3 bedroom/3 Bath condo directly with an owner. The property is beautiful and so well maintained. Our condo was beautiful, too. It was large and spacious and very well appointed. The view from the condo was breathtaking.

The service was great. The entire staff was kind and friendly and very gracious. The pool area is as lovely as everyone says. The beach was my favorite, though. There was a constant breeze off of the water, making it a comfortable temperature. The water is the most amazing color of blue and was not too cold.

We ate at The Vix, the restaurant across from the property. Our food was delicious, as was all of the food we had on the island. We did not have a bad meal while we were there. We had massages at the Teona Spa. They were wonderful, too!

We have traveled to many islands. This one was one of the best. I would definitely recommend it! And, the Regent Grand is just FABULOUS!

Room Tip: I ordered directly from an owner on vrbo. The owners' have been a delight to deal with. Our co...
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  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Top Contributor
56 reviews 56 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 24, 2012

We had a wonderful time at the Regent Grand. It was our third trip to the island but our first stay at the property. By far the best attribute of this lovely property is the pool - beautiful, well laid out, lots of chairs....it was amazing. This is matched by the attentive, helpful staff and the extra touches (bottles of cold water delivered to you at the beach and in the pool area). The units are spacious and lovely and the beach is beautiful. A wonderful experience!!

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Regent Grand

Address: Regent Street | Grace Bay, Providenciales
Phone Number:
Location: Caribbean > Turks and Caicos > Providenciales
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Providenciales
#3 Luxury Hotel in Providenciales
#3 Spa Hotel in Providenciales
#4 On the Beach Hotel in Providenciales
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Regent Grand 4.5*
Official Description (provided by the hotel):
This beautiful, boutique and beachfront property, is voted Top Luxury Hotel Mexico & Caribbean, Traveler's Choice Award. Stretching across 300 feet of award winning Grace Bay Beach, it is where memories are made and traditions created! The Regent Grand is ideally situated in the heart of Grace Bay, adjacent to The Regent Village and seconds from shops, restaurants, bistro bars and duty free. All of the one, two and three large Ocean-front Suites boast private terraces and the luxury of unobstructed views while our more intimate Pool and Garden Suites overlook lush Caribbean gardens. Full rates include daily housekeeping, breakfast, welcome cocktail and WiFi. Amenities include heated mosaic pool, Nautilus gym, pool & beach service, pool bar, Teona Spa, free Golf at Provo Golf and Country Club (when staying in an ocean front suite), and fabulous Concierge service. ... more   less 
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Also Known As:
The Regent Grand Hotel Providenciales
Regent Hotel Grand
Regent Hotel Providenciales
Providenciales Regent
The Regent Grand Turks And Caicos/Providenciales

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