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“Amazing” 5 of 5 stars
Review of Buccament Bay Resort

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Buccament Bay Resort
4.5 of 5 Resort (All-Inclusive)   |   Buccament Bay, St. Vincent   |  
Hotel amenities
Ranked #1 of 16 Hotels in St. Vincent
kent
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
“Amazing”
5 of 5 stars Reviewed July 14, 2013

We spent 2 weeks at this resort in June for my daughters wedding and it is the best Caribbean resort I have ever stayed at the quality of accommodation, food and service is amazing there is no such thing as the word No at this resort if they haven't got it they will source it and provide it for you.

My daughters wedding was simply perfect Gennine and Sharon the wedding planners had listen to everything we asked for and we had a fantastic memorable day.

The management are very hands on at this resort they are visible throughout the day and are constantly asking for feed back which is so refreshing to see they really care.

As mentioned many times in previous reviews the staff here are outstanding, Lionel, Carlson Valdol and the rest of the pool guys make sure you have the best time round the pool providing drinks all day, murphy with his amazing Beach BBQ and great entertainment, all the restaurant staff at the Bay, Jacks , HQ , the lovely guys and girls at reception and not forgetting the beautiful voice of Andy who plays in Jacks it truly is a first class resort and would highly recommend it to any one .

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuccamentBayResort, General Manager at Buccament Bay Resort, responded to this review, July 23, 2013
Dear Sir,

We are truly delighted that you and your family had such a great time on resort celebrating your daughters wedding.

We strive to ensure our guests receive a truly five star Caribbean experience and to hear your feedback means a great deal to us. Your kind compliments for Sharon, Gennine and the rest of the team will be passed on and I am sure they will be happy to hear them.

We look forward to welcoming you back in the future.

Regards
Buccament Bay Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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612 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (229)
Date | Rating
  • English first
  • French first
  • Any
English first
Coral Gables, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 11, 2013

Literally. I'm not rich but I am a world traveler. And Buccament Bay was THE nicest place I've ever stayed at. EVER! My room had simultaneous views of the oceans AND the mountains. The food was incredible and abundantly available to you at the bar, in your room, at the cafe, wherever you want it, good food is available. What really makes this place shine is the all-inclusive aspect of it. Snorkeling, sailing, kayaking, drinking, eating, its all worry-free.

The rooms are stunning, half of my villa was "outdoorsyish" with french doors that open to the outside to let the ocean breeze pass thru, patios on both sides, the private side having a plunge pool (think hot tub minus the hot). The other side is the airconditioned bedroom with a gorgeous bathroom with waterfall style overhead shower, amazing closet space, big flatscreen TV, etc.

The service in this place is also top notch. Every employee is extremely friendly and happy to help with any thing you might need. Also since the place is quite large, they do have bikes that you can use to get around. That just made the whole place for me. That plus the fresh fruit smoothies that I had like 3x a day. I love this place and will definitely be coming back in the future!

Room Tip: The best rooms are the ones nearest the pool/bar that face the ocean. When you get there you will se...
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuccamentBayResort, General Manager at Buccament Bay Resort, responded to this review, July 23, 2013
Dear Sir/Madam

We are thrilled that you had such a good time on resort and thank you for providing us with your feedback. We strive to give our guests a truly five star Caribbean experience when staying with us so to hear your comments mean a great deal.

Thank you for choosing us and we do hope to see back again.

Regards
Buccament Bay Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coventry, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 11, 2013

Visited May 2013. Accommodation first class - housekeeping twice a bay , food excellent, although perhaps a bit limited in Jacks. Drinks offering on the AI excellent. Ice cream and snacks from HQ lovely. Pool area and beach really nice although the beach is small (no long romantic walks along the beach) and top dressed with white sand which was showing signs of needing topping up - naturally black. The staff were "top" dollar, Special thanks to Keon and Henson at the bar - . Henson's smile could light up a room"!! The trips were great and although the one to Mustique was wonderful, the sea was incredibly choppy and a bit scary!! Do go into Kingstown - not typical pretty Caribbean town, but well worth a visit. Go for a drink at lunchtime in the rooftop bar/restaurant at the Cobblestone Inn.

Couple of negatives - at night the Bay Beach Club acts as both restaurant and bar - if you are not eating there but just want the bar facilities, you feel you are encroaching on people eating- could do with separate bar. There was no entertainment when we were there - given the remoteness of the resort, it definitely needs something.

The BIG issue - Liat airlines - absolutely appalling - no luggage either on the way there or on the way back!! Effectively, if they have a full complement of passengers, it is impossible for them to take everyone's luggage - the plane would be overweight, so major Health and Safety problem - add to this the fact that they also carry cargo - which clearly makes them more money than passengers and it is recipe for disaster. On our flight from Barbados to St Vincent, there were probably 50 passenger - only 3 cases arrived - we then spent two hours in a queue - no air conditioning - to report missing bags. They arrived early evening the next day. On the way back from St Vincent to Barbados slightly more bags arrived but still less than half. The Liat staff were pretty poor also. Make sure you take enough in your hand luggage on the way there, to last you a couple of days. To be fair BB provided toothbrush/paste etc and could not have been more apologetic-it clearly is a regular occurrence. However, I fear that unless something is done about this, not sure what - although BB say that they will be using Harlequin airlines for 2013 - clearly not happening yet - . Buccament could really suffer - I would not return for this specific reason and I am sure there will be other travellers who feel the same .

Room Tip: Wouldn't bother with sea view rooms as they are overlooked by everyone on the beach
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuccamentBayResort, General Manager at Buccament Bay Resort, responded to this review, July 23, 2013
Dear Sir/Madam,

We are delighted that you had a good time on resort. Thank you for reviewing your stay with us and we will take on board your constructive feedback.

