We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Le Grand Courlan Resort & Spa and Scarborough?

We'll send you updates with the latest deals, reviews and articles for Le Grand Courlan Resort & Spa and Scarborough each week.

Le Grand Courlan Resort & Spa: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 145 Reviews
5.0 of 5 stars
30
4.0 of 5 stars
50
3.0 of 5 stars
22
2.0 of 5 stars
25
1.0 of 5 stars
18
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#6 of 20 hotels in Scarborough
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 78
  • Address: Stonehaven Bay, Black Rock Scarborough Tobago
Property Type: Resort (All-Inclusive)
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities that are included in the nightly rate.
Description: Oceanfront Hotel located 5 miles from airport & capital. This description is based on information provided by the hotel.
Check Rates: $467 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

Reviews of Le Grand Courlan Resort & Spa

( 11-15 of 145 )
“"The 32 Club!!"”

Le Grand Courlan Resort & Spa

Mar 19, 2008
1/1 found this review helpful

At last... this hotel is getting the correct reviews! We stayed here last year at about the same time, and had a great holiday, so much so, I booked the hotel provisionally direct with the then GM. Unfortunately, my booking went astray - the GM left to have a baby, and Tony took over. At the time of our visit we were told there were many things happening by way of refurbishment, and that we could look forward to a superior 4 to 5 star hotel in 12 months time. I eventually booked with BA for the hotel at a price cheaper than I got direct - so please note!

I will try and be as fair as I can with this review - bearing in mind this is our second visit.

There have been a lot of staff changes - there are now, I guess, about 50 Phillipine staff there, and a great job they are doing too. They are so polite and great workers, some having left 5 star hotels in the Phillipines to come here. The remainder are mainly Tobagan, and I was so pleased that several of those we really rated before are retained - Stephanie, Valerie, and Naseem to name but a few.

Other changes include new umberellas around the pool - a complete disaster because the old stands they are in are top heavy, and one gust of wind and they blow over!! They are also very flimsy and break easily - some 5 or 6 were damaged during our 2 weeks.

Food hasn't changed that much since last year - it is either excellent, or poor - never a happy medium. We had some superb fish dishes, steaks etc., but then there were a so-called rack of lamb (neck of lamb vaguely disguised), and pork fillet - would sole anybodies shoes! However, overall, a 6/10 for the food - I have eaten much much worse in many other hotels.

Cleanliness was superb - room was spotless, and all other rooms, toilets etc, regularly cleaned to a very high standard. The pool was kept in clean condition too.

As for our room, we had one on the second floor of the "bottom block" - a superior ocean view room like the one we had last year. Beautiful view, but in dire need of a refurb, which is going on all around. I will not comment on the general facilities in the room except to say they were tired, but I know that will be rectified in the near furure.

Entertainmnet was the same as last year, so I am unable to be too critical, having seen it before - but we enjoyed - especially Michael Baker, a singer with a difference in that he involves the audience with great humour - more later! *

On site a lot of the time is Ellis, who we befriended last year - he seems to do more for "customer relations" than the apponted young lady, who we hardly ever saw, except when she was writing the notice of forthcoming events in the lounge! Ellis runs his own guide business, which we didn't use this year, but I can highly recommend his island tour which is so, so enjoyable and interesting - ask for Michael to take you, who knows flora and fauna like the back of his hand. Ellis also organised a rental car for us - thats another story! **

As for the beach, we were disappointed this year - it is a public beach, and kept quite clean by the hotel, and sister hotel next door, but is suffering somewhat from a spillage of what appears to be coal dust. The palm leaf umberellas are in great need of refurbishemnt - very tatty, and the recliners, plastic - are very hard, with no matresses. Both my wife and I have bad backs so had to stay at the pool over the duration, where the seats are quite comfortable.

Spa treatments, as last year were superb, and as they are included in the price of your stay, well worth the money.

Now - why the heading "32 Club" ?

When we arrived, there were some 40 or 50 guests most of whom left after a couple of days, with a new influx - which made the total of 32 in an hotel with accomodation for - what - 200? It was a great "gang" with many great characters as well. (Pictures attached). That made our holiday .... * One night, the singer Michael Baker really got us going, so much so, I invited Dave - a fellow Welshman, to have a dance!! I may have had a drink or two!) Dave is a spitting image of Russ Abott, and between us we really got the audience (the 32 Club) into fits of laughter, culminating in me flying across the floor after snapping my Achilles tendon completely, demolishing a glass table and strewing glasses everywhere - great time - not!!

** The car we arranged to hire through Ellis was very comfortable, servicable, and the owner's pride and joy. We went through a place called Culloden, and as we did, there was an almighty bang - thought the engine had blown up - but 2 youths had thrown a boulder on to the car, which created a big dent in the roof. Thank God it didn't come through the screen! So beware - this happens quite often I was told!!

Lastly, a word about the new GM, Tony - he is really trying his best to get things right, with what I can only assume is quite a tight budget. He is slowly winning, but there is still a lot to do, and the "major refurbishment" that was supposed to have been carried out by the beginning of this year, to our minds only includes minor alterations, paint jobs, cleaning roofs and so on, although a great deal of work appears to have been carried out, and is still ongoing, to the grounds - tree/bush felling etc. Compared with other hotels on the island - we've seen a few - I reckon Le Grand Courlan has equalled them in the star rating, which, don't forget, is a Caribbean rating, not London, New York etc.

