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Hilton Trinidad and Conference Centre: Traveler Reviews

3.5 of 5
Lady Young Rd. | St. Ann's, Port of Spain, Trinidad
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Hotel amenities
Special Rate
$159 (USD)
Hilton Trinidad and Conference Centre
Ranked #4 of 19 hotels in Port of Spain
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389 reviews from our community

Traveler rating
    103
    147
    64
    41
    34
See reviews for
Families
58
 
Couples
73
 
Solo
44
 
Business
161
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Barbados
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“A Bajan and A Trini”
4 of 5 stars Reviewed November 16, 2012

I first visited this hotel in 2010 and again in 2012 and both times I had an exiciting time. This hotel is known as the Upside down hotel because you walk into the loby and then go down to the hotel rooms as opposed to going up. This I found to be quite fascinating. Also, the room was quite cozy and the complimentary drinks we found on the beds added to us having a sizzling first night.The pool there is also great and the food is awesome. Overall I can definitely say that my stay at the Hilton Trinidad and Conference Centre was enjoyable and definitely worth it.

Room Tip: Any room is great Its who your with thats important.
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Dionneolivia about Hilton Trinidad and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBD-HTrinidad, Director of Sales at Hilton Trinidad and Conference Centre, responded to this review
November 21, 2012
Dear Dionneolivia:

Thank you for taking the time to review our hotel !!

We are glad to know that you enjoyed both stays at one of the few upside down hotels with rooms and suites terraced down the side of the hill and the lobby at the highest point. Thank you also for your positive comments on room and food quality as well as on our pool area.

We look forward to have you back with us for your next visit to Trinidad!
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Very nice stay”
5 of 5 stars Reviewed November 5, 2012 via mobile

This is a very clean, safe and nice place to stay! Great gym, beautiful pool and clean facilities. It is farther away from things- but overall is really a great stay! The food here is a little pricey but you can order food in from Dominos, KFC and Pollo Tropical!

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MelissaMuirhead about Hilton Trinidad and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBD-HTrinidad, Director of Sales at Hilton Trinidad and Conference Centre, responded to this review
November 14, 2012
Dear MelissaMuirhead:

Thank for taking the time to review our property on Tripadvisor!

We are happy to learn that you liked and enjoyed our facilites, especially our gym, pool and overall service, cleanliness and safety.

We look forward to hosting you next time you visit Port of Spain!
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Mumbai (Bombay), India
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
“Peacefull resort”
4 of 5 stars Reviewed November 5, 2012

Hiton at Port of Spain is a like a resort. Close to the central park and on top of the hill. The reception is on the top floor and the vehicles go up all the way there. The rooms are actually below the level of the reception. Below reception is the lobby and then the restaurant, after that then the rooms are constructed. The rooms are really nice with twin beds and having a good balcony to view the traffic below. the sea is visible clearly. The restaurant is quiet spacious and can accomodate a large number of people.Hotel is located about 1hours drive from the airport.

Room Tip: All rooms are good
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 4 more reviews by Sunny04_11 for Port of Spain
Ask Sunny04_11 about Hilton Trinidad and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBD-HTrinidad, Director of Sales at Hilton Trinidad and Conference Centre, responded to this review
November 14, 2012
Dear Sunny 04_11 from Bombay:

Thank you for sharing your recent experience with us!!

We are very glad to know that we met your expectations regarding our location, rooms and cleanliness and you enjoyed your stay!

We look forward for your continued preference next time you visit Port of Spain !
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Trinidad
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
“Attended Ole Years Night Party 2011 at Hilton Poolside”
5 of 5 stars Reviewed November 2, 2012

My daughter, husband and I attended 2011 ole years night party at the Hilton Poolside.
It was a wonderful experience, the music was great, the food was excellent. The hotel is very well kept and the staff at the hotel always willing and ready to help you. The location is also very centrally located near to the Savannah and downtown Port of Spain.

  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 3 more reviews by angeleyesTrinidad for Port of Spain
Ask angeleyesTrinidad about Hilton Trinidad and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBD-HTrinidad, Director of Sales at Hilton Trinidad and Conference Centre, responded to this review
November 6, 2012
Dear angeleyes Trinidad:

Thank you for sharing your experience and positive comments with us in Tripadvisor, especially our great location...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lawrenceville, GA
Senior Contributor
43 reviews 43 reviews
33 hotel reviews
Reviews in 30 cities Reviews in 30 cities
17 helpful votes 17 helpful votes
“Very nice hotel. We'll stay again when we return.”
4 of 5 stars Reviewed October 29, 2012

My wife and I thoroughly enjoyed our stay this past week at the Hilton Trinidad. I'm a HHonors Diamond VIP. The benefits were excellent. The rooms were nice, the fitness center is top notch, and the Executive lounge is one of the best I have been to. The staff at the lounge and the fitness center did a great job. However, housekeeping was very disappointing. Very slow, forgetting to leave coffee, wash clothes, towels was a daily nuisance. When we called to get these needed items I had to call at least twice to get the items. The pool bar staff on Saturday were pathetic. When my wife and I sat down to order some food, the staff acted like we were bothering them. One lady never got out of her chair the whole time we were there. Our food came out of the kitchen and sat on the pickup shelf for about ten minutes. Finally we asked the waitress if she could bring our food before it became cold. She muttered something under her breath and shoved the plates in front of us. People like this can ruin the reputation of this fine hotel. The general attitude of the pool staff and housekeeping is terrible. Saturday I called the front desk and asked for the manager because I wanted to speak to him/her about this. The person at the front desk said “I will have the manager call you”. No phone call was received. Improvements are needed in some departments, but the others are top notch. Will we stay here again. You bet. The good things outweigh the bad things.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask youcan2 about Hilton Trinidad and Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DBD-HTrinidad, Director of Sales at Hilton Trinidad and Conference Centre, responded to this review
November 6, 2012
Dear youcan2:

We really thank you for taking the time to review our property.

We appreciate your positive comments regarding service at our Executive Lounge. We are sorry to learn that we did not offer the expected service from our housekeeping, pool area team as well as the follow up from our front desk team.

Your valued feedback is the opportunity for us to correct and improve and offer the service we strive for at Hilton.

We look forward to having your preference next time you visit Trinidad.
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Additional Information about Hilton Trinidad and Conference Centre

Also Known As:
Hilton Trinidad And Conference Centre Hotel Port Of Spain
Hilton Trinidad And Conference Centre Hotel
Hilton Hotel Trinidad
Port Of Spain Hilton
Hilton Trinidad Hotel
Hilton Port Of Spain
Hilton Trinidad And Conference Centre Port Of Spain
Address: Lady Young Rd. | St. Ann's, Port of Spain, Trinidad
Phone Number:
Region: Caribbean > Trinidad and Tobago > Trinidad > Port of Spain
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Port of Spain
#3 Family Hotels in Port of Spain
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The hotel offers 418 recently renovated guestrooms, a brand new State of the Art Fitness Centre, refurbished Executive Clublounge and 10 flexible Meeting rooms. The hotel is strategically located just minutes away from the busy downtown shopping centre, but ideally situated away from the congestion of the city. The hotel is famous for being on of the few upside-down hotels in the world, is built into the mountainside and set of 25 acres of lush, green landscape. ... more   less 
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