The hotel is perched on a hill a way outside Port of Spain. The decor is fine. Certainly not the most incredible but comfortable enough.
I was there for my brother's wedding, and they put that together very well. The conference support staff were very good. The other best man and I were given open access to the board room, and had an almost dedicated technician to help us ensure a smooth presentation.
Other aspects of their service however were way short of the mark. The day before the wedding, we cancelled a room service order of 3 beers when they didn't arrive for over 30 mins. They day we left, we had a disastrous meal experience from the pool bar - supposed fast food was anything but. After ten mins they still hadn't processed the order and had to come back to work it out. Then nearly hour later, the food still hadn't come. The food in general was actually quite nice, but all overpriced. Service in the restaurant on a previous occasion wasn't any faster
The air-con in the room worked, but was so loud it had to be turned off at night or you couldn't sleep. Almost everyone we spoke to had this problem, so it wasn't just us being oversensitive.
The bathrooms and beds were very nice - and the Crabtree and Evelyn toiletries a sophisticated touch. The gym was also very good.
Overall, for what they charge, I would have expected better.
- Official Description (provided by the hotel):
- The hotel offers 418 recently renovated guestrooms, a brand new State of the Art Fitness Centre, refurbished Executive Clublounge and 10 flexible Meeting rooms. The hotel is strategically located just minutes away from the busy downtown shopping centre, but ideally situated away from the congestion of the city. The hotel is famous for being one of the few upside-down hotels in the world, is built into the mountainside and set on 25 acres of lush, green landscape. ... more less
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- Also Known As:
- Hilton Trinidad And Conference Centre Hotel Port Of Spain
- Hilton Hotel Trinidad
- Port Of Spain Hilton
- Hilton Trinidad Hotel
- Hilton Port Of Spain
- Hilton Trinidad And Conference Centre Port Of Spain