All in all, we thoroughly enjoyed our stay again, and would recommend anyone to go there - relax, lay back, and forget any silly little things that crop up - I've mentioned a few, but they certainly didn't detract from our enjoyment!

  • This TripAdvisor Member:
    • Liked — The friendliness and attention of the staff
    • Disliked — The food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank_O_PhileWales's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Age group: 65+
Member since: May 27, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
People with disabilities, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $467 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“happy couple herts”

Le Grand Courlan Resort & Spa

Mar 12, 2008
1/1 found this review helpful

Trip advisor very misleading!
We think treat people like you would like to be treated yourself, all the staff from breakfast to the cleaners were very efficient and polite and very helpful. Resort when refurb is finished will be very comfortable. Spa was just great, we were very spoilt, thanks to Lorraine and all her staff for being so professional and accommodating. Speak to Tony the General Manager and listen to his ideas which are already being put into place. Rooms very spacious, lots of hot water, very comfortable bed!
Thanks to Kenwin, Ryan, Anesia, Akeisha for making our holiday with our friends so special, last but not least the man himself, Errol (Mr Thomas) who we would like to thank for his friendship and honesty and for showing us so much of this lovely Island, his family and his friends................we will return
PLease do not dismiss this Island or the Hotel as the people are the best we have come across in all our Caribbean travels!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shadyHerts's Summary
Date of Stay: February 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 50-64
Member since: March 12, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Older travelers
I do not recommend this hotel for:
People with disabilities, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $467 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great if you put in the effort”

Le Grand Courlan Resort & Spa

Mar 5, 2008
1/1 found this review helpful

Read trip advisor prior to going,was slightly nervous. Dont be ,Great holiday great place ,fantastic staff,who are friendly and cannot do enough for you,Treat people as you wish to be treated thats all I can say.
The people who are whining please go elsewhere as you did not make the effort,
It is not the Ritz but it does not claim to be,Yes it needs some work but talk to Tony Suttile and he will tell you what is planned.
Anyway to Errol,Kenwin,Ryan,Akeisha,Anesia and the rest of the staff thanks for everything,and thanks to the GANG,ie all that where there between 14th feb and 28th feb .Great Birthday ,Thanks
N+P Binfield

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bigmanBerks's Summary
Date of Stay: February 2008
Member since: March 05, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $467 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Overall, enjoyable”

Le Grand Courlan Resort & Spa

Mar 4, 2008

This is NOT a 4 star resort, but it is clean, comfortable and enjoyable. The staff was pleasant.

There is minor paint/touch up going on to spruce up the place, and that needs to continue.

The food was good, not excellent. The major problem was both ala carte and buffet dishes were not served hot enough!!! The drinks were excellent,

The spa relaxing and the pool area pleasant.

  • This TripAdvisor Member:
    • Liked — Overall setting, very pleasant
    • Disliked — slightly disappointed in beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dadsduchess's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 50-64
Member since: March 04, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $467 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great holiday - you've picked agreat place to go!”

Le Grand Courlan Resort & Spa

Save Review
4 of 5 stars
Camberley, Surrey.
Mar 2, 2008
2/2 found this review helpful

After reading a lot of the reviews about Le Grand before we set off, we were naturally pretty concerned that our hotel would not provide us with the holiday we were looking for. However we had a lovely time at Le Grand and find it hard to understand why other reviewers had cause for concern.

Our initial impression was that the staff were friendly, communal areas were spotless and the hotel was in a lovely setting. Our room was large, comfortable and with fab sea views. Ok the bathroom was a little tired but it was clean.

However we realised that we were in the Caribbean and that you have to adapt to "Tobago time" and just chill out!

We found the staff were friendly and interested in making sure we had a lovely holiday - some of our fellow guests could learn a few manners in their approach to the staff and therefore receive more favourable service. Manners cost nothing.

Our fave night was the manager's cocktail party - this was a great way to mix with the other holidaymakers and led to a fun night all round. The hotel put an enormous amount of work into providing us with a terrace dinner one evening which was another cracking night. In our week the food and service were excellent so whatever problems were encountered by previous reviewers seem to have been resolved. Our spa treatments were something to look forward to each day and we found the staff there equally as courteous, accommodating and friendly.

All in all we had a lovely holiday, enjoyed the adjacent beach and we are now experiencing major withdrawal symptoms from the lack of Pina Coladas and Island Girls!!!!

I guess some people wil never be happy - worrying about the sky being too blue or the beach too sandy and the sea too salty - we just chilled out and had a lovely relaxing holiday.

  • This TripAdvisor Member:
    • Liked — Setting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dickyryan's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: January 02, 2003
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $467 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Le Grand Courlan Resort & Spa

( 11-15 of 145 )
Travelers Who Viewed This Property Also Viewed
Location: Scarborough, Tobago
$370*
Check Rates
Location: Scarborough, Tobago
$163*
Check Rates
Location: Scarborough, Tobago
$172*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Le Grand Courlan Resort & Spa? Share your experiences!

Do You Own Le Grand Courlan Resort & Spa?

Le Grand Courlan Resort & Spa Also Known As

Address: Stonehaven Bay, Black Rock, Scarborough, Tobago