Myself and my wife visited in April 2013. Really nice resort and surprisingly easy to get to via BGI.
We booked direct and the hotel arranged our transfers and flights from BGI including lounge access whilst we waited for our liat flight. The biggest plus was the food, jacks restaurant was excellent( great fillet steaks) our room was lovely and we could walk straight out onto the beach past our plunge pool . Customer service was excellent and we left feeling we had spent our money well , snorkelling off the beach is really good recommended.