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Frigate Bay Resort: Traveler Reviews

2.5 of 5
Frigate Bay P.O. Box 137, Basseterre, St. Kitts
Hotel amenities
Frigate Bay Resort
Ranked #4 of 4 hotels in Basseterre
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61 reviews from our community

    Trip type
Traveler rating
    11
    18
    14
    13
    5
Date Rating
San Diego, California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“The name "Resort" may be a bit misleading...”
3 of 5 stars Reviewed May 18, 2011

I am here for a week of business meetings and my team and I were disappointed to find out that there are no desks in the rooms. It's definitely not set up for business travelers. As others have mentioned, this hotel has seen better days and seems to have bit hit pretty hard by the current economic situation worldwide. We have seen very few other guests. The rooms are very mediocre and most of the hotel needs to be updated. Slat/louvered windows don't shut so mosquitoes come in. The bed in my room is actually a pull-out couch rather than a proper bed. The walk to the beach is closer to 10 minutes, not 3 as advertised, and there are some good dining spots down there. The manager seems very nice and aims to please, but it's clear there aren't sufficient funds to do much updating of the rooms and grounds, so the overall feeling is one of slight neglect. The food as Jasmine restaurant has been very disappointing. Breakfasts are only offered in set menus (all very overpriced), lunches (primarily sandwiches) are not very tasty, and meal service is extremely slow. On the plus side, it is a fairly affordable location, reasonable distance to Frigate Bay beach, and while the kitchens in some rooms are spartan, they would at least be functional and good to have for a longer stay.

  • Stayed May 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask drgizmo about Frigate Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhode island
Top Contributor
82 reviews 82 reviews
37 hotel reviews
Reviews in 43 cities Reviews in 43 cities
51 helpful votes 51 helpful votes
“Paid for a week stayed 60 minutes”
1 of 5 stars Reviewed October 26, 2010

This place needs to be closed. Upon arrival with a pre paid week through Skyauction, the front desk person was surprised that we had a kitchen room. She called an elderly gentleman(manager?) and when he was told that we had a pre paid kitchen room he looked like a deer caught in headlights. He brought us to a room where the window would not close and the handles fell on the floor with holes in the cement where it they should be, no water in the toilet, the dirt was "crusted" on the counter, the windows filthy, the pots and pans were rusted or black or dented, and HE just said there must be something better. Getting to this room was an adventure. The door 's bottom was rotten so bad that there was at least a two inch space !!!!The wooden hand railings were rotted out in places, the cement/stone stairs were missing chunks, the "sidewalks" were broken pieces of cement..the pool was being filled using a 1/2 hose since the week before, due to heavy rains, the pool was filled with mud from a mud slde!. The pool furniutre was a pile of broken items. The pool liner had a black to grey ring around the edge. We excused ourselves to go to the nearby supermarket to buy some food, but in reality went to the nearby beautiful Marriot and paid dearly for an excellent room. Frigate Bay Resort according to their add is a short three mnute walk to the beach.. THE BEACH IS OVER A MILE AWAY!!!!!!!! I cannot and do not believe what other people could written anything good about this hell hole! STAY AWAY!!!! The place was quiet since while looking aroun we saw ONE car andonly ONE person!!!

  • Stayed October 2010, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
Ask stjohnar about Frigate Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Basseterre hotels

No photo provided
4 of 5 stars
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st.kitts & nevis
1 review
3 helpful votes 3 helpful votes
“I stayed at the resort and was very impressed with the rooms and service.”
4 of 5 stars Reviewed May 1, 2010

I stayed in room 303b on April 26 with my partner to celebrate his birthday. The waitress, bartender and chef were exceptional. They were always smiling and so pleasant and helpful. I would reccommend this hotel anytime. A big thank you to Dorette for a lovely room :)

Email: lenicepren@hotmail.com

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask goldie1806 about Frigate Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
52 helpful votes 52 helpful votes
“Disappointing On a Return Visit”
3 of 5 stars Reviewed March 9, 2010

We stayed at the Frigate Bay Resort during our first visit to St. Kitts 3 years ago but were disappointed this time around. To start, when I inquired about the excellent manager's welcome night that we had recalled, I was told at the front desk (when I paid for my first few days in advance) that it still existed on Mondays -- but in fact, it no longer is held (later, the manager admitted that it had "died a slow death", and it appeared to us that his hotel may be following suit). The rooms were in need of a makeover: The small slat windows in our studio would not completely shut, so mosquitos were free to make their way in and out -- mostly in, biting on any exposed skin while we slept. The mattress was hard and creaky. The patio had paint chips all over it for enire 10-day stay, never cleaned by the maids. Both the dining room and pool bar were closed (with overnight notice) on a Tuesday for "essential work which needs to be done in the kitchen" -- so why close the pool bar? Plus, no effort to compensate the guests was made for this inconvenience (even a comped rum punch would have been a nice gesture). The bartenders Ronnie and Albertina were outstanding, but generally the staff acted indifferent. The dining room attendant had promised to contact us when any lobster arrived (we're still waiting...). Our door latch malfuntioned during the early part of our stay, and their solution was to tape the metal bar to the wall (good thing there's no crime at this end of the island). Several times the maids called -- waking my wife -- to check on room service despite a "do not disturb" sign posted on the door. Although being very careful (and sober), my wife slipped and fell in the tub shower (fortunately wasn't hurt)...no safety strips on the slick tub floor. Our visit was not entirely negative, of course (still an excellent location...a short walk to some great beachside eateries such as Cathy's and Shiggedy Shack) but we do recall better times at this hotel.

  • Stayed February 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Southern_Cross_Gazer about Frigate Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florida
1 review
“Wonderful Oasis in Paradise”
5 of 5 stars Reviewed December 23, 2009

I had a wonderful 3-day stay at the Frigate Bay Resort during a quick business/personal trip to St. Kitts. The resort is located in a quiet, picturesque area and boasts a completely relaxed atmosphere. My room was clean, bright, roomy and airy. The staff was friendly and very helpful. Free wif-fi is also available at several locations on the property.

My only complaint involved the attached restaurant. I thought it was perfectly ridiculous to have to pay US$15 for a basic breakfast consisting of nothing more than pancakes and scrambled eggs. That was the only sour note, though, and I would heartily recommend this hotel. I want to go back right now.

  • Stayed December 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Shepseskaf about Frigate Bay Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Frigate Bay Resort

Also Known As:
Frigate Bay Hotel Basseterre
Frigate Bay Basseterre
Frigate Bay
Frigate Bay Hotel
Frigate Bay St Kitts
Frigate Bay Resort St. Kitts/Basseterre
Address: Frigate Bay P.O. Box 137, Basseterre, St. Kitts
Region: Caribbean > St. Kitts and Nevis > St. Kitts > Basseterre
Amenities:
Business Center Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #4 of 4 hotels in Basseterre
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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