Stayed here for a week over Easter. Found the hotel adequate and the island disappointing.
The hotel overlooks the harbour and is a short walk into town. Unfortunately the walk is along a beach strewn with garbage with stray dogs roaming around on the one side and dilapidated buildings with the inevitable locals lying on the sidewalk and hanging out in the doorways on the other side. We did not feel comfortable doing the walk at night. As it turned out this was no great loss as the town has very little of interest and everything closes up at 5pm when the cruise ships leave.
Staff were indifferent, the hotel was practically empty when we stayed and it took three tries to get an acceptable room – first two were small, tiny bathroom, poor views; this was a missed opportunity to wow us with a nice room seeing as how all the rooms were available and we had already paid for an upgraded room. Another day 6 local kids overran one of the pools – jumping, diving, soaking everyone at the side of the pool, laughed off request to not splash the guests with the result we moved away, mentioned this to the staff who reluctantly went down and chased them away – again a missed opportunity to anticipate a problem and chase them away before the guests were upset.
Room (third try) was large with a spacious bathroom, fridge, free wifi and a large balcony with a spectacular view of the tropical pool and the harbour, however shoddy workmanship left it with a shabby appearance – door didn't seal properly -could see daylight around it; bathroom grouting smeared over tiles, toilet sealed with a sloppy job of caulking, wood furniture fading to various shades of grey.
Grounds are very nice, three pools including one with waterfalls and tropical gardens; staff kept them meticulously clean.
Free shuttle to the beach worked well, unfortunately the beach (south Frigate Bay) was littered with garbage and debris, dilapidated shacks, disgusting toilets and you pay for rusted out chairs, torn mattresses and broken umbrellas. One trip was quite enough.
The two hotel restaurants and the adjacent Serendipidy restaurant were all excellent, which was fortunate as there was nothing in town and the rest of the island was a $25plus taxi ride away, we ate at each of them twice.
In summary St Kitts is probably a good cruise ship stop but doesn't have enough to warrant a 7 day stay, the Ocean Terrace is an acceptable choice if you must stay on the island but isn't big enough or plush enough to justify spending a weeks vacation there.
- Official Description (provided by the hotel):
- Renovated in 2014, the hotel is now a delightful eclectic 4 star St Kitts boutique oceanfront hotel enjoying breathtaking views of the Caribbean. With 3 swimming pools and 2 unique restaurants the hotel is located in a prime location outside of the capital city of Basseterre. The 50 attractive rooms and suites are cheerfully decorated with a selection of contemporary furniture and bright colors creating a signature style. T The Free Wi-Fi keeps you connected and our staff training program and our new service standards means that nothing is too much trouble. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Cheap Tickets, Despegar.com, Caribbean Online Mgt Corp., TripOnline SA, Booking.com and Tingo so you can book your Ocean Terrace Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Ocean Terrace Hotel Basseterre
- Ocean Terrace Basseterre
- Ocean Terrace Inn St. Kitts/Basseterre