We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Frigate Bay Resort: Traveler Reviews

2.5 of 5
Frigate Bay P.O. Box 137, Basseterre, St. Kitts
Hotel amenities
Frigate Bay Resort
Ranked #4 of 4 hotels in Basseterre
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

61 reviews from our community

    Trip type
Traveler rating
    11
    18
    14
    13
    5
Date Rating
Winnipeg, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Caribbean Charm”
4 of 5 stars Reviewed January 23, 2013

Small, intimate, lovely, original hotel in the middle of the Southeast Penninsula on St.Kitts....you can see the Caribbean Sea on one side and the Atlantic Ocean on the other...Stayed 2 weeks here in 2008....Not one of those massive line up AI's here...Wonderful staff and the best GM ever...Guess things have changed since I've been there...not sure when the negative reviews were written?
Favorite island to visit to date!

Room Tip: Rooms overlooking the pool and outdoor dining are lovely...Avoid mountain view.
See more room tips
  • Stayed February 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask islanddream80 about Frigate Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Lucia
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
“Lazy and Outdated”
2 of 5 stars Reviewed October 5, 2011

This hotel is in need of an Extreme Makeover. I found it to be outdated, tired, lazy, dark, gloomy and felt unsafe. This is unfortunate because the area is very green, quiet and gorgeous. The staff were friendly in general. The room itself is very basic and tired. Fixtures were falling off, shower rod kept falling down taking the curtain down and the bed was uncomfortable. The AC did not cool the room and the door did not seem to close and lock down well. The room was generally clean although I found a body hair in the shower. I reported it and it was cleaned. The outdated feel and falling fixtures and furniture made it look unclean. I ate at the restaurant once for breakfast and I found the meal overpriced. Internet range was poor and only accessible if you have a room near the pool area. There were many mosquitoes outside and made working outside at night difficult - since my room was way to the back and had no internet. I would suggest finding another hotel.

Room Tip: If you must stay here, get a room near the pool - at least you will have internet access.
See more room tips
  • Stayed February 2011, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
Ask DingSLU about Frigate Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Basseterre hotels

No photo provided
4 of 5 stars
Show Prices ABS:HotelCheckRates-d2325209?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
London, UK
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
“Avoid this place at all costs”
2 of 5 stars Reviewed July 27, 2011

New owners suppose to covert it into dorms for nearby medical school

Dirty, air con didn't work, meals small and overpriced, shoddy....just run

  • Stayed June 2011, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
Ask Derren_Joseph about Frigate Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marathon, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Ehh... okay, except for the theiving.”
2 of 5 stars Reviewed July 13, 2011

Was an okay joint; relatively clean, but a bit worn down. Had $120 stolen out of my room- yes, my room mate didn't lock the door- by a staff member, whom I woke up to find hurtling himself over the balcony and disappearing around the corner before I could get a look at him. The office lady shrugged at me and offered to call the police; they seemed patently uninterested to intervene. It's St. Kitts... what're you gonna do? The waitstaff at the restaurant was always friendly, however, and the manager's receptions and rum punch were good. Intermittent contact with the free WiFi unless you were on the pool.

  • Stayed January 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
Ask Wahoodaddy about Frigate Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
“Disappointed Returned Guest”
2 of 5 stars Reviewed July 10, 2011

I stayed at this hotel approximately 13 years ago and was very pleased with my stay there at that time, so I decided to book a stay with this hotel again. When I arrived at the hotel the first room that I was given was quite horrible (3rd floor hillside facing room). The wooden steps leading to the room were neglected, and falling apart. The actually door to the room was ajar and it looked as if housekeeping was in the middle of sweeping the floor, but just stopped and never picked up the dirt. The air conditioner barely worked, there was no toilet tissue in the room, and the bed linen had multiple stains them. I complained to the manager. He was very accommodating and apologetic. The manager moved me to another room about 30 minutes later that was 100% better (2nd floor poolside facing room). The only issue in that room was the fact that the sink would link every now and then. But I did not complain about this issue because other than that, I liked the room. There was a better air conditioner and refrigerator located in this room.

Housekeeping for the hotel only works until 3pm, so it is difficult to get housekeeping needs met after that time. Housekeeping is just mediocre. There was a piece of paper in the corner of the room for days at a time, there was dust on the lamps in the room, there were visible smudges and prints on the glass doors of the terrace for days at a time, and there were times that we did not get the correct number of towels and wash clothes in the room.

There is a nice size pool located on the property, but I preferred to go to the beach which is located close by.

The front desk was very helpful in terms of calling taxis and providing info about prices of the taxis.

Jasmine's Restaurant which is located on the property is very over priced, the food that I had was not that great, and the wait time to get the food is quite long. There are cats that will come around while you are dining that wait for you to give them food- if you like cats, it's great, if you don't, it's quite annoying.

On a positive note, the hotel is very conveniently located, steps away from the beach, steps away from "the strip," steps away from great restaurants and places to eat, 10-15 minutes from the airport and 10-15 minutes from town.

There is complimentary internet service as long as you have a laptop, but the service disconnects frequently while you are online.

In closing, this property has such great potential, but it is in need of some major renovations. I would think twice about booking at this hotel until the renovations are completed.

  • Stayed July 2011, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask jrich00 about Frigate Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ocean Terrace Inn
Great value on a similar hotel
Basseterre, St. Kitts
3.5 of 5 stars 92 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Basseterre
Luxury
Montpelier Plantation & Beach
Montpelier Plantation & Beach 4.5 of 5 stars 155 reviews
Luxury
Mount Nevis Hotel and Beach Club
Mount Nevis Hotel and Beach Club 5.0 of 5 stars 114 reviews
Show Prices ABS:HotelCheckRates-d148439?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1023943?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Basseterre
St. Kitts Marriott Resort & The ... 4.0 of 5 stars 1,604 reviews Timothy Beach Resort 4.0 of 5 stars 279 reviews Ottley's Plantation Inn 4.5 of 5 stars 256 reviews Ocean Terrace Inn 3.5 of 5 stars 92 reviews
Show Prices ABS:HotelCheckRates-d265581?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d155916?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d150990?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d151048?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 4 hotels in Basseterre, ranked by popularity

Been to Frigate Bay Resort? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Frigate Bay Resort

Also Known As:
Frigate Bay Hotel Basseterre
Frigate Bay Basseterre
Frigate Bay
Frigate Bay Hotel
Frigate Bay St Kitts
Frigate Bay Resort St. Kitts/Basseterre
Address: Frigate Bay P.O. Box 137, Basseterre, St. Kitts
Region: Caribbean > St. Kitts and Nevis > St. Kitts > Basseterre
Amenities:
Business Center Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #4 of 4 hotels in Basseterre
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
TripAdvisor is proud to partner with Venere and Expedia so you can book your Frigate Bay Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Frigate Bay Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Frigate Bay Resort
Enter dates & see best prices* (from our partners)
Show Prices