We stayed at the Laurena while meeting some friends from SVG and remained for the Carriacou carnival. Consequently we were offered a rate applicable for two or more days. The room was just about on a par for what we paid. The aircon worked OK but had to compete with the gap round the door. However maid service was minimal and apart from making the bed and replacing towels after four days nothing else was done. We had to ask for the floor to be swept and the trash bin remained unemptied throughout. The dining experience was a work of fiction. We ordered pork medallions from a menu given on our arrival and were served casserole sized pieces of locally butchered pork in some form of jerk finish which had as little to do with medalions as the kitchen has with its claimed fine dining. The wine we asked for didnt appear and g&ts were charged at 16ec each (approx £4). We complained to the chef who told us management knew he couldnt comply with the menu! The cost of the meal was not charged to us but we were required to pay for those hugely exhorbitant drinks. No apologies from management for the meal.
Reception is closed up overnight and there certainly doesnt appear to be any duty staff although there is a list of emergency contacts posted in the room. Problem is, on the one, non urgent, occassion we wanted to use the phone we couldnt figure it out.
Oh yes, full payment is required on arrival and 4% added for cards.
Really - dont bother
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- Also Known As:
- Laurena Hotel Carriacou