We’re happy that you went exploring and got to experience St Vincent outside of the resort.

Thank you for choosing our resort and we hope you will consider us again.

Regards
Buccament Bay Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 6, 2013

As there was a lot of water around the hotel,we were worried that this may attract mosquitoes,so prior to booking we asked for assurance that these dreaded insects would not be around.We were given this assurance by our travel agent and once at the resort,the management had already taken steps to spray our villa.This was carried out on a daily basis,as was the whole resort.We had no problems whatsoever--brilliant.The whole staff were exceptional.'Jack's' restaurant,although open only two nights a week was as good as you would find in any holiday resort- Andy's singing and music a delight.The main /bar restaurant lacked a little imagination but nevertheless was more than adequate.The pools adjacent to the calm waters on the leeward side of the island were ideal.A very relaxing holiday

Room Tip: rooms on the opposite side to the river
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Folkestone, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 4, 2013 via mobile

Just had the best holiday ever at this resort. Met a fantastic family who we will be definitely be staying in touch with (if Mr M & G can put up with us) and not only is it a five star resort but they also employ five star people to look after you while you are there. Particular praise needs to go to Vadol and Carlson who looked after us at the pool, Lionel in da house, who kept us entertained during the day and Keon, Henson (his smile is infectious) and Brenton who were fantastic behind the Bay Beach bar. The restaraunts were brilliant and served the most delicious food served by the friendliest staff possible. Accommodation is first class and looked after twice a day, Joicey, thank you for that. One small grumble, and it is a small one, the front office could do with being a bit better at communicating changes. Apart from that Thank you Buccament Bay for a wonderful time

Stayed June 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuccamentBayResort, General Manager at Buccament Bay Resort, responded to this review, July 23, 2013
Dear Sir/Madam,

Thank you for your review. We are delighted that you enjoyed your time with us and we appreciate all your comments and compliments. Your kind words for the staff will be passed on and I’m sure that they will be happy to hear what you have said.

We look forward to welcoming you back in the future.

Regards
Buccament Bay Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 3, 2013

The best hotel I've ever been to. Excellent food, excellent service, excellent staff. Very clean. Five star all the way. The resort had a variation of food. All cuisine. The steak house was delicious. The resort offers a sun set cruise. That is a must go, sign up!!!

A must go to resort. Worth every dime.

Room Tip: All the rooms are villa. Anywhere is good
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuccamentBayResort, General Manager at Buccament Bay Resort, responded to this review, July 23, 2013
Dear Sir/Madam,

Thank you for reviewing your stay with us, we’re delighted that you had a good time on resort. It was a pleasure looking after you and we hope you will return in the future.

Regards
Buccament Bay Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 27, 2013

My days this place is the one


The resort came highly recommended, and i now know why. The staff provide excellence, and strive for a very hgh standard. they literally bend over backwards for you. Day 4 they couldnt provide a service for a boxing match on tv so next day they gave us complimentary spa passes worth $400 :) :)

cannot fault one bit the food was amazing difference cusines, and great selections sports activities very good if you like the tennis football etc . Swiming pools are really good but i loved swimming in the ocean to be fair but 150% stay here you wont regret.

Room Tip: Any room type is fine but i would say ocean front or near the reception as they will be quicker to p...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BuccamentBayResort, General Manager at Buccament Bay Resort, responded to this review, July 23, 2013
Dear Sir,

Thank you for all the kind words. We’re truly delighted that you had a good experience staying with us and we strive to give our guests a truly five star experience, so to hear your comments on our service means a great deal.

Thank you for choosing our resort and we look forward to taking care of you again.

Regards
Buccament Bay Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Buccament Bay Resort

Address: Buccament Bay, St. Vincent
Location: Caribbean > St. Vincent and the Grenadines > St. Vincent
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 16 Hotels in St. Vincent
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Buccament Bay Resort 4.5*
Number of rooms: 100
Official Description (provided by the hotel):
The award-winning* Buccament Bay Resort is a luxury, all-inclusive hotel on the beautiful island of St Vincent: the pearl crowning 32 islands and cays called the “Jewels of the Caribbean".Cradled by lush mountains and vibrant rainforest - an inviting sample of the many riches on offer from this unspoilt treasure - the resort boasts stunning features, like a white sandy beach meeting the clear, warm turquoise sea, and stylish accommodations that typify the Harlequin Hotels & Resorts standards.Perfect for families, couples, singles or dream weddings and honeymoons, it boasts a unique range of top class activities and facilities - many associated with famous brands - that leave guests spoilt for choice, whilst warm, considerate staff deliver a truly Caribbean 5 star experience in a charming, village-style setting.There are several restaurants and bars offering a range of dining options, whilst the unique variety of top class activities cater for all the family. These include: Liverpool FC Academy Soccer School; Pat Cash Tennis Club; Indigo Dive & Watersports (awarded 5 star status by PADI); Harlequin Performing Arts Academy; The Spa with Treatments by ESPA; Harlequin Fitness Centre; Little Harlequin Kids Club; and Club 61 for teenagers; not to mention a number of excursions, including the complimentary sunset cruise.Whether you seek relaxation or stimulation, discover Buccament Bay Resort.* In Autumn 2012 the resort was extremely proud to be awarded "Caribbean's Leading New Hotel" and "St Vincent & The Grenadines' Leading Spa Resort" by the Oscars of the travel industry, the World Travel Awards. ... more   less 
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Also Known As:
Buccament Bay Hotel St. Vincent
Buccament Bay Resort St. Vincent, St. Vincent And The Grenadines

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