We stayed at Island house for 7 nights as part of our annual dive trip. Package included 7 nights lodging, 6 days of 2 tank diving with Grand Turk Diving Company and 2 cars for 6 people in 3 rooms. The rooms were in various stages of being finished. One was literally completed as we checked in. All the renovation was due to the Hurricane that hit Grand Turk a year ago. The Island House has recovered very nicely with most of the rooms now available for rent.
We were met by Donna, one of the owners at the airport for pickup and a small island tour. Since we arrived as 2 groups of 4, then 2 more, she made another trip to the airport later to get the remaining 2 people. Island house has a nice fresh water pool, plus great views of North Lake. They provide fresh, clean drinking water via a 5 gallon dispenser. They left a small glass pitcher in each room, plus a larger 1 gallon container if you needed to hold more water for cooking or just went through a lot of it.
The web site claimed they had direct dial phones, Internet and cable TV. As of our visit, they were still waiting for the cable to be re-done for the island from the Hurricane and the phone system was in the same condition. We didn't need either, but it would have been nice to know they weren't quite ready. Internet worked fine, but not by the pool, which was removed from the buildings.
During our stay, there were minor things we needed, like more coffee for the mornings and extra soap here and there. Each request was met with a cheerful smile and the item appeared. Or in the case of questions about where places were or needed reservations, Donna was more than happy to make the calls and arrange things. I can't think of one request that Donna could not help us with.
Overall, it's a great island. Still recovering from the hurricane, but plenty of restaurants are now open. More hotels are re-opening and things are getting back to normal. It will still be some time before they are really 100% back, but it's a great place to visit and we would easily stay at Island House again. It was one of the friendliest places we've been to. The views are also pretty nice since they are up on a small hill.